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Holiday Inn Express Shenzhen Luohu

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Holiday Inn Express Shenzhen Luohu
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515 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Noida, India
Reviewed 4 days ago NEWvia mobile

I am a IHG member and this hotel is unfortunately in the list of properties which I would strike off / not recommend. On the review here it goes: 1. Rooms: Upto the Express standard barring the Air conditioning it's poor and despite several complaints no help. I was offered another room but it appears no better. Internet Connectivity &...

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Helpful?
Thank rohitsaini9
Land O Lakes, Florida
Reviewed 1 week ago

Since it was a Holiday Inn Express expectations were low and they were met. Small rooms, bare,bones service and minimal lobby. Two positives though, the price and the included breakfast. Not on a main thorough-fare so make sure your taxi driver knows the location before jumping in the cab.

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Helpful?
Thank FloridaYang_yin
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Dear Guest,Thanks for your feedback, We are so sorry that during your stay, In the future we will speed up the pace of hotel updates, for the guests to present a stylish warm home space. Thanks again and invite you to have the opportunity to continue to choose our hotel, let us offer more quality service. Have a good day!

Singapore, Singapore
Reviewed 23 January 2017

This is the 1st time ever that I give a hotel, 'not-sure' on air-conditioning. On the 1st nite, it had air-con, had a gd sleep after a tiring day. Also, a gd start. 2nd nite, it was so hot that I began to hv headache, ask the service pple and they say now this period of time, they hv already...

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Helpful?
Thank Coolman7528
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. about you feedback the breakfast and air-conditioning, we have feedback to the department, We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...

Reviewed 28 December 2016 via mobile

The room temp is always 23°-24° and outside room is 16°. Sweating whole night , called the service guy and they said nothing can do since it centralized. Only way to get cold is open a small 100mm window gap to get cold air from outside. Turning off the aircond as the answer

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Helpful?
Thank Michael L
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. About you reflect room is hot, We appreciate your comments and will share these with our team so that we can continue to improve our services. The engineering has been in the regulation of air conditioning problems, We do hope to have the opportunity...

Hong Kong, China
Reviewed 26 December 2016

Visits several times this hotel for convenience. It is small and old. clean is acceptable considering budget, but not great when you can see mould in the bathroom. The room is obviously small as again budget. I didn't try the breakfast there. The staff are nice thou. In short, it is a choice if you consider budget, but you should...

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Helpful?
Thank AngusHHK
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you for choosing IHG. Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. We value your comments and welcome the opportunity to serve you again. Sincerely

Austria
Reviewed 11 December 2016

I stayed there during my trip and I can recommend this Hotel. Very nice and clean, breakfast was good. Outside is a McDonalds and a lot of other restaurants. A big Mall is also nearby and 5 minutes is a great Spa.

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1Thank Chryselli
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Hong Kong, China
Reviewed 28 November 2016 via mobile

The Good: 1. Location - Near Hong Kong and China's Luohu Control Point, which is very convenient. Grand Theatre 大劇院 Metro Station is a 15-minute walk from the hotel. 2. Room - Functional and simple. Ideal for business and no-frills travellers. However, it's showing signs of aging (wallpapers peeling off, aircon vents surrounded by water marks, etc...). 3. Rate -...

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1Thank PJAFlimster
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. You are really a nice guest, It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Reviewed 26 November 2016 via mobile

The hotel is close to the main mall at Luohu (next to the train station which connects Hong Kong). Small rooms, but cozy. There is a McDonalds right next to the hotel. Chinese breakfast, even though it's an international hotel chain. Can be better!

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Helpful?
Thank Marcelo L
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Reviewed 23 November 2016 via mobile

It was a awesome experience staying in this hotel. Everyone should go and take the experience of staying in this lovely hotel. I love the view from the hotel room also the restaurant are nearby so no worries of where to and what to eat above all the hotel staff and service is very good.

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Helpful?
Thank Vicki A
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Reviewed 14 November 2016 via mobile

Most disgusting hotel. Tried several different rooms - all smell strongly of mold and mildew. Carpet feels damp. Shower smell so strong of mold it makes you ill. Even by China standards this is one to avoid. Visible mold near air-con vents. Do not let Holiday Inn name trick you. If in the US a health inspector would shut it...

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1Thank Loudspeakerguy
HI E, Manager at Holiday Inn Express Shenzhen Luohu, responded to this review

Thank you for your support has always been to IHG, Holiday Inn Express Shenzhen Luohu is a brand of IHG. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, During your stay at the rainy weather, we apologize for the ventilation is not enough. We also continue to maintain our equipment...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Arriving at Holiday Inn Express Shenzhen Luohu is easy. We're just 38km from Shenzhen International Airport and 3km from Luohu train station. Our modern high-rise hotel is also close to Dajuyuan metro station, where trains speed you to the Central Business District in just 10 minutes. Complimentary wireless Internet in your stylish Guest room keeps you connected.Invite colleagues to Holiday Inn Express Shenzhen Luohu for a conference in our high-tech meeting room. You can print agendas and check email in the 24-hour self-service Business Centre, and it's just 4 metro stops to events at Shenzhen Convention and Exhibition Centre. Train services from Luohu station take just 1 hour to reach Hong Kong.It's 3.5km from the hotel to buzzing Huaqiangbei, the place to shop for the very latest in computer and electronic gadgetry. Pick up stylish outfits and leather handbags in huge MixC Shopping Mall, one of the biggest in China, or hop in a taxi to haggle for bargains in the shoppers' paradise of Dongmen district and Luohu Commercial City.Chinese congee porridge is served alongside western choices like poached eggs and toast at Holiday Inn Express Shenzhen Luohu 's complimentary breakfast buffet. Relax on the sofas in our vibrant Great Room, and enjoy a beer with friends. ... more   less 

Additional Information about Holiday Inn Express Shenzhen Luohu

Address: No.6 Guiyuan North Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Dongmen
Price Range: $78 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Shenzhen Luohu 3.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Holiday Inn Express Luohu Shenzhen Hotel Shenzhen
Holiday Inn Express Shenzhen
Holiday Inn Shenzhen
Hotel Style:
#7 Best Value Hotel in Shenzhen
#35 Business Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Shenzhen Luohu staff and other travellers.
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Questions? Get answers from Holiday Inn Express Shenzhen Luohu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i think all rooms are pretty much the same”
FloridaYang_yin, 14 Apr 2017 | Read review
“Room on high floor”
kathyyll, 9 Nov 2016 | Read review
“take advantage of the breakfast buffet”
dhenpsycheb, 6 Oct 2016 | Read review
“Look at the hotels across the street.”
5tomj, 2 Jan 2016 | Read review
“Seek out a different hotel!”
487devint, 13 Sep 2015 | Read review
5 of 5