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The St. Regis Shenzhen

537 reviews
#5 of 2,866 Hotels in Shenzhen
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Traveller (789)
Room & Suite (218)
Dining (95)
Overview
  • Excellent83%
  • Very good10%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from The St. Regis Shenzhen
Hotel deals
Contact Info
Name/address in local language
Rooms
Mar. 12Mar. 13
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 301 reviews
Reviewed 1 week ago via mobile

I am writing to show my sincere appreciations on the excellent service provided by St. Regits Shenzhen, especially for the staff (Lisa at the reception desk, Clarie at the meet and greet and Louise, my steward). I stayed in the hotel (Rm 8415) from Feb...More

Review collected in partnership with 单个酒店
Thank Heiwongc
Reviewed 2 weeks ago

We came here for a mini getaway last year and we liked it so much we decided to come back for one-night stay over the weekend. I regretted my choice. The good points: 1. Location: it is connected to one of the major shopping malls...More

Thank QQ-LITTLE
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 2 weeks ago

Dear QQ-LITTLE, Thank you very much for taking the time to share your experience at The St. Regis Shenzhen. I sincerely apologize for your breakfast experience, which an unpleasant issue happened. I truly understand how frustrating it can be when someone enjoy a nice breakfast...More

Reviewed 3 weeks ago

First I have to give hats off to the butler service. I have often stayed here for my business trips and have yet found any issues. Always welcomed with a smile and personal greetings. Often when I am on my feet all day I called...More

1  Thank SLe18
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 2 weeks ago

Dear SLe18, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand. I am most delighted to hear that you had incredible...More

Reviewed 3 weeks ago via mobile

One of the things that I weigh more important than most other aspects during a hotel stay is the view. And this hotel serves just that! The hotel floors starts from 75th and goes all the way to the top at 90th, being the second...More

Thank vonzac
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 3 weeks ago

Dear Zac J, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor. I am most delighted to hear that you had incredible stays at The St. Regis Shenzhen, and especially impressed...More

Reviewed 4 weeks ago via mobile

Warm welcome and great services as usual to every customer. I left a bag of Chinese traditional medicine in the minibar during my last stay which is one month ago. When I checked in the hotel, the Frontdesk staff returned it to me during check...More

Thank ethanwangwang
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 4 weeks ago

Dear ethanwangwang, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand. I am most delighted to hear that you had incredible...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$303 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Shenzhen
#5 Romantic Hotel in Shenzhen
#5 Luxury Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#61 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$303 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Shenzhen
#5 Romantic Hotel in Shenzhen
#5 Luxury Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#61 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (789)
Room & Suite (218)
Dining (95)
Pool & Beach (17)
Business Centre & Event Rooms (13)
Questions & Answers
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Victor T
16 February 2015|
Answer
Response from ultrakenzo | Reviewed this property |
St. Regis is located directly above Grand Theatre metro station on line 1 so it is very convenient to go to DongMen pedestrian street which is situated near Lao Jie (Opd Street), just one station apart. The hotel is very... More
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Votes
Room Tips
"No bad rooms - all rooms are spacious and well appointed."
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"If possible choose a corner room"
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"All rooms are perfectly set up. Views are Ok at all angle due to it being highly structured."
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"try a room with a view of the hkg border"
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