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The Westin Shenzhen Nanshan

Agoda.comUS$134*
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#15 of 2,755 Hotels in Shenzhen
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$207*
US$134*
Great Deal
US$136*
US$136*
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The Westin Shenzhen Nanshan
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462 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Singapore, Singapore
Reviewed 5 July 2014

Wonderful stay at Westin with equally amazing service! Rooms , amenities , breakfast at the club lounge and wonderful club lounge staff made my stay in westin shenzhen really memorable!Jessica from the club lounge was really amazing,she was always friendly,helpful and professional. Westin shenzhen offers a perfect ambiance for the business as well as leisure travelers.

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Helpful?
Thank tripz l
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there tripz l Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for your amazing review on TripAdvisor. We are so excited to hear such great comments. I am so glad to hear that you had a memorable stay with us. Furthermore, we are extremely pleased to learn that you were especially impressed with Jessica our Westin...

Hong Kong, China
Reviewed 4 July 2014

It is very nice hotel in good location. It just next to the SZ Metro and connected with the shopping mall. The staff was very helpful and the check in/check out process was smooth. My room at 10/F floor with city review. The room is spacious, clean and with comfortable bed. Design is nice, especially is the bath room design.

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Helpful?
Thank kllkelvin
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there kllkelvin, Thank you for choosing The Westin Shenzhen Nanshan and leaving us with your wonderful feedback. We are extremely happy to hear that you satisfied with friendly service from our associates. I am most happy to hear that you found our hotel to be very comfortable, and with great facilities. The Westin Shenzhen Nanshan will continually strive to...

Macau, China
Reviewed 1 July 2014

We stayed at the Westin hotel for 2 nights. Very nice hotel and also in a very good location. Our room was spacious and had a very good view, facing the windows of the world. They also have a very nice outdoor swimming pool with a pool bar. The staff were all nice and helpful, especially Camilla He from front...

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Helpful?
Thank Mariana C
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Mariana C Sunny greetings from The Westin Shenzhen Nanshan! Thank you for sharing with us your valuable feedback on TripAdvisor. We are extremely happy to learn that you received such warm service and you enjoyed the scenic views from our hotel. The Westin Shenzhen Nanshan Hotel will continually strive to provide the most outstanding experiences to all of...

Menlo Park, California
Reviewed 28 June 2014

I am so confused by the reviews here. This is the worst Westin I've ever stayed at. First, the room was tiny. Worst, it has one of those "open" designs where the bathroom is part of the bedroom, separated only by a bathtub, flanked by movable track doors. The problem is if you don't want to stare at the toilet,...

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Helpful?
Thank Frank d
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Frank d, Firstly I would like to thank you for choosing to stay with us at The Westin Shenzhen Nanshan. We would like to sincerely apologize for the inconvenience and disappointment which you experienced during your recent stay, in regards to the size of the room and bathroom design. All of our guest’s satisfaction and comfort is very important...

Reviewed 24 June 2014

the design and decor is nice and comfy. room is spacious and according to the hotel, all rooms have build in bath tub. staff are pretty responsive and smart. in terms of location, it's connected to a luxury mall and subway so it's quite convenience. i would say the room for improvement is providing free wifi in hotel room. it's...

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Helpful?
Thank Kong F
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Kong F Thank you for staying with us during your visit to Shenzhen! I'm very glad to see you had a wonderful stay in The Westin Shenzhen Nanshan. We are most happy to hear that you found our hotel to be very comfortable, and with great facilities. Thank you also for your comments regarding providing free wifi, we...

Kunming, China
Reviewed 24 June 2014

I was visiting Shenzhen to attend a 2 day training course that would have provided me with free accommodation. When I saw the training location was just 3 stops away on the Metro I opted instead to stay at the Westin. I would suggest that any English speaking travellers have the hotel's name in Chinese before arrival since the local...

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Helpful?
Thank AllanPage
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there AllanPage Sunny greetings from The Westin Shenzhen Nanshan! Thank you so much for your wonderful feedback and sharing the details on Tripadvisor. It is always a delight to learn when our associates have played such a role in delivering memorable customer experiences at The Westin Shenzhen Nanshan. We are extremely pleased to learn that you have enjoyed the...

Reviewed 23 June 2014

I travel extensively and have lots of experience with business / leisure hotels . I guess I was one of few guests stayed in Westin Shenzhen / Nanshan first week they opened and since then, when I am In SZX, I can not convince myself to stay in any other property . Great location , service and amenities and more...

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Helpful?
Thank Ramin S
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Ramin S Warmest greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and providing us with your valuable feedback. It is a pleasure to learn that you are one of our loyal guests since the hotel’s opening. We value your compliments regarding our associates, and enjoyed your stay in The Westin...

virginia
Reviewed 14 June 2014 via mobile

I stayed at the Westin for a short business trip. The service was perfect, hotel is wonderful, rooms were great. Also enjoyed the fitness center, the pool, and the Executive Lounge all were absolutely outstanding.

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Helpful?
Thank gtoman
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there gtoman Warm greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and providing us with your valuable feedback. We are extremely pleased to hear that you received warm and caring service from our associates. Our associates and I will continually work towards providing the most comfortable and memorable stay to all...

Miami, Florida
Reviewed 6 June 2014

They go out of their way to make sure you are happy and try to accommodate any requests/needs. The lounge is great - Front desk team does a superb job. Connected to a mall which has a metro station, which is great.

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Helpful?
Thank ahg4444
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there ahg4444, Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for your wonderful feedback and sharing your valuable feedback on Tripadvisor. It was a pleasure to have had you as our guest and spent on writing and posting your review is greatly appreciated. We valued your compliments on our lounge and front desk team, all these...

Reviewed 3 June 2014

We arrived early and the duty manager managed to find myself and colleague a room with very little fuss. The rooms themselves and well laid out and of the quality we have come to expect from the Westin chain. We also used the hotel limousine twice and short notice and they managed to accommodate our needs. We also made use...

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Helpful?
Thank Brucejnw
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi Brucejnw, Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for your wonderful feedback and sharing your recent experience at The Westin Shenzhen Nanshan. Your time spent on writing and posting your review is greatly appreciated. We continue to expect you to come back next time there will be a refreshing dining experience. Regarding to the Grange...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $213 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#13 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#46 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wonderful people”
waqass390, 21 Mar 2017 | Read review
“Add breakfast!”
carrieelderkin, 1 Feb 2017 | Read review
“Strategic position close to shopping mall and metro station. Large and clean rooms. Rooms facing the Window Of the World are recommened.”
923waltert, 23 Jan 2017 | Read review
“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
AngusHHK, 1 Jan 2017 | Read review
“Higher floors offer better views.”
echo55305, 2 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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