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JW Marriott Hotel Shenzhen

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#17 of 2,712 Hotels in Shenzhen
Certificate of Excellence
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673 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Shenzhen
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Showing 369: English reviews
Gold Coast, Australia
Reviewed 5 November 2009

I have never written a review before, but I was so impressed that when I saw this site I just had too. I stayed at the hotel for 5 days, food was great, service was great, staff friendly and the rooms were modern and roomy. I had a number of my suppliers that came to pick me up or have...

Thank sommet380
Singapore, Singapore
Reviewed 4 November 2009

We stayed there for couple of nights and overall it was an amazing experience. All things were great but customer service was excellent. The concierge staff knew English quite well and was aware of the city in great detail. In fact location wise was too, the hotel is situated in a very strategic location. 10-15 minutes in either direction will...

3Thank qb76
Reviewed 13 October 2009

This is by the far the nicest |Marriott (JW or otherwise) I have ever stayed at. The location isn't ideal but otherwise I couldn't find fault with this hotel. The room was incredible, with the shower and tub being out of Architectural Digest. I stayed on the Concierge floor and the lounge was very large and very nice, with a...

Thank salisbury5b
Made in Taiwan
Reviewed 11 August 2009

Stayed for one night in Shenzhen...and through a friend, was able to get a killer rate at the JW Marriott Shenzhen The hotel over-all is VERY NEW as when it only opened in the beginning of 2009...the check-in was smooth and the staff very friendly... The room was spacious considering I had booked a twin room...I personally liked the coffee...

Thank airtoronto
Los Angeles
Reviewed 18 June 2009

My co-worker and I stayed here the first week in March, less than one month after the hotel opened. As such there were very few guests, which I think made the staff even more attentive to us. With that said, this was my seventh trip to the Guang Dong province, and the JW Marriott was by far the best hotel...

Thank plexas
Reviewed 25 April 2009

Having stayed at many JWs, this is the worst experience so far in Asia. However, good news: food is good, staff is mostly friendly. Not so good areas: Staff's English is not good at all, rooms are already showing wear and tear after only such a short time, guests are very loud - hotel seems loud in general, restaurant seems...

Thank caltraveler61
Zaventem, Belgium
Reviewed 23 April 2009

Compared to the other hotels I have stayed at in Shenzhen, the JW Marriott lives up to the expectation. The rooms are spacious enough with lush decoration and furniture. The bathroom is big and has a stand-alone bath tub right in front of the window (which has a curtain). Loads of pillows, coffee maker, safe, large LCD screen with DVD...

Thank Stijn V
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear StijnV, Thank you for choosing the JW Marriott Shenzhen! We train our staff to anticipate your needs while in the hotel to provide exceptional service. I'm glad to hear they were attentive and eager to help! If there is anything extra you need in the future, please let us know, we'll be sure to do our utmost to provide...

Reviewed 20 March 2009

This hotel definately has that IT factor. Massive staircase and waterfeature in the lobby makes you stop. I have to say arriving after a hair raising taxi ride from the airport the warm welcome i received from the female bellhop was wonderful. Im sorry in cant remember her name. My travel tip when in shenzhen, take the hotel staffs suggestion...

1Thank skinnyman
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Thanks for your wonderful comments, skinnyman! Sorry to hear about your hair-raising taxi ride from the airport! Let our concierge know if you would like a car to the airport in the future! Like you said, it will be more expensive than a local taxi, but it should give you more peace of mind arriving at the airport in comfort...

Reviewed 18 March 2009

The staff was very attentive, remembering my name upon my second visit. They thought of helpful things I'd never considered and tried to anticipate my needs. The rooms were spacious and beautiful. Very open and clean. The restaurant was elegant and the food was unbelievable. Extremely quiet (though admittedly new). Fairly close to the underground. Highly recommended.

1Thank voda_divka
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Hey, voda_divka! We are honored that you would choose us to be your first online review! We are so pleased to hear that you enjoyed your stay in our hotel, it was our utmost pleasure to serve you. We are so glad you liked your room and that the resaurant meet your expectations. We can't wait to see you again...

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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $172 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#46 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is better!”
 of 5 bubbles J4594RJsergiol, 3 Jan 2017 | Read review
“Shennan facing rooms are bettter”
 of 5 bubbles georgeaM327SZ, 19 Dec 2016 | Read review
“Go for a higher level to escape the noise.”
 of 5 bubbles dmiall, 6 Dec 2016 | Read review
“The higher floors have great views.”
 of 5 bubbles philr144, 19 Nov 2016 | Read review
“As close to the golf course side as possible. No pillars”
  • After asking for no pillar and them agreeing, HAHA!!
  • Facing south
  • If you look out the window East
  • Executiive room facing south
 of 5 bubbles cameron66, 1 Oct 2016 | Read review
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