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Kempinski Hotel Shenzhen

Traveller (263)
Room & Suite (81)
Dining (9)
Overview
Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen 518054 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
Jan. 27Jan. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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252 results
Traveller rating
118
87
30
12
5
Traveller type
Time of year
LanguageEnglish
More languages
118
87
30
12
5
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All reviews coastal city business trip great hotel huge shopping the king size bed breakfast buffet service quality internet speed other hotels room service indoor pool border crossing enjoyed my stay my colleague taxi ride chinese restaurant nice room
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1 - 5 of 252 reviews
Reviewed 3 weeks ago via mobile

Hotel pretty good with nice quality rooms. The location is great as right next to quality shopping complex with lots of good stores and restaurants. Surrounding streets also safe to walk around and try some local restaurants.

Date of stay: November 2018
Thank danielbW4141KH
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 2 weeks ago

Dear Valued Guest, Thank you for taking your valuable time to share your positive comment with us. We are so glad to know that our service has won your recognition. We look forward to welcoming you once again! Best regards, Lynn

Reviewed 3 weeks ago

This is my second visit. I liked the hotel last time but the price kept me away until I saw nice room rate this time. Check in was slow due to complex paperwork, but staff was great. Room was very comfortable and clean. I do...More

Date of stay: December 2018
Thank pine129
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 3 weeks ago

Dear Valued Guest, Thank you for staying with Kempinski Hotel Shenzhen. Naturally, we are most concerned that you were disappointed with the slow check-in and check-out process for which we would like to convey our most sincere apologies. Please rest assure that your kind comments...More

Reviewed December 10, 2018

There is a huge shopping center nearby, very convenient to find restaurants and movie theaters. The rooms are clean, quiet, and comfortable. Stayed several times recently, didn't have chance to try out hotel restaurants and gym. Hotel staffs were nice and polite; however, the service...More

Date of stay: November 2018
Thank talk2hao
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 4 weeks ago

Dear Valued Guest, Thank you for staying with Kempinski Hotel Shenzhen. Naturally, we are most concerned that you were disappointed with your recent stay, which we would like to convey our most sincere apologies. If you could provide us your contact detail, we shall get...More

Reviewed November 7, 2018 via mobile

Great location, great rooms and friendly staff. The underground has a station right at the hotel entrence, so no problem going around Breakfast is a bit over priced. The jim was great- used it daily, but do not expect any guide All in all, enjoyed...More

Date of stay: November 2018
Thank D7941
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded November 28, 2018

Dear Valued Guest, Thank you for taking your valuable time to share your comments with us. We are so glad to know that you enjoy your stat. We look forward to welcoming you soon! Best regards, Lynn Xiao

Reviewed October 21, 2018 via mobile

Everyone was great, but one stood out. Sakura. So helpful during my week long stay at Kempinski. Smart and attentive. Made me feel like it was home. Also, great hotel if you like excellent food and a first class wine list. Mr. 815.

Date of stay: October 2018
Thank tsmiley2018
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded October 22, 2018

Dear Valued Guest, Thank you for taking your valuable time to share your positive comment with us. We are so glad to know that our service has won your recognition. We look forward to welcoming you once again! Best regards, Lynn Xiao

View more reviews
About
Description
The Kempinski Hotel Shenzhen is strategically located in Nanshan District overlooking Shenzhen Bay and set in the heart of the city's new CBD area. It has easily accessibility to Shenzhen Bao'an Airport. The Metro More Line No. 2 and No. 11 Hou Hai Station is adjacent to the hotel. The hotel comprises of 384 super-king comfort beds guestrooms. All guest rooms are equipped with brand-new LCD TV set of 50 inches. It also offers the ultimate dining experience: Seasons Restaurant, Hai Tao Chinese Restaurant and The Lounge. Other hotel facilities include a Kid’s Play Ground, Business Centre, a Wellness Center, and conference facilities for your privilege events. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Beachfront
Breakfast included
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
390
Price range
US$166 - US$254 (Based on Average Rates for a Standard Room)
Also Known As
Shenzhen Kempinski Hotel
Location
China > Guangdong > Shenzhen > Shenzhen Bay Port
Hotel class
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
390
Price range
US$166 - US$254 (Based on Average Rates for a Standard Room)
Also Known As
Shenzhen Kempinski Hotel
Location
China > Guangdong > Shenzhen > Shenzhen Bay Port
Photos
Traveller (263)
Room & Suite (81)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (7)
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Questions & Answers
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Malthouse65
January 22, 2017|
AnswerShow all 2 answers
Response from DaveR2798 | Reviewed this property |
+86 755 8888 8888
0
Votes
Room Tips
"Ask for a quieter floor, if possible."
cantesynge
Aug. 10, 2018
Read review
"Ask to alott your room on higher floors and way area facing."
mukeshtalks
Feb. 4, 2018
Read review
"The rooms are good in size, but you have to pay for extra bed."
ThomasS26
Nov. 18, 2017
Read review
"Get room with bay view"
krmesserdfw
Mar. 5, 2017
Read review
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