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2018-01-28 2018-01-29
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    The St. Regis Shenzhen

    No.5016 Shennan East Road, Luohu District | 75-100F, Kingkey 100 Building, Shenzhen 518001, China
    011 86 755 8308 8888
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    2018-01-28 2018-01-29
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    Traveller (771)
    Room & Suite (183)
    Dining (94)
    • Excellent82%
    • Very good11%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (524)
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    11 - 15 of 296 reviews

    Reviewed 11 December 2017

    The room in St. Regis is big while not clean. I was out for business and returned to the room quite late and start right away with my conference call. After which I headed to the bathroom and discovered the washing area is not clean....More

    1  Thank dorluk
    Response from PublicRelations3651, Public Relations at The St. Regis ShenzhenResponded 12 December 2017

    Dear dorluk, Thank you very much for taking the time to share your experience at The St. Regis Shenzhen. I sincerely apologize for your imperfect experience, and I truly understand how frustrating it can be when someone finished work at midnight but couldn't relax and...More

    Reviewed 9 December 2017

    The staff are so accommodating specially Tatiana at the front desk whom always welcoming guest with smile and fully assisting on all the needs with follow through until ensuring everything is settled.More

    Thank rfami1974
    Response from PublicRelations3651, Public Relations at The St. Regis ShenzhenResponded 10 December 2017

    Dear rfami1974, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor. I am most delighted to hear that you had incredible stay with us, and especially impressed by the excellent services...More

    Reviewed 7 December 2017 via mobile

    I came to have a drink in the bar on 96 floor and met a very lovely lady Tatiana who helped me and showed around. She explained the every details of decoration and the history of the hotel. I have a very cool moment to...More

    Thank Hammer L
    Response from PublicRelations3651, Public Relations at The St. Regis ShenzhenResponded 10 December 2017

    Dear Hammer L, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor. I am most delighted to hear that you had incredible stays at The St. Regis Shenzhen, and especially impressed...More

    Reviewed 6 December 2017

    i am a regular . normally i am upgraded to a duplex suite , but as the hotel was full , they could not accomodate me . first i was extremely disapointed but then i was very nicely surprised about the deluxe rooms . they...More

    Thank amielavi
    Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 6 December 2017

    Dear amielavi, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand. My apologies for the little incident upon check-in and I...More

    Reviewed 29 November 2017 via mobile

    I had a wonderful time with a friend at the Saint Regis. We had lunch at the Elba restaurant and the business lunch combo price is quite reasonable considering the view. It’s not the place you may go everyday, but it is quite a memorable...More

    Thank M R
    Response from PubilcRelations, Public Relations Manager at The St. Regis ShenzhenResponded 3 December 2017

    Dear M R, Thank you for taking time to share your comments on TripAdvisor. We are delighted to hear that you had an exquisite dining experience at Elba, with the finest dishes, caring staff and breathtaking view. We will share your comments with our Social...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$316 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Shenzhen
    • #5 Luxury Hotel in Shenzhen
    • #5 Romantic Hotel in Shenzhen
    • #7 Business Hotel in Shenzhen
    • #62 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Priceline, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your The St. Regis Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen
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    Traveller (771)
    Room & Suite (183)
    Dining (94)
    Pool & Beach (17)
    Hotel & Grounds (563)
    Bathroom (35)
    Business Centre & Event Rooms (13)
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Victor T
    16 February 2015|
    Response from ultrakenzo | Reviewed this property |
    St. Regis is located directly above Grand Theatre metro station on line 1 so it is very convenient to go to DongMen pedestrian street which is situated near Lao Jie (Opd Street), just one station apart. The hotel is very... More
    Room Tips
    "No bad rooms - all rooms are spacious and well appointed."
    Read review
    "If possible choose a corner room"
    Read review
    "All rooms are perfectly set up. Views are Ok at all angle due to it being highly structured."
    Read review
    "try a room with a view of the hkg border"
    Read review
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