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Non stop noise till midnight due to a new metro construction site nearby. We have lodged compliant to the hotel management, but was told they could not do much about it. The hotel could only call the local regulatory agencies (police or environment protection agency)...More
Response from billy l, General Manager at Fraser Place Shekou ShenzhenResponded 12 October 2017
Dear Guest, Thank you for staying with us at Fraser Place, Shekou. Appreciated you took time to give us such detail account of your staying experience. A copy of comments had been shared with our team members. Referring to road construction, please accept our sincerely...More
I stay at Shekou Fraser Place all the time. My latest stay was less than average. After a terrible check in experience (over 30 minutes) because they could not manage to copy my Chinese Visa and entry stamp, I had to insist upon changing rooms....More
1 Thank David S
Response from billy l, General Manager at Fraser Place Shekou ShenzhenResponded 17 September 2017
Dear Guest, Thank you very much for value feedback. A copy of your compliment had been shared with team, which it would encourage us to keep great service and standards. With regards to metro construction, we would like to take this opportunity to apologize for...More
Fraser Place is an excellent hotel in the foreigner’s part of Shenzhen. It is mostly used for extended stays by expats working for big companies…so called “executive accommodations”, and therefore meeting high standards. My check in was quick and no problems with English. My room...More
Response from billy l, General Manager at Fraser Place Shekou ShenzhenResponded 27 August 2017
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in...More
No problem but one problem, local government is constructing the new metro line all over the broad way in front of the hotel.
So only one way to get the hotel from Metro line 2 Sea World station, it is turn right from metro exit...More
Thank Kamei h
Response from billy l, General Manager at Fraser Place Shekou ShenzhenResponded 5 August 2017
Dear Kamei h,
We are pleased to learn your stay with us on 04 Aug. 2017.
I would like to take this opportunity to apologize for your unpleased experience with us during your recent stay. A copy of which has been relayed to our Operations...More
I stayed 3 times in same hotel. I stayed to other different hotels also. Excellent hotel in Shenzhen. Maintaining very good. Rooms are very specious and very clean. I stayed single bedroom for all three times. Room includes, one spacious hall, one bedroom, kitchen with...More
Response from billy l, General Manager at Fraser Place Shekou ShenzhenResponded 24 July 2017
Thank you for taking time to share with your recent experience with us.
I would like to take this opportunity to thank you for giving us such good compliment.
A copy of your comment had been shared with Fraser colleagues, which they are...More
Response from nicole r | Property representative |
Greetings from Fraser Place SheKou, ShenZhen. Thanks for contacting us. Kindly note we have 1 bedroom (with king size bed) and 2 bedroom type. Please do not hesitate to contact us for more booking... More
Greetings from Fraser Place SheKou, ShenZhen. Thanks for contacting us. Kindly note we have 1 bedroom (with king size bed) and 2 bedroom type. Please do not hesitate to contact us for more booking details.
Fraser Place Sales & Marketing