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Since last visit a year ago, and not reviewed then, Wifi had been added, and works well considering its China, changes in the kitchen are also well noted, service in the hotel as usual is smile and resolve.. attitude..... Though in China, here English is...More
1 Thank gemsintheworld
Response from carrielee l, Manager at Hainan Junhua Haiyi HotelResponded 3 December 2012
Thank you for your kind review and appreciation.
We will continue to deliver service from the heart and make sure you feel
Asian grace, warm and care every time you meet, dine or stay.
We look forward to welcoming you back again!
This is the 2nd time I have stayed in this hotel and feel it has sadly gone downhill, since my previous visit last July 2011.
The checkin was very quick and efficient, with a Bellboy to take my luggage up to my room, but on...More
Thank Chris B
Response from carrielee l, Manager at Hainan Junhua Haiyi HotelResponded 25 September 2012
Thank you for staying with us at Meritus Mandarin Haikou. Your valuable comments are much appreciated.
To improve staff language skill, we have scheduled English training starting from 15 Oct.
We look forward to welcoming you back again
I read a lot of the past reviews - and whilst i dont think the hotel is 5 star... its a good basic property. Rooms are tidy and comfortable, and i found the service to be very friendly and helpful.
English is an issue in...More
Response from Grace T, General Manager at Hainan Junhua Haiyi HotelResponded 28 May 2012
Thank you very much for your review and your appreciation on hotel guest room and staff service. We will continue to deliver our Asian grace, warm and care to every guest. At the same time, we are also organizing service English training for front line...More
Decoration in the room is so simple and old,
Air-con just cold but can not adjust to colder,
Breakfast variety is very simple,
Most of waiters can not speak/understand English.
Stream room and Sauna and shower room are not that cleanMore
Response from Grace T, General Manager at Hainan Junhua Haiyi HotelResponded 23 April 2012
Dear Mr. Achiki,
Thank you for choosing to stay at Meritus Mandarin Haikou during your recent visit to Hainan and thank you very much for your constructive comments.
Each one of them has been conveyed to related department head to further improve our service quality....More
Good hotel rooms are large, big bed, and clean. Internet is only available wired, no WIFI in the rooms. WIFI is anyway present in the lobby and ground floor restaurant. I had dinner one night there and it was buffet style, I found it rather...More
US$75 - US$96 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#29 Luxury Hotel in Haikou
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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