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Grand Hyatt Shenzhen

796 reviews
#16 of 2,865 Hotels in Shenzhen
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Traveller (429)
Room & Suite (145)
Dining (46)
Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“the penthouse”(13 reviews)
“great hotel”(37 reviews)
“mixc mall”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (796)Write a Review
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Traveller rating
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All reviewsthe penthousegreat hotelmixc mallground floorhigh end shoppingthe club loungebedroom suiteitalian restaurantrain showerdiamond membergreat bathroomguest roomsstar serviceroom service isservice levelbreakfast buffetfitness center
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321 - 325 of 430 reviews
Reviewed 13 November 2013 via mobile

The hotel is very modern. However I found the various lift shafts leading to guest rooms and lobby floor on 33 for rather confusing and not well thought through. The room however were comfortable. The check-in experience was nonchalant. Buffet breakfast had good spread but...More

Thank ilivetotravel4ever
Reviewed 4 November 2013 via mobile

Checked in in Oct for 2 nights biz trip. Since I have been to few Grand Hyatt in East Asia, the level of services are pretty standard right from check in and room experience. The bathroom is in centre and you may find it awkward...More

Thank MNMY
Reviewed 20 October 2013

The hotel was much more than expected, great service, prompt attention and great location. The rooms are quite spacious and great views of the city. The mall is right next to it, which is very convenient as well.

Thank Joseph D
Reviewed 18 October 2013

I stayed for a conference and the hotel was really excellent. The quality of the rooms, space and layout are excellent. The large wet room was a real highlight and the service from the staff was very good including a turndown service. The restaurants were...More

Thank SAPStar
Reviewed 11 October 2013

I was here on a business trip. This is a great place to stay. Accessible to great dining and shopping (Louhu station market). Next to Mix C mall. Good room service. Excellent guest services. Easy accessible to all places.

Thank akusa2013
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$167 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
#56 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
#56 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (429)
Room & Suite (145)
Dining (46)
Pool & Beach (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tina D
23 August 2016|
AnswerShow all 4 answers
Response from 33Kim633 | Reviewed this property |
Not pretty sure, I did not try to find this service near the hotel.
0
Votes
Google Translation
ludogdoo
4 May 2015|
AnswerShow all 2 answers
Response from Susan T | Reviewed this property |
You don't need a visa for hotel. Visa for entry into country will depend on your nationality. You can go through the Hong Kong airport, catch a taxi from airport into the hotel, which takes about 1.5-3 hrs, crossing the... More
0
Votes
danasbox
4 May 2015|
AnswerShow all 2 answers
Response from danasbox |
Thanks yikes looks like Hong Kong is MUCH faster!!! We may try the Hyatt Regency Hong Kong Sha Tin Which I guess it the new territory and no visa requirements and hopefully closer the HKG. Thanks if you have any Hyatt... More
0
Votes
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12
Room Tips
"Had a regular room"
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"All the rooms are bigger in size."
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"if its a deluxe room, look for rooms ending with 18, or go for a junior suite, ending with 01"
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"you want south views of the Hong Kong mountains. as high as possible."
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