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Chimelong Hengqin Bay Hotel

Traveller (445)
Room & Suite (222)
Dining (133)
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About
  • Excellent37%
  • Very good38%
  • Average17%
  • Poor5%
  • Terrible3%
Certificate of Excellence
Be my guest, dolphin with you The largest dolphin theme and family friendly hotel in China, guests could also have a close interaction and swim with the most adorable marine life in the Dolphin Pool - dolphin, your unforgettable memories and experience start here. Chimelong Hengqin Bay Hotel features 1,888 spacious guest rooms and suites, while offering a wide range of dining facilities, providing Chinese, Western, Japanese, and Asian Cuisines. Outside of the hotel are the stunning views of surrounded landscaping, Dolphin Pool, Outdoor Swimming Pool, Artificial Beach and Water Park, with the magnificent ocean serving as a dramatic backdrop. Aiming to create a truly enjoyable experience, the 1,000-meter Grand Canal connects the hotel to the Chimelong Ocean Kingdom, where guests could take the hotel cruise running in between.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Classic
HOTEL CLASS
Location
Full view
Getting there
Macau Airport15 km
Zhuhai Airport17 km
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Nearby restaurants
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Nearby attractions
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Reviews (186)
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101 results
Traveller rating
34
40
18
5
4
Traveller type
Time of year
LanguageEnglish
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34
40
18
5
4
Show reviews that mention
All reviews dolphin pool ocean kingdom theme park penguin hotel fisherman village small pool ocean theme buffet breakfast themed resorts star price sea world five star resort a free shuttle bus hotel guests entrance lobby international circus chimelong circus
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1 - 5 of 101 reviews
Reviewed 1 week ago

Stayed in this hotel for a night!! Grand hotel, awesome lobby, smooth check in, very comfortable room, nice view of the beautiful gardens below. Would definitely recommend this hotel if visiting ocean kingdom. We dont speak chinese but we didnt have any language problem at...More

Thank manjari11
Response from Venture809377, Manager at Chimelong Hengqin Bay HotelResponded 1 week ago

Thank you for your compliments. We are delighted to know that you have enjoyed your stay with us and looking forward to welcoming you soon.

Reviewed 3 weeks ago

I stayed in this hotel while in a business trip so I can't judge about entertainment and children activities which I believe are great from what I've seen but if to consider this hotel as the place for an overnight stay I would say that...More

Thank CaithyR
Response from Venture809377, Guest Relations Manager at Chimelong Hengqin Bay HotelResponded 3 weeks ago

Thank you for taking the time to share your thoughts and review with us. Your feedback is very important to us in order to improve and maintain the service and hospitality we provide to our valued guests. We very much look forward to welcoming you...More

Reviewed November 2, 2018

We booked two rooms for a long weekend and it was great. Both rooms have great view of the garden and is walking distance to the dolphin habitat, water park and circus. The lunch with Penguins is amazing with many great food choices. The free...More

Thank schong
Response from Venture809377, Guest Relations Manager at Chimelong Hengqin Bay HotelResponded 4 weeks ago

Thank you for choosing the Chimelong Hengqin Bay Hotel. We delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. Hope that we have the pleasure of welcoming you...More

Reviewed November 2, 2018 via mobile

Like many other reviews this hotel is not a 5 star hotel by global standards. Firstly, the check in process is extremely slow if you do not speak Chinese (the hotel staff have very limited English). Next, we asked for a non-smoking room but many...More

Thank princesstiny
Response from Venture809377, Guest Relations Manager at Chimelong Hengqin Bay HotelResponded 4 weeks ago

Thank you very much for taking the time to express your opinion about your recent stay. We are sincerely apologies for the issues you have encountered. Please note that every single feedback has been forwarded to the relevant head of department and will help us...More

Reviewed October 27, 2018

Dolphin themed hotel, with a dolphin pool that can be seen from rooms facing the ocean. Our room was standard sized, and came with a nice balcony that overlooked the Dolphin poo so we could watch the dolphin swimming in the pool from our room....More

2  Thank A943ACanthonyl
Response from Venture809377, Guest Relations Manager at Chimelong Hengqin Bay HotelResponded October 28, 2018

Thank you very much for taking the time to write this review. We are glad that you enjoyed your recent stay at Chimelong Hengqin Bay Hotel, we are always striving to provide an excellent service and make an unforgettable experience of every single stay. Look...More

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Questions & Answers
Ask a question
jingyuel
August 29, 2018|
AnswerShow all 2 answers
Response from KeithLi2016 | Reviewed this property |
Theme park is not included. For the water park, only 2 adults admission is included. You need to buy additional tickets for child.
0
Votes
nadamefaltara
May 7, 2018|
AnswerShow all 2 answers
Response from Venture809377 | Property representative |
In-house guests could receive the day pass to Water World upon check-in. Additional charge may applied for locker rental, kayak rental or buoy rental as well as food and beverage consumption. As a family-friendly hotel... More
0
Votes
Google Translation
Room Tips
"stay in the dolphin elevator access rooms"
schong
Nov. 2, 2018
Read review
"Ocean facing rooms are not really worth it other than being able to see the Dolphin pool."
A943ACanthonyl
Oct. 27, 2018
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"Request a room that faces the Bay rather than overlooks the park. The bay is gorgeous."
Louisa718
Jun. 24, 2018
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"Choose a sea-view room"
dlaynmore
Nov. 28, 2017
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PRICE RANGE
US$111 - US$462 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongZhuhai
NUMBER OF ROOMS
1888
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