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Conrad Sanya Haitang Bay

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#26 of 1,326 Hotels in Sanya
Certificate of Excellence
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Conrad Sanya Haitang Bay
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231 Reviews from our TripAdvisor Community

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Showing 97: English reviews
London, United Kingdom
Reviewed 3 June 2014

I stayed at the Conrad in Sanya bay for 3 nights in May this year with my partner and sister. We had a fantastic time. The hotel and full complex is beautiful. The rooms are spacious and spotlessly clean. The staff are extremely polite, professional and attentive especially the concierge, Seven and waitress from Breakfast, Christine. On the first night...

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Thank KaraH87
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Kara, Thank you very much for taking the time to share your experience on your recent stay with us. It is was a pleasure meeting you in the resort. We are happy to learn that you enjoyed your stay so much, this is what motivates us all at Conrad to excel. I will share your kind words with my...

Singapore, Singapore
Reviewed 2 June 2014

The initial impression was that the hotel is very majestic. The WOW feeling was later destroyed by the substandard service provided. Quite a few things had happened over my 3D2N stay and was quite sure that I would not be staying here again. However, Front Office Manager, Patricia, had done quite a lot to improve my stay - thank you...

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Thank weeee29
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking time to share your experiences regarding your stay with us. We are sorry for the inconvenience that you encountered in our resort. Your valuable feedbacks will certainly assist us in improving on the areas that you felt there is a space to grow. Our team is committed to your complete satisfaction...

Shenzhen, China
Reviewed 26 May 2014

Just got back from a fantastic weekend at Conrad Sanya Haitang Bay. Superb service,excellent attention to details ,great atmosphere… we had a sea view villa . The pool was great, the room was perfect, modern and classic. Thanks so much for the stuff of Mediterranea Restaurant that we had such a romantic dinner…and the beaches,the sea,the smells,the color…all of these...

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1Thank GGAndrea
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Andrea, Thank you very much for taking time to share your experiences on your recent stay with us. It is was a pleasure meeting you and your husband in the resort. We highly appreciate your nice comments on our hotel facilities. The restaurant you mentioned is Senses which offers delicate Mediterranean cuisine. We offer 4 types of Paellas, for...

Hong Kong, China
Reviewed 23 May 2014

The Conrad Haitang Bay is located about 30-40 minute away from the airport. As soon as you come close to the hotel you can see the area being much newer than some other parts of the island with only resorts nearby. This could be good and bad as there are any other local shops or restaurants other than the ones...

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Helpful?
Thank Edmund H
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for staying and sharing your experience with us! I am delightful to know that you were satisfied with your stay. We aim to deliver Conrad service of highest quality and make guests feel “the luxury of being yourself”. The restaurant mentioned underneath the Chinese Zodiac is called Senses which offers delicate Mediterranean cuisine....

Shanghai, China
Reviewed 3 May 2014 via mobile

I'm HHonnors Diamond. This property has great installations, great pool villa. Service is naive and amateur, with a few staff exceptions. We got insects in juices and food in 2 occasions: when ordering room service and going to Pacific Restaurant. Problem is that you need to "follow up" on everything you want right, which is not supposed to be needed...

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Thank Matteucci-Family
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Mr. & Mrs. Matteucci, Thank you very much for taking the time to share your experience regarding your recent stay with us. We are sorry to learn the disappointing experience that you encountered in at our F&B outlets. Please know that we have rectified this and can ensure this will not be a repeatable situation. We hope you will...

Chicago, Illinois
Reviewed 30 March 2014

Let me start by saying how stunning the hotel and the grounds are...definitely one of the best we have been to, especially in China. The hotel staff was also great and although there were some downsides of traveling off-peak, hotel service was definitely not one of them. Before arriving, the staff was very responsive and upgraded us which was great....

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Thank Shelliu
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Shelliu, Thank you very much for taking the time to share your experience regarding your recent stay with us. We are so pleased to learn that you had a great getaway at Conrad Sanya Haitang Bay and neighboring DoubleTree Resort, which is also managed by our team and you left us a good comment days ago. At the meantime,...

Toronto, Canada
Reviewed 30 March 2014

Booked a beachfront villa for 700US including the usual '++' (which should be included in the first price because it is such a high increase). The villa was not on the beachfront, because there is no beachfront. And, the interior is in poor condition for the price. On the positive, the staff was very friendly and helped us leave without...

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2Thank norbertghz
嘉兴, China
Reviewed 28 March 2014

very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful hotel,very beautiful...

Review collected in partnership with Conrad Hotels & Resorts
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Thank Wei L
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review
Google Translation

非常感谢您选择入住三亚海棠湾康莱德酒店,...

Mount Pleasant, South Carolina
Reviewed 10 March 2014

We stayed in Conrad Sanya for 2 nights as part of our anniversary trip to Sanya, and this hotel is probably the best 5-star hotel in Sanya. Although we have high expectation due to the excellent review of this hotel, we were still very impressed and would say our high expecation was exceeded. When we first arrived at the hotel,...

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1Thank GregCharleston
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear GregCharleston, Thank you so much for staying with us for your anniversary and sharing your experience of stay with us! I am so delightful to know that our service was beyond your expectation. We aim to deliver Conrad service of highest quality and make guests feel “the luxury of being yourself”. La Chine is really an ideal restaurant with...

Sydney, Australia
Reviewed 16 January 2014

I am Impressed with this hotel. It is arguably the best resort hotel among plenty I have lived in because: 1) Minor conflicts between management and seasoned hotel patrons with loyalty cards often arise with - free internet not provided - complimentary upgrade not given - breakfast not included - partner didn't get to stay for free - extended check...

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1Thank Raymondteh
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest Thank you very much for taking time to share your experience on your recent stay with us! It’s delighted to read that you had a wonderful stay with us. All facilities and services provided at this Conrad hotel is to make all our guests feel the atmosphere of “the luxury of being yourself“. I will definitely share...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Conrad Sanya Haitang Bay

Address: Haitang Road, Haitang Bay Resort, Sanya 572000, China
Region: China > Hainan > Sanya > Haitang Bay
Price Range: $237 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Sanya Haitang Bay 5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Conrad Sanya Haitang Bay Hotel Sanya
Hotel Style:
#2 Family Hotel in Sanya
#12 Romantic Hotel in Sanya
#23 Spa Hotel in Sanya
#25 Luxury Hotel in Sanya
#55 Best Value Hotel in Sanya
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Questions & Answers

Questions? Get answers from Conrad Sanya Haitang Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the kids activity location in next hotel ( same owner) not in the same hotel and villa with ocean view is near than the beach”
 of 5 bubbles Andraws, 8 Sep 2016 | Read review
“The garden pool villas are best, good value and very private.”
 of 5 bubbles CBHK88, 7 Aug 2016 | Read review
“The bungalows were a knock out!”
 of 5 bubbles Mac-Mann1, 27 Jun 2016 | Read review
“The room is very very out of repair including wall, pool, bed .etc. The lobby seems is ok.”
 of 5 bubbles 394yut, 8 Sep 2015 | Read review
“We were offered a paid upgrade upon booking and took advantage, the private villa was unreal, exceeding our expectations.”
 of 5 bubbles CarlF779, 22 Oct 2014 | Read review
5 of 5