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JW Marriott Hotel Shenzhen

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#16 of 2,755 Hotels in Shenzhen
Certificate of Excellence
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JW Marriott Hotel Shenzhen
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There are newer reviews for JW Marriott Hotel Shenzhen
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Showing 395: English reviews
Calgary, Alberta, Canada
Reviewed 18 February 2013

This was my first visit to Shenzhen and found this hotel to be great. Previously I had only visited the Suzhou in China and had been worned about visiting Shenzhen. I had no issues at the hotel and the staff were great.

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Thank Michael F
Hong Kong
Reviewed 18 February 2013

The hotel looks close to the metro on the hotel website map. However, it is not really that close to the metro. Its a good 10 minute walk to the left of the hotel and with the pedestrian having to jaywalk across a major intersection. Nevertheless, it is doable as long as you do not have much luggage. Rooms are...

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Thank flitting_bird
Singapore
Reviewed 17 February 2013

Had the perfect stay here at JW Marriot. Check in was quick, got a high floor room upon request, friendly concierge who helped with luggage promptly, helpful service staff who called for taxis and assisted with telling taxi driver my destination. Great buffet breakfast, nice desserts at lounge, again friendly waitress who served water when I needed it most even...

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Thank YingYingChan
California
Reviewed 11 February 2013

This is a newer, very impressive hotel. The concierges are excellent. I even phoned the hotel from a Chinese pharmacy because I desperately needed cold medicine, but the pharmacy clerk spoke no English. The hotel concierge conveyed to the clerk what I needed and I got my medicine. The hotel lobby is beautiful. The rooms are very nice. However, because...

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Thank SKLN
Victoria, Canada
Reviewed 6 January 2013

First time in a JW Marriott. My wife and I were delighted with the amenities and cleanliness in the room. Stayed 3 nights in November 2012. Bathroom featured a separated standing soaker tub, with a shower from ceiling, all enclosed by glass, and a full window view to outside. Bed was very comfortable and fast wifi. Front desk and concierge...

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1Thank Golfwunder_11
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Golfwunder_11 , Thanks so much for taking the time to give us your feedback! We work very hard to provide our guests with world class facilities and service, we are so pleased you felt well looked after while staying in our hotel. We look forward to serving you again on your next visit to Shenzhen!

Shanghai, China
Reviewed 3 January 2013

A nice hotel but surpirse they use JW for this property. - the corridor design is a bit awkward, feel like a local 5 star hotel style in the 90s instead of an int'l hotel brand. - my room 1814 with a really big pillar, which is hard for space arrangement. - lots of variety for the breakfast but not...

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Thank HerbertLi
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear HerberLi, We're really sorry about the problems encountered while you stayed in our hotel. We'd like to apologise for the inconvenience it caused you. we'll see what we can do to make sure it doesn't happen again! Thanks so much for your comments about our concierge and reception! We're so please you enjoyed your birthday with us, and hope...

Morgan Hill, California
Reviewed 28 December 2012

We've been staying at the JW for almost four years. This year I noticed the level of service and attentiveness has gone down. The hotel is spectacular. It's not located in downtown ShenZhen near the business district so Western style food is limited. But your in China so you should be eating local cuisine, Hotel is very nice Service is...

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1Thank p f
Nashville, Tennessee
Reviewed 28 December 2012

Over the last couple of years I have stayed at this property several times a year. On several occasions I have had my wife with me for just pleasure (not business) and shopping. Every time I have been pleased with the service and the care that the staff has extended to me. Many of the staff actual call me by...

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Thank pmart2
Hong Kong, China
Reviewed 26 December 2012

This is an excellent hotel and one that I have stayed in many times. However for the first time I was assigned a room with a pillar. I am afraid that the pillar takes up a large amount of floor space and the bathroom that came with the room was much smaller than the bathroom of any room we have...

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Thank SteveHK_8
Taiping, Malaysia
Reviewed 20 December 2012

While the location of the hotel is not the greatest in Futian, compared to marco polo. This hotel certainly maintains the JW standard! Amenities and in house restaurants are excellent. I really like the Japanese restaurant there. I highly recommend this place and while I'm a Gold member with marriott i don't see myself coming here as I no longer...

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Thank MacGyver-SG1

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $177 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#14 Spa Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
#42 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the park view”
bishiam, 1 Apr 2017 | Read review
“There are only good room and better room, every room is perfect, you don't need to worry about it.”
jianmingx2016, 29 Mar 2017 | Read review
“rooms with two beds are bigger than with one.”
wmwzhou, 22 Mar 2017 | Read review
“Higher floors have less noise from street”
majer2017, 21 Mar 2017 | Read review
“concierge level”
halpinct, 23 Feb 2017 | Read review
5 of 5