the place looks fine, just bad maintenance, some of the pools are abandoned. The hardware is okay, the service is the terrible part. When the roof have water leakage problem, it took them a long time to fix it. By fixing, they just pull the pile and drain the water, they made…
Stayed in a Garden view Villa it was so comfortable I didnt want to come home. A big thank you to Marry Q (house keeping) she was absolutely amazing. It was a delight to open the door each morning to see her friendly smile, couldn't do enough for me. Also want to mention the…
Stayed at the Conrad as I am a gold Hilton member and I have to say this would have to be one of my worst Hilton experiences. At the start check in was so so slow and the fact that the staff member could speak very little English did not help. Nothing was able to be explained…
Our first vacation to Hainan Sanya, the hotel is superb. Nice amenities, room is big and clean, my son love the bath tub and private pool. The beach is also nice and hotel staffs are helpful. The hotel is better Big that you need buggy to bring you around. Nice 👍🏻
Ideally located with a beautiful beach and professional courteous staff. Beautiful comfortable villas and great breakfast. Also within close proximity to the Duty Free Mall and guests of Conrad enjoy an extra 5% discount off designer brands such as Gucci, Prada, etc.
"the kids activity location in next hotel ( same owner) not in the same hotel and villa with ocean view is near than the beach"
"The garden pool villas are best, good value and very private."
"The bungalows were a knock out!"
"The room is very very out of repair including wall, pool, bed .etc. The lobby seems is ok."