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JW Marriott Hotel Shenzhen

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Traveller (698)
Room & Suite (151)
Dining (32)
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Overview
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“chef clement”(7 reviews)
“great hotel”(45 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Shenzhen
Special Offer: Member Rates
Hotel deals
Offers from JW Marriott Hotel Shenzhen
Special Offer: Member Rates
Hotel deals
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Reviews (1,101)
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All reviewsthe executive loungechef clementgreat hotelgold membercorner roomlounge accessbusiness tripjapanese restaurantfitness centerfutian districtrain showerrooms are largebusiness travelerspecial thanksmainland chinawestern foodbreakfast buffet
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351 - 355 of 494 reviews
Reviewed September 3, 2013 via mobile

It was great staying here. The room was large and very clean, and the bed was extremely comfy. The breakfast was a chance to eat great american food before a day of Chinese food (they also had Chinese breakfast).More

1  Thank Amglucy
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded September 4, 2013

Dear guest, Thank you so much for your compliments on us. Except for Chinese food and western food, we provide Japanese cuisine as well. Welcome to have a try at Shizuku(Japanese station@ JW Marriott Shenzhen)! It's our good great honor to serve you, looking forward...More

Reviewed August 25, 2013

from the welcome staff at the front door to the front desk person who actually pushed the elevator button for you, this is the place to be. The rooms are amazing and the staff is top notch for sure. They can help to get you...More

1  Thank Tony A
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded August 29, 2013

Dear Tony, Thank you so much for your positive comments on us. We are very pleased to know that our facilities and service have live up to your expectation. JW Marriott Shenzhen always focus on every detail to offer its guests a top notch hospitality...More

Reviewed August 24, 2013

As a platinum member I got upgraded to a suite. The suit was amazing. View was beautiful. I could work very well from the room and even organized a telephone conference meeting in my room. Buffet breakfast and dinner was good, enough choice and fresh...More

1  Thank freq_travelling
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded August 25, 2013

Dear guest, Thank you so much for your precious comments on us. It's our great pleasure that the hotel service and facilities have satisfied you. We will keep improving ourselves to offer you a world-class service. Look forward to your coming back soon!

Reviewed August 15, 2013

I am a proud platinum member of member rewards, because the hotels of Marriott always provide me stable outstanding service both in hardware and software. I've just stayed one night in Shenzhen JW Marriott, as excepted, I was upgraded to the executive suite as a...More

Thank Daniel H
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded August 29, 2013

Dear Daniel, Thank you for kindly pointing out the bright side and the part still need to be enhanced of us. We are so sorry that you didn't enjoy a satisfying stay here. Sincerely apologized for the inconvenience we caused and your comments have already...More

Reviewed August 12, 2013

The service is very good as the reception on duty staff are friendly and helpful. Room is very nice and I can see the town area view from window. Buffet dinner has plenty of choices, but western food is not as good as I thought....More

Thank cwsunny9394
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded August 13, 2013

Dear guest, Thank you so much for your compliments on our service and facilities, we are pleased to know that you have spent a nice stay here. We do have coffee powder and tea pack in the room and if you can’t find them next...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$161 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (698)
Room & Suite (151)
Dining (32)
Pool & Beach (5)
Business Centre & Event Rooms (15)
Questions & Answers
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7triple
May 5, 2018|
AnswerShow all 4 answers
Response from JCinNC1968 | Reviewed this property |
There is a metro station 100 yards from the hotel. Go out and to the left. Take the line 1 train (green) to luhou. Signs are there for the exit. Metro will take you less than 20-30 minutes and cost about 6 RMB each... More
0
Votes
DKO1K
February 17, 2018|
AnswerShow all 2 answers
Response from MrLeoric | Reviewed this property |
Best would be to question them upon your next visit or to drop them an email .
0
Votes
ehillestad
December 31, 2017|
AnswerShow all 4 answers
Response from Victor E | Reviewed this property |
from inside the airport you can take a shuttle van that will help clear you through immigration in mainland china and drop you off at the hotel front door for around US$35. you will have to get off the van at the border... More
1
Vote
Room Tips
"Facing park or golf course"
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"If you ask and get a corner room you can have a bath overlooking the city."
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"Exceptional service"
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"Check if the have a room without carpet!"
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