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Futian Shangri-La Shenzhen

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Traveller (605)
Room & Suite (322)
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(56 reviews)
“cafe zen”(21 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,559)
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488 results
Traveller rating
338
95
28
14
13
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LanguageEnglish
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338
95
28
14
13
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All reviewshorizon clubcafe zenwalk in wardrobegolden circlecoco parklobby loungebusiness tripexcellent stayexcellent hotelluxurious hotelsteam roomshangri la shenzhenlate checkbreakfast buffethouse keepingfavorite hotelbusiness district
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1 - 5 of 488 reviews
Reviewed 6 days ago via mobile

Very helpful staff, especially Mina Li. The horizon bar has amazing views overlooking the city and the pastal de natas are better than in Portugal! Great hot dumplings from the chefs. The hotel itself is beautifulMore

Thank matthewm66
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 4 days ago

Dear Matthew, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in...More

Hotel's Favourite
Reviewed 6 days ago

If you have the opportunity, stay in the rooms of the Horizon Club, which would entitle you to the use and advantages of the same as breakfast in their exclusive restaurant surrounded on the 37th floor with spectacular views, a relaxed atmosphere and excellent service....More

Thank P6scu6l
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 4 days ago

Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in...More

Reviewed 1 week ago via mobile

The hotel is very well located, very close to a few shopping malls with more than enough restaurants & shops. Subway is just 6-7 mins away by walking. However, the overall customer experience is certainly not up to the “Shangri-la” standard that I previously experienced...More

Thank Mickey_and_Sugar
Reviewed 1 week ago via mobile

Futian Shangri-La Shenzhen is located near subway station. It is very convenient to take subway to other places. The malls nearby are also very nice. Many shops and restaurants could easily found. It was a birthday trip for me and my friend. Thank you for...More

Thank 92vincyt
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 4 days ago

Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in...More

Reviewed 2 weeks ago

This is a nice hotel with a great staff. I would guess all bad reviews start with people that book the lowest price room and try to get an upgrade for some reason. Stayed in a Horizon Club room and service was outstanding. Thursday was...More

Thank ronc33
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 4 days ago

Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$153 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shenzhen
#2 Luxury Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#212 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$153 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shenzhen
#2 Luxury Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#212 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (605)
Room & Suite (322)
Dining (118)
Pool & Beach (25)
Business Centre & Event Rooms (33)
Amenities (32)
Questions & Answers
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Cindy K
October 22, 2015|
AnswerShow all 2 answers
Response from spiceguy | Reviewed this property |
Hi Cindy, taxis are easily available from your hotel, but I do not know the distance of Luohu mall. China Visa can be obtained but they have long queues, so it's better to obtain it before hand. Enjoy your stay, Stanley
0
Votes
Rosli B
April 20, 2015|
Answer
Response from Jonathan R | Property representative |
Dear Rosli, Thank you for your enquiry on TripAdvisor and we are so glad that you are considering to choose Futian Shangri-La for your next visit in Shenzhen. Given that you have 5 family members traveling together, two... More
0
Votes
JohnDoe636
December 21, 2014|
AnswerShow all 4 answers
Response from SLFT-Comms | Property representative |
Dear Guest, The hotel shuttle bus is only one way trip from hotel to Wan Chai and the price is RMB80. It takes around two hours. You can take public bus from Wai Chai Ferry to Huanggang port and then take a taxi back to our... More
0
Votes
Room Tips
"If you can , do your booking at Horizon Club romos,if not do not mater as all roms are good"
Read review
"Horizon Club rooms are worth the extra expense. When high speed train opens from Hong Kong the station is..."
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"Avoid west side of hotel. Rooms get overheated by the afternoon sun."
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"No obvious bad locations observed"
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