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Country Garden Silver Beach Hotel

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Country Garden Silver Beach Hotel
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121 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Oakland, California
Reviewed 23 July 2013

This was the 2nd stop of my family's trip to south China. Me, my wife and 2 kids - we all very much enjoyed the 2 fun and relaxing days at this resort. If you're here, pick ocean-view rooms. We did. THE VIEW WAS AMAZING and you can fall asleep listening to the waves. The beach was so much fun...

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Helpful?
Thank Tim M
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Tim M, We appreciate your comments. You are right there is bound to be some no-hotel guests on our beach. People who have bought our condos and their friends may use the beach. Since, all beaches in China belong to the public there is bound to be some people who do not mind paying the fees we charge non-hotel...

Shanghai, China
Reviewed 23 July 2013

We stayed as family, 2 adults and 2 children. the rooms are big, all rooms were ocean view with balconies. The breakfast was excellent. The staff was helpful and friendly. The hotel was very clean and the lobby was quiet due to there are little people looking to buy condos. The hotel was beautiful, with so much activity for children....

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Helpful?
Thank Meico W
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, Thank you for your gracious comments. Your comment is accurate that without a typhoon’s wind and rain, both the sea and our beach is quite a pleasant place to play and swim in and relax on. We developed the American style Ice Cream Shoppe as an innovative new type of food outlet for Asia. We are happy that...

Beijing, China
Reviewed 21 July 2013

Great hotel with friendly staff, clean rooms and delicious buffets. The hotel itself is quiet. Thought it was not a condo-selling season, we hardly see anyone crowed in the lobby. We stayed at this hotel for 4 days and the weather here was fine. We both enjoyed the beauty of the clean ocean.All in all, I highly recommend this hotel...

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Helpful?
2Thank heyangela
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, Thank you for staying with us and also for your gracious comments. It is true on most days the hotel is not thronged with people buying condominiums. Also, unless there is a typhoon in the vicinity, the ocean is clean and calm. When there is typhoon wind and rain, our staff of 20 work non-stop to get the...

Brighton, United Kingdom
Reviewed 4 July 2013

As a regular traveller based in the UK I have had the opportunity to visit some of the most un-explored corners of the globe due to my job. On this occasion I was travelling for pleasure and took the opportunity to visit China for the first time. Not knowing what to expect I can assure you I had no expectations....

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Helpful?
1Thank arsenalfan65
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such gracious compliments. We are happy that you had a pleasant stay. Your comments will be translated into Chinese and posted for all employees to read. They will be encouraged to know that they can make a difference, and should strive to continuously improve their service and service attitude. A...

Hong Kong
Reviewed 1 July 2013

We were a group of 31, 10 families, all friends, organizing our own trip, 3 days 2 nights. We booked our 10 rooms on Ctrip, organized chartered coach to send us from Hong Kong. We went due to the massively positive reviews on TripAdvisor. We were very disappointed. Just a few notes. 1, hotel was crowded with flat viewing people,...

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Helpful?
1Thank kellyst
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, I am sorry that you had such an unpleasant stay. I will attempt to explain your points one by one. Yes there are some days, usually national holidays, when the hotel is inundated with people, not necessarily hotel guests, but people looking to buy condos, and also villagers who live nearby. We are attempting to control access of...

Taipei, Taiwan
Reviewed 7 June 2013 via mobile

風景一流,硬體二流,服務三流。登記住房等了一小時,服務員說沒有記錄,但我有Agoda訂房網的入住單。進房發現地板有汙漬灰塵,沙灘是公共的。泳池起先不給進,說在拍攝廣告,不懂花錢住酒店還不能用泳池是哪門子服務?後來經理才給進。碧桂園不用心經營酒店,還是專心賣房吧!上回在廣州碧桂園經驗也很差,不推薦! I booked thru Agoda two days before arrival and the front desk kept me waiting in the lobby, saying there's no record of my booking even though I have shown them Agoda's hotel voucher. The hotel blamed Agoda for not sending voucher to them in time and 1 hr later, they upgraded me to a higher-level suite. The moment...

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Helpful?
2Thank Xtinalo
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear guest, I am most chagrined to learn that your experience at our hotel fell far short of our guest service standards. I apologize for our mistakes and pledge that I have corrected these problems you encountered. The handling of your check-in process is inexcusable. The proper way is to have roomed you first and then try to find what...

London
Reviewed 3 June 2013

I travel in China frequently for work, I was in Shenzhen for 3 weeks and decided to take a little break out of the city to this hotel for some relaxation, particularly after hearing about the jazz bar that a friend had recommended after staying there. On arrival I was greeted by the super welcoming and debonair American hotel manager...

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Helpful?
2Thank jllondon42
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, Thank you for your gracious comments. We hope you return for another stay. Leon J. Lee General Manager

Guangzhou, China
Reviewed 24 May 2013

My family and I have lived in China for 10 years now, and my siblings and I organised my father's 60th birthday celebrations at Country Garden Silver Beach Hotel for a weekend. Right from the initial planning stages to the actual weekend, the entire staff promptly responded to my emails, ensured that everything I asked for had been carried out...

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Helpful?
1Thank RT005
LEON JEN L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, Thank you for you kind comments and for taking the time to post them on Tripadvisor. Your comments, as all guest comments, are posted on our employee reader board for our staff to read. You gave all of us more impetus to continue to treat our guests in the same loving and caring manner you felt you received...

Phoenix, Arizona
Reviewed 30 January 2013

I have done alot of business in China over the past eight years and when I had the pleasure to stay at Country Garden Hotel Siliver Beach this is without doubt the best ever!! All the way from the top with the General Manager Mr. Lee to when I got greeted at receiption on my arrival I must stay everyone...

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Helpful?
1Thank Martin B
Leon J L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Martin, Thank you for your most gracious comments. The hotel staff remembered you and was charmed by you, as we all were. In short, we all look forward to your return. Thank you again for your enthusiastic comments. I will make sure that every employee understands what you said, so they can keep motivated to treat all guests as...

Sjhanghai
Reviewed 10 December 2012

I recently enjoyed a 2-night stay the Silver Beach Hotel in Huizhou. The hotel car picked me up at the Shenzhen airport and whisked me to the front door of the hotel in a little over an hour. On arrival I was greeted by enthusiastic, English-speaking staff who escorted me to a rapid check-in experience and then to my room....

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Helpful?
1Thank phenry999
Leon J L, General Manager at Country Garden Silver Beach Hotel, responded to this review

Dear Guest, My team enjoyed serving you, and remembered you as gentlemanly and humorous, I am happy that you had a good relaxing and comfortable stay. You are right, the idea when one gets here is to hear the waves and relax, leaving one's city pressures back home. Of course eating great Hakka food and Hakka seafood are just added...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms

Additional Information about Country Garden Silver Beach Hotel

Address: Yapojiao Coastal Tourist Area, Huizhou 516347, China
Region: China > Guangdong > Huizhou
Price Range: $89 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Country Garden Silver Beach Hotel 4.5*
Number of rooms: 333
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Huizhou
#4 Business Hotel in Huizhou
#6 Luxury Hotel in Huizhou
#6 Best Value Hotel in Huizhou
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Questions & Answers

Here's what travellers have asked, with answers from Country Garden Silver Beach Hotel staff and other travellers.
4 questions
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Questions? Get answers from Country Garden Silver Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are facing the seashore - Higher Floors are much better view”
 of 5 bubbles deepak71710, 1 Dec 2016 | Read review
“any room with sea view---hotel has good positioning to the ocean and literally miles of sandy beach.”
 of 5 bubbles peteralatsas0, 16 May 2016 | Read review
“All the rooms have ocean views but I would opt for a corner room with the wrap around balcony. Ask for a room on the upper floors.”
 of 5 bubbles gkela, 29 Nov 2015 | Read review
“Ask for a Cloud Nine Bed if you like an American bed softness”
 of 5 bubbles marylJ6420RQ, 11 Sep 2015 | Read review
“Definitely go for a sea view”
 of 5 bubbles TimW4599, 4 Sep 2015 | Read review
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