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Grand Mercure Shenzhen Oriental Ginza

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Traveller (315)
Room & Suite (130)
Dining (32)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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103
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104
34
21
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All reviewszhuzilin metro stationthe executive loungeaccor hotelsindoor swimming poolhotel is locatedcheck in was smoothhotel servicestayed one nightrooms are spaciousnon smoking roomcoco parkshopping centrebig roombusiness districtbusiness tripwestern foodhong kong border
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1 - 5 of 456 reviews
Reviewed 2 days ago

The hotel room so dirty and smelly, the shower space is too small. and the reception staff is not helpful. i am so regret to book this hotel. it's not even 3 star hotel. very disappointing hotel and will never stay again.

Thank Fei Fei Y
Reviewed 2 days ago

This hotel is a large professional hotel with great rooms and staff. It is a solid hotel, it is like a well greased engine that are running smoothly. The rooms are great in any category. There is several good restaurants and it has swimming pool...More

Review collected in partnership with Accorhotels.com
Thank JimJumBKK
Reviewed 5 days ago

More

Review collected in partnership with Accorhotels.com
Reviewed 1 week ago

The hotel is a little old that some times can be seen on some parts of the room furnishing but in general I would consider it as good hotel. The room was clean. If I needed anything it was not problem to communicate with the...More

Thank Pavel274702
Reviewed 2 weeks ago

The team was trying to help in English but not use and more over they don’t know the gust formality when to talk and what to talk and ware to talk. I was suffered many time on AC cooling (1315 and 1312)problems no one is...More

Review collected in partnership with Accorhotels.com
Thank Anily2k2k
Response from GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental GinzaResponded 2 weeks ago

Dear.guest I am very sorry for the problems you have encountered in the air conditioning and bathroom. We will call the engineering department and the housekeeping department, repair the problems of the two rooms, and strengthen the English training of the staff in all departments,...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$86 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Shenzhen
#27 Spa Hotel in Shenzhen
#47 Luxury Hotel in Shenzhen
#158 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Shenzhen
#27 Spa Hotel in Shenzhen
#47 Luxury Hotel in Shenzhen
#158 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (315)
Room & Suite (130)
Dining (32)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Yasoda D
April 16, 2016|
AnswerShow all 4 answers
Response from michellelui2412 | Reviewed this property |
According to google map, it is around 40 km away. It is certainly not convenient to go to Dameisha from Novotel. There is no metro station near the beach, so the only direct way to get there is by taxi. It may take more than... More
1
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D1v1d
November 7, 2014|
Answer
Response from chungyumak | Reviewed this property |
They haves wifi in the room as well as most of the public areas, bandwidth can sometime be a problem in the lobby. Hope this is of help.
0
Votes
Room Tips
"I like rooms with a bay view"
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"hotel is away from the main road so it is quiet."
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"Book a luxury room you will have the sea view."
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"Suites are spacious and well equipped."
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