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    Grand Hyatt Shenzhen

    No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
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    2017-12-24 2017-12-25
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    US$236
    US$146
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    Traveller (402)
    Room & Suite (99)
    Dining (42)
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    Overview
    • Excellent64%
    • Very good28%
    • Average5%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “the penthouse” (13 reviews)
    “great hotel” (35 reviews)
    “mixc mall” (9 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Shangri-la Hotel Shenzhen
    2,243 reviews
    #19 of 2,843 hotels in Shenzhen
     
    Hotel Kapok Shenzhen
    111 reviews
    #224 of 2,843 hotels in Shenzhen
     
    Baoxuan Hotel
    10 reviews
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    Modern Classic Hotel
    16 reviews
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (779)
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    11 - 15 of 417 reviews

    Reviewed 24 October 2017

    More

    Review collected in partnership with Hyatt Hotels
    Thank chihlungh2017
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 30 October 2017

    More

    Reviewed 22 October 2017

    Grand Hyatt Shenzhen located at LouHu which is close to subway and HongKong border. Many Restaurant around for dinner and lunch. Room is very spacious which is bigger than St. Regis and way cheaper as well. Breakfast choice is excellent. Staff always friendly and care...More

    Review collected in partnership with Hyatt Hotels
    Thank Zhijia X
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 30 October 2017

    Dear Zhijia X, Thank you for staying at Grand Hyatt Shenzhen and for giving us a full-score review. We are glad to hear that you loved our hotel’s location, guestroom and breakfast choice. You may be sure we will pass your compliments on to our...More

    Reviewed 2 October 2017

    My company has a discount program with this hotel, but I did not know it when I made the booking. On arrival, the desk staff would not apply the discount. I had booked for a week, but ended up leaving early. When I checked out,...More

    Review collected in partnership with Hyatt Hotels
    Thank williamfrankr2017
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 18 October 2017

    Dear williamfrankr2017, Thank you for sharing your review of your recent stay experience. Your feedback is very important to us, and we are grateful for your honesty. I hope you can contact me at your convenience to discuss this further and we would like to...More

    Reviewed 29 September 2017

    This hotel is wonderful. Very luxurious. Excellent food. The lounge and gym facilities are first class too. I go to this hotel every time I visit Shenzhen and have never been disappointed. Compared to hotels in the West, the China Grand Hyatt's are significantly better.More

    Review collected in partnership with Hyatt Hotels
    Thank E7644BErichardl
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 9 October 2017

    Dear E7644BErichardl, Thank you for choosing Grand Hyatt Shenzhen every time you visit. We were more than happy to learn that when you stay with us you are always satisfied with everything and never disappointed with anything. Your resounding satisfaction fills us with pride. Thank...More

    Reviewed 28 September 2017 via mobile

    Grand Hyatt Shenzhen used to be one of best business hotel in Shenzhen sometimes beating even the fourseasons or Ritz. But they glory history has long gone. Have stayed in this hotel for 3 times and this recent stay would be no good than a...More

    Thank TimGiotia_Ren
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 18 October 2017

    Dear TimGiotia_Ren, Thank you for taking the time to share a review of your stay experience. Because your feedback is very important to us, I am grateful for your honesty. As expressed in our previous communication, I apologize for the lapses in service that you...More

    Shangri-la Hotel Shenzhen
    2,243 reviews
    #19 of 2,843 hotels in Shenzhen
     
    Hotel Kapok Shenzhen
    111 reviews
    #224 of 2,843 hotels in Shenzhen
     
    Baoxuan Hotel
    10 reviews
    #87 of 2,843 hotels in Shenzhen
     
    Modern Classic Hotel
    16 reviews
    #219 of 2,843 hotels in Shenzhen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$167 - US$477 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Shenzhen
    • #15 Spa Hotel in Shenzhen
    • #17 Luxury Hotel in Shenzhen
    • #56 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 471
    • Reservation Options
    • TripAdvisor is proud to partner with Hyatt Hotels Corporation, Priceline, Expedia, Ctrip TA, Booking.com, Agoda, Hotels.com, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Grand Hyatt Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen >
    • Luohu Port
    • Also Known As
    • Grand Hyatt Shenzhen Hotel Shenzhen
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    Traveller (402)
    Room & Suite (99)
    Dining (42)
    Pool & Beach (11)
    Hotel & Grounds (246)
    Bathroom (32)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 2,843 hotels in Shenzhen
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    .28 km away
     
    Nearby Restaurants
    1881 Chinese Restaurant - Grand Hyatt Shenzhen
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    .34 km away
    XiHu ChunTian (WanXiangCheng)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tina D
    23 August 2016|
    AnswerShow all 4 answers
    Response from 33Kim633 | Reviewed this property |
    Not pretty sure, I did not try to find this service near the hotel.
    0
    Votes
    Google Translation
    ludogdoo
    4 May 2015|
    AnswerShow all 2 answers
    Response from Susan T | Reviewed this property |
    You don't need a visa for hotel. Visa for entry into country will depend on your nationality. You can go through the Hong Kong airport, catch a taxi from airport into the hotel, which takes about 1.5-3 hrs, crossing the... More
    0
    Votes
    danasbox
    4 May 2015|
    AnswerShow all 2 answers
    Response from danasbox |
    Thanks yikes looks like Hong Kong is MUCH faster!!! We may try the Hyatt Regency Hong Kong Sha Tin Which I guess it the new territory and no visa requirements and hopefully closer the HKG. Thanks if you have any Hyatt... More
    0
    Votes
    Room Tips
    "you want south views of the Hong Kong mountains. as high as possible."
    Read review
    "There are a lot more better options to eat out."
    Read review
    "Tell taxi drivers to go to MixC Shopping Mall (华润万象城) if they are unsure"
    Read review
    "Go into another hotel"
    Read review
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