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Shenzhenair International Hotel

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#29 of 2,754 Hotels in Shenzhen
Certificate of Excellence
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Shenzhenair International Hotel
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324 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Shenzhen, China
Reviewed 19 December 2016

It is rare, you can drink all non-alcohol beverages because there are included in your charge. I did not know how to use the coffee machine, they sent a staff immediately. I noticed there was smoke odor in my room, I requested them to change, sounds good.

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Helpful?
Thank wilsonjing
szahotel, Manager at Shenzhenair International Hotel, responded to this review

Dear Guest, Thank you for staying in Shenzhenair International Hotel . You comments are truly appreciated.Our mission is to make sure all guests in our hotel could feel at home. We will continue high quality productions and service to satisfy every guest.Sincerely look forward to seeing you in our hotel soon.

Reviewed 25 August 2016 via mobile

This hotel is a pretty good choice if u want to have a hotel that can go every where, it got the airport express that door to door to the hotel and it also provides express check in if u are flying sz air with them. For the rooms, is was alright for a business hotel like this, people in...

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Helpful?
Thank Yutai H
szahotel, E-Commercial Asst at Shenzhenair International Hotel, responded to this review

Welcome to choose and stay in Shenzhenair International Hotel. Shenzhenair International Hotel is invested and managed by Shenzhen Airlines. The hotel is located in Shenzhen city Futian District Shennan Avenue and the Guangzhou Shenzhen high-speed intersection and located in Che Kung Temple, two subway mouth. Another service to share with you: the hotel is now open free airport shuttle bus,...

Hong Kong
Reviewed 24 July 2016 via mobile

Comfortable hotel with friendly service. Rooms are sizable, clean and in decent condition. But like many 4-star hotels in China, the smell of cigarettes is everywhere, even in my "non-smoking" room. I find myself wanting to spend as little time as possible in the room because of the strong cigarette smell. The windows can't be opened, so if you're sensitive...

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Helpful?
Thank james_jazzy
szahotel, E-Commercial Asst at Shenzhenair International Hotel, responded to this review

Thank you for taking the time to provide feedback on your experience, we are sorry to hear that your experience which stays with us didn’t meets your expectation. Our hotel will strengthen the room air purification in the future.Meanwhile we will also  reasonably arrange the rooms according to our guests' smoking needs. Thank you again and we are glad to hear that you're pleased with our services, and it will lead us...

London, United Kingdom
Reviewed 7 April 2016 via mobile

This was a good hotel for business people. It has a useful location in the business district and the staff was efficient and professional. The building is old, which is a downside. It doesn't have the sheik look that most 5 star business hotels offer. The staff's English knowledge was a pleasant surprise. Checking in at the front desk in...

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Helpful?
Thank jonahmartinlondoneng
szahotel, clerk at Shenzhenair International Hotel, responded to this review

Dear guest, thank you for your positive review of our location and staff. I am very pleased that you'd like to stay with us again. Our staff go above and beyond each and every day to make sure our guests are looked after. We are trying to improve English level of staff by all kinds of activities, such as: training,...

Beijing
Reviewed 23 March 2016

This beautiful aviation theme hotel is located minutes from the city center. The moment you walk in, you know you're in a special place. From the branded scent throughout the hotel, to the artful lighting and decor, impecable cleanliness, and professional services, we had one of the best hotel experiences in China. We stayed for 4 nights at an executive...

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Helpful?
Thank babalubj
szahotel, Clerk at Shenzhenair International Hotel, responded to this review

Dear guest, many thanks for taking the time to write this beautiful review of Shenzhenair International Hotel. It is our honor that we can make you have a pleasant stay. Shenzhenair International Hotel is dedicated to creating the first aviation culture theme hotel in China. In addition to flight service, there are a number of special services related to aviation...

Sacramento, California
Reviewed 16 March 2016 via mobile

This was my first time leaving the country for business, so naturally I was a little nervous to stay here, but everything turned out to be surprisingly nice. The rooms were very large, and the view from my room (the 20th floor) was incredible. The breakfast buffet had a great selection of western food and wasn't too expensive. The wifi...

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Helpful?
Thank v_murphy_1976
szahotel, Clerk at Shenzhenair International Hotel, responded to this review

Dear guest,I would like to thank you for this great review about your recent stay with us.We are really happy that you took the time to comment your experience at Shenzhenair International Hotel.The support of our guests is extremely rewarding for our team and we really appreciate your compliments about the service you received from our very acommodating and well-trained...

Reviewed 6 January 2016

The hotel is located between two metro station, and it is convenient for both, the ferry pier for airport and the HK border. My first room had a bad smell of mildew, but they changed it with a perfect one. The staff is very friendly and every time there are a couple of persons from Europe in consideration of you....

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Helpful?
Thank Massimo M
szahotel, clerk at Shenzhenair International Hotel, responded to this review

Dear guest, thank you for staying Shenzhenair International Hotel. Firstly we have to apologize for the limited of using internet due to the Chinese government policy and the hotel management attaches great importance to it and actively trying to solve this problem. As you told that the hotel is located between two metro stations, Che Kung Temple and Zhuzilin, and...

Singapore, Singapore
Reviewed 17 November 2015 via mobile

Good business hotel close to the border. As Shenzen is all was busy with trade shows all city hotels are a little expensive. Wifi is bad and slow however probably due to all the filtering going on. Hotel is all decked out with the history of flight with some great photos and amazing model aircraft . Rooms are a good...

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Helpful?
Thank Bigjim8282
szahotel, clerk at Shenzhenair International Hotel, responded to this review

Thanks for your time to sharing your comment to us. Your comment is very important for us to improve the quality service. We are really sorry about the inconvenience that concerned Wifi and breakfast.IT manager and chef were informed to do more and make it better. We hope you will see our improvement as your next visit. During the 17th...

Indore, India
Reviewed 12 September 2015 via mobile

I stay in this hotel 4 nights and my experience is very good. This hotel is near Zhuzholin & Chegongmiaon Metro Station. They have shuttle bus service for Hong Kong Airport In Every one hour. Rooms are big and well cleaned. Staff is also good. Its good hotel for all business class and holiday travellers. In short a good class...

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1Thank Pramod2030
London, United Kingdom
Reviewed 27 July 2015

We only stayed here for one night before passing through to HK but this was such a lovely hotel. We were welcomed out of the cab by the bellboy, checked in quickly and taken to our room. The room was so gorgeous, the bed was huge, there was loads f room and some complimentaries. The bathroom was gorgeous and the...

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Helpful?
Thank charlotteahoward

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As the pioneer of aviation culture theme hotel in China, the Shenzhenair International hotel, which has been built up and managed by Shenzhen Airlines for years, blends the advantages of both luxury hotel and modern airlines. Increasing atmosphere of aviation culture and services make the Shenzhenair International becoming one of the preferred city hotels for the business travelers in Shenzhen. Conveniently located at the crossing of Shennan road and Guangshen freeway, the Shenzhenair International Hotel, which lies east of CBD and Expo center, OCT Leisure Center and Shenzhen International Garden & Flower Expo Park in the west, Mangrove Park and Shenzhen bay in the south. The hotel is also just a few minutes walk away from subway and Fashion Time Walking Street. We provide not only the shuttle buses from hotel to H.K. airport and S.Z. airport but also set up the in-house travel agency by Shenzhen Airlines to offer all of the guest with ticketing, tourism, transport services. The Shenzhenair International Hotel takes the lead in providing a series of innovative services to our guests, such as V.I.P. Express Passage, flight courteous greeting, flight attendants sign language performance, flight city check-in, First Class Experience in lobby. So that guests can enjoy not only the high value-added and personalized hotel services but the conveniences of flight services as well. ... more   less 

Additional Information about Shenzhenair International Hotel

Address: No.6035 Shennan Road, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Che gong miao
Price Range: $127 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shenzhenair International Hotel 4.5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#18 Business Hotel in Shenzhen
#29 Luxury Hotel in Shenzhen
#33 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Shenzhenair International Hotel staff and other travellers.
1 question
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Los Angeles, California
over a year ago

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Questions? Get answers from Shenzhenair International Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an underground food street nearby(closed to CheGongMiao metro station). Facing south, less noisy.”
  • Guangzhou-Shenzhen Expressway
  • I ate the cup noodles.
  • You can see the Guangzhou-Shenzhen expressway and Shenzhen Bay.
wilsonjing, 19 Dec 2016 | Read review
“We reccomend the Executive Superior Room.”
babalubj, 23 Mar 2016 | Read review
“Rooms at higher floors are newer and with less risk of mould smelling”
massimomI1502UF, 6 Jan 2016 | Read review
“If your room turns out to be hot and humid, contact the staff and they will fix it for you!”
Mrshagman, 26 Jun 2015 | Read review
“All seemed to be good”
3MikeB3, 30 Apr 2015 | Read review
5 of 5