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L'Hermitage Hotel

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Traveller (54)
Room & Suite (27)
Dining (3)
Overview
  • Excellent58%
  • Very good33%
  • Average7%
  • Poor0%
  • Terrible2%
Travellers talk about
“business suite”(3 reviews)
“western food”(4 reviews)
“hotel offers”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (107)
There are newer reviews for L'Hermitage Hotel
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Traveller rating
49
25
5
0
3
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49
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5
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3
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All reviewsbusiness suitewestern foodhotel offersnice hotelother star hotelsevery morningshenzhen baylobby barbreakfast buffettaxiamenitiesenglishchinalaptopdeskhallwayhk
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21 - 25 of 82 reviews
Reviewed 12 May 2016

First of all, the quality of those hotels in shenzhen are very fluctuated. But this hotel, i can say that it is the best value for money. Their services are great! Staffs are very friendly and can speak english. Also, the rooms are tidy and...More

Thank Zechara518
Response from L'Hermitage H, Senior Guest Relations Officer at L'Hermitage HotelResponded 19 May 2016

Dear valued guest, in first place we would like to thank you for taking some of your time to share your comments with the Trip Advisor community. We try to do our best to constantly offer a top-notch service to all of our guests, including...More

Reviewed 20 February 2016

Terrible smell of sewage and chemicals. Very cold in the rooms in December. Noisy rooms hear motors and beeping of vehicles next to large highway. Nasty female European receptionist, claims to be manager. Chemical stench in rooms is a major HEALTH RISK.More

1  Thank Mike S
Response from L'Hermitage H, Guest Relations Officer at L'Hermitage HotelResponded 8 March 2016

Dear valued guest: In first place we want to say thank you for choosing our hotel for your stay during your visit to the city. Secondly thank you for taking your time to share your experience and let us know about some of the weak...More

Reviewed 11 August 2015

Extended my stay by one night in the evening, but changed plans the next morning. Staff refused to cancel the booking and charged me the extra night anyway. Disappointed at their hard attitude. We were a party of four and only one person was leaving...More

Thank A H
Response from L'Hermitage H, Guest Relations Officer at L'Hermitage HotelResponded 24 August 2015

Dear valued guest, In first place thank you for taking your time to share your comments, your opinion is extremely important to us. On behalf of L’Hermitage Hotel Shenzhen, please accept our sincere apologies for the inconvenients you had in our hotel. We must say...More

Reviewed 4 August 2015 via mobile

Hotel very ligure, wonderful bathroom, and very big and convineint rooms. Very good breakfast, but bad location, and smells very wet all over the hotel. I tried to speak about it, but all i got is that the weather in this area is too moist,...More

Thank eshaulx
Response from L'Hermitage H, Guest Relations Officer at L'Hermitage HotelResponded 24 August 2015

Dear valued guest: Thank you very much for sharing your comments with the TripAdvisor comunity. We are more than glad to read that you liked our facilities and our services as well, we try very hard to offer a top notch service and make you...More

Reviewed 2 August 2015

We chose this hotel based off of TripAdvisor reviews. It is a very nice hotel in terms of looks, and it is very clean with extremely comfortable beds and quiet rooms. The fitness gym is well equipped (they have saunas which are not on--the staff...More

Thank farmgirl430
Response from L'Hermitage H, Guest Relations Officer at L'Hermitage HotelResponded 24 August 2015

Dear valued guest, Thank you for taking some of your precious time to share your experience in our hotel with other TripAdvisor users. We are glad to know that you had a good time with us and you enjoyed our comfortable rooms, we put extra...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Shuttle Bus Service
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$107 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Shenzhen
#49 Luxury Hotel in Shenzhen
#202 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Shenzhen
#49 Luxury Hotel in Shenzhen
#202 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (54)
Room & Suite (27)
Dining (3)
Questions & Answers
Ask a question
albert_davet
3 August 2014|
AnswerShow all 4 answers
Response from Dannie65_95 | Reviewed this property |
Around 40 minutes depending on the traffic, from the Shenzhen international airport.
0
Votes
Room Tips
"If you don't smoke, be sure to ask for a non-smoking room"
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"The rooms on the North side (apartments across the street) are cooler (less sun)"
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"Some of the rooms look out on a (very) nearby tall building. Ask for one that looks out on the street."
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"It's one of the closest hotels to the international airport, do not pay more than 100CHY for a taxi; do..."
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