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Novotel Shenzhen Watergate

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281 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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London, United Kingdom
Reviewed 12 March 2017 via mobile

Well clean and spacious room with separate little living room two tv and free bar the breakfast is ok too, apart from the front desk staff that you need a bit of extra time to get understood which is not bad for me , more of fun Overall good hotel for short stay

Thank Tay H
Hong Kong, China
Reviewed 23 February 2017

I never seen staff at check in counter not only rude but also throw the key card and credit card to me after registration. For Le club member, don't expect you gain any benefit like other Accor hotels, eg, dedicated check in counter, welcome drinks or room upgrade, this hotel won't offer you anything, including stay, nights or points. Absolutely...

Review collected in partnership with Accorhotels.com
Thank paullee1006
Reviewed 1 December 2016

I stayed here for 2 nights recently with 2 friends. There was a mix up at reception with our rooms, which was annoying after a 9.5 hour overnight flight. But it was finally sorted after getting our message across to the non-English speaking reception staff. My room was quite nice, larger than normal hotel rooms with an extra large bed,...

Thank PingBoy
Sydney, Australia
Reviewed 19 November 2016

Love this place, this is my third trip stayed at this hotel. The Chinese restaurant in the same building is very very good and the price is not too bad at all. Breakfast is goos too. Very close to a lot of place for shops. The only thing is hard for Taxi to find out at it at the back...

Review collected in partnership with Accorhotels.com
Thank Thai N
Singapore, Singapore
Reviewed 9 November 2016 via mobile

The check in was swift but the suite i got 418 was musky, old and the bed was terribly hard. I requested to change into a normal room and was given 411. It is slightly better but bed is still uncomfortable. The chamber maid is friendly. Breakfast staff was unsure of what they were doing ( they claimed that front...

1Thank Kenji0710
Yangon (Rangoon), Myanmar
Reviewed 24 October 2016

Only one foreign language channel – none of the HBO..Discovery … as described in the Booklet. The remote is fully in Chinese The pictures describing the hotel on website are lying compare to reality Nobody at reception can understand when I asked an iron my shirts. Finally after succeeding; the iron and the table were prehistorical.

Review collected in partnership with Accorhotels.com
Thank mkpE1064TO
Reviewed 23 October 2016 via mobile

This hotel deserves no more than three stars. It had better daya in the past, I'm visiting it since 2007 and its quality and level off service declined a lot. Still it is OK for small trips being clean and with a good location.

Thank Gustavo R
Como, Italy
Reviewed 14 October 2016

This is the 3rd time I come to this hotel only because it is 5min walking distance to my Shenzhen office else I'd choose something else as it is not tailored to suit foreigners. Most of things are written in chinese with no translation, even the TV remote is all in Chinese. Staff knowledge of English is in general very...

Thank Mark W W
Guangzhou, China
Reviewed 27 September 2016 via mobile

Very disappointed with the service and grade of the hotel. Should be rated a 3 star hotel. The staff could barely speak English and the breakfast variety was extremely limited and very oily. The chef had no idea what a scrambled egg was. Recommended a client that we stay at this hotel and was truly embarrassed that I had recommended...

Thank sanjudaswani
Biggar, United Kingdom
Reviewed 26 September 2016

Not the best Novotel I have stayed in but adequate in every respect in terms of value for money and location. Lobby area is a little sparse and not particularly comfortable and no real bar atmosphere. Dinner buffet had reasonable choice and decent quality. Front desk and Concierge were helpful and efficient.

Thank Wanderers58

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Novotel Shenzhen Watergate is an ideal destination for guests travelling on business to the port city of Shenzhen, home of the first Special Economic Zone in China, located in the financial district on Shennan Zhong Road. 40 mins drive to Shenzhen Bao'an International Airport & 10 mins drive to the railway station.140 spacious rooms with broadband Internet access, along with conference facilities for up to 100 people in a theater-style arrangement, plus restaurant, bar, outdoor pool, gymnasium & parking. ... more   less 

Additional Information about Novotel Shenzhen Watergate

Address: No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
Region: China > Guangdong > Shenzhen > Huaqiang North
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shenzhen Watergate 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen
Shenzhen Novotel
Hotel Style:
#72 Luxury Hotel in Shenzhen
#85 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Shenzhen Watergate staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Novotel Shenzhen Watergate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you adjust the air conditioning to suit you, with a low speed fan. High fan means high noise at night.”
PingBoy, 1 Dec 2016 | Read review
“Ask for non smoking”
Rakafet, 4 Sep 2016 | Read review
“Non Smoking room will be good if you don't smoke”
  • So call Mini bar
  • Tub !
  • Spacious Room
  • Around the hotel
  • Good Queen size bed
  • Bath room
Peter_Ongsg, 4 Sep 2016 | Read review
“Welcome non-smoker only”
532yannyc, 2 Mar 2016 | Read review
“Near metro station”
D1047FCpaulp, 31 Jan 2016 | Read review
5 of 5