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The St. Regis Shenzhen

Ctrip.comUS$225*
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#9 of 2,767 Hotels in Shenzhen
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$261*
US$225*
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US$240*
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The St. Regis Shenzhen
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332 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Hedda
Reviewed 1 week ago NEWvia mobile

This is a fantastic hotel very luxurious, still staff other than reception struggle greatly with English. Rooms, view and breakfast are all fantastic. But seriously avoid the loft rooms with sitting area down stairs, they have rickety stairs to take u to ur bedroom that if not 100 sober u can slip and break your neck also very awkward as...

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Helpful?
Thank Telecomreg
Shenzhen, China
Reviewed 3 weeks ago via mobile

It was amazing dinning experience. There is lots of option for buffet specially Teppanyaki station with lobster, chocolate fountain, sushi station etc. All I can say it one my best dinning experience in city. Apart from food all staff are very friendly Chef and waiter are willing help me for my all need. I would definitely go back and also...

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Helpful?
Thank Kumpapu
Shenzhen, China
Reviewed 3 weeks ago

Upon arrival at the St Regis the first thing you notice is the size of the building, it truly is huge! As it was our first time at the hotel, we had a little look around and were shocked at how warm and helpful the staff at the Food & Beverage counter on the first floor were. If we weren't...

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Thank danlyons2905
Reviewed 3 weeks ago via mobile

The view is magnificent The environment is carefully created and well select. Room and bead are carefully created full of detail and exquisite details and toilets are spacious and gorgeous. They don't have rooms for 3 person therefore is you travel by tree carefully select you hotel other wise the third would not have the same quality sleep Gym and...

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Thank fab R
Shenzhen, China
Reviewed 3 weeks ago

As soon as we walked into the Social Restaurant, I was blown away by the amount of food and the diversity of options that were available. We had a lovely server named Una who took very good care of us. She kept us well fed during our breaks to the buffet line with delicious Tepanyaki food. There was a food...

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Helpful?
Thank jessmadd21
Hong Kong, China
Reviewed 4 weeks ago via mobile

I stayed 3 nights here. The hotel is located at the top floors of the 100-storey building offering great city view. The room is clean with good size. Housekeeping did a great job. Check-in was slow although there was just very few people. To reach the room, you have to first go to the reception at 96/F then change lift...

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Helpful?
Thank Wiz H
JtaWenYap, General Manager at The St. Regis Shenzhen, responded to this review

Dear Wiz H, Thank you for sharing a detailed review of your stay at The St. Regis Shenzhen. We appreciate you taking the time to share your experience and valuable inputs. We fully understand your points in terms of the check-in procedure, staff attitude and the luggage issue. Please accept our sincere apologies for falling short of your expectations. We...

Seattle, Washington, United States
Reviewed 4 weeks ago

I've been to Shenzhen 7 times in the last 2 years. I've stayed at several hotels each time and the Grand Hyatt was my favorite so far because of its luxurious well-appointed rooms and its unstoppable breakfast spread. This hotel has knocked it out of 1st place. Views: I'll say no more about this. A lot of reviewers already have....

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Thank S0by
JtaWenYap, General Manager at The St. Regis Shenzhen, responded to this review

Dear S0by, Thank you for taking the time to share your comments on TripAdvisor. I am delighted to hear that you had a great stay at our hotel, with the great location, wonderful view and especially the caring service provided by our associates, like Concierge. It will be my pleasure to share your comments with them and appreciate their efforts....

Reviewed 5 weeks ago

I have been here twice now and stayed for more than a week. This is one of the tallest building in SZ views views over whole city on once side and HK mountain range on other side. The lobby is at 96th floor and hotel is very calm and peaceful. Top floor is bar + disco with fantastic atmosphere.

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Helpful?
Thank Waqas S
JtaWenYap, General Manager at The St. Regis Shenzhen, responded to this review

Dear Waqas S, Thank you for taking the time to share your comments on TripAdvisor. I am delighted to hear that you had a great time at our hotel and also appreciate your highly praised of our great view, nice interior and Decanter on 100F. I personally invite you to have a try at Malt, our oysters and sushi bar...

Shenzhen, China
Reviewed 5 weeks ago

Last week after a long day, I went to the buffet at the Social restaurant on the 95th with a good friend, we were welcomed very friendly, and were directed to our table with an amazing view over Shenzhen. When we sat down, a trolley with delicous oysters came by, a very nice red wine was served to our table....

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Helpful?
Thank JVriend
JtaWenYap, General Manager at The St. Regis Shenzhen, responded to this review

Dear JVriend, Thank you for taking the time to share your comments on TripAdvisor. I am delighted to hear that you had a great night at our hotel, with the seasonal delicacies and wonderful view. Thank you once again for your nice words. We all look very much forward to welcoming you back, whenever you are in the city. Best...

Shenzhen, China
Reviewed 23 April 2017

As a Buffet lover living in Shenzhen, I have to say the best buffet lunch in Shenzhen is Social at the St.Regis. Hands down, Four Seasons. Sorry, Ritz. Take into account the view, the setting, the food and most of the all, the service, Social is the best among all the 5 stars hotels in Shenzhen. There are so many...

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Helpful?
Thank tiffanylee2017
JtaWenYap, General Manager at The St. Regis Shenzhen, responded to this review

Dear tiffanylee2017, Thank you for taking the time to share your comments on TripAdvisor. I am delighted to hear that you had a great experience at our signature restaurant, Social, with the the caring service provided by our friendly and helpful associates, like Ruairi. It will be my pleasure to share your comments with them and appreciate their efforts. Thank...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
The St Regis Shenzhen occupies the 75th to the 100th floor of the Kingkey100 Building and commands only the impressive views from each of it's elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, this exclusive urban hotel is the tallest St Regis in the world. With 290 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 5 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation. ... more   less 

Additional Information about The St. Regis Shenzhen

Address: 75-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District | No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen
Price Range: $356 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Shenzhen 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#9 Luxury Hotel in Shenzhen
#58 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Shenzhen staff and other travellers.
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Questions? Get answers from The St. Regis Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing Hong Kong. You'll get a mixture of City, Mountain and River views. Awe-inspiring.”
S0by, 25 Apr 2017 | Read review
“View and butler service”
waqass390, 24 Apr 2017 | Read review
“all rooms I had up to now are excellent”
holherm, 13 Apr 2017 | Read review
“the higher the better”
amielavi, 5 Mar 2017 | Read review
“All rooms have different views. Think they are all good.”
Z5179XUfrankc, 18 Jan 2017 | Read review
5 of 5
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US$225* /night
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Prices are for 1 room, 2 adults
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