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Renaissance Sanya Resort & Spa

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Traveller (1062)
Room & Suite (251)
Pool & Beach (127)
Overview
  • Excellent60%
  • Very good27%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“star fish market”(19 reviews)
“star anise”(16 reviews)
“bowling alley”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from Renaissance Sanya Resort & Spa
Special Offer: Member Rates
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Contact Info
Name/address in local language
Offers from Renaissance Sanya Resort & Spa
Special Offer: Member Rates
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (620)
There are newer reviews for Renaissance Sanya Resort & Spa
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Traveller rating
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96
39
14
10
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161
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All reviewsstar fish marketstar anisebowling alleykids clubhaitang baystarfish marketprivate beachred star restaurantbreakfast buffetchinese restaurantseafoodnational holidaysgrand oceanlagoon poolpresidential suitethe general managerwide selection
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11 - 15 of 320 reviews
Reviewed 3 August 2017

We stayed at the villa and it was perfect. I have never been so relaxed in my life. Thank you for a great stay. The jungle, private pool and beach was soo perfect. The villas, the staff and the tranquility is all I could expect....More

Thank Bin S
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 4 August 2017

Dear Mr. Bin S We appreciate the time you have taken to share your experience on Tripadvisor. We are happy to hear that you enjoyed staying here and will share your complement with our ambassadors and this will certainly encourage to do even better next...More

Reviewed 31 July 2017

staff are very friendly ,and room has very good view. My children likes Kid's club.They played there for whole morning. The wave was so strong,so we couldn't get in the sea. My family loves here,we will come back soon.More

Thank 532,502,855
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 2 August 2017

Dear Mr. 532502855 We appreciate your generous feedback and thank you for taking the time to share your experience on tripadvisor. Our sincere apology if there were areas, which we did not exceed your expectations. We will certainly work to improve those concerns. Please feel...More

Reviewed 26 July 2017 via mobile

We (2 adults, 2 children; 15 and 9 y o) stayed for 15 days and had a wonderful stay. We left full of bliss and so relaxed, but sad to leave this tremendous resort. The staff w Andre Nurman leading was attentive and amazing! 5...More

1  Thank sjgrn
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 27 July 2017

Dear Ms. sjgm Thank you taking the time to share your experience staying at the resort. We are glad that we were able to make your stay a memorable one. We know that we still have many improvements to become better and we apologize if...More

Reviewed 23 July 2017

In such a soft and warm season, please accept my sincere blessing and deep concern for you. I would like to convey in this letter my heartfelt thanks to you for the great experience in Renaissance sanya resort I plan to have my holiday weekend...More

Thank zhangzhaoneron
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 28 July 2017

Dear Mr. zhangzhaoneron We are glad that you enjoyed the holiday with your mother. We appreciate the time you have taken to share your experience on tripadvisor. We will certainly pass your commendation on Miki, which Im sure she'll be delighted to hear. Please feel...More

Reviewed 22 July 2017 via mobile

Spent 3 relaxing nights here. Staff are very friendly and accommodating. The beach is good and so are the pools. We had a large room with the sea view on the 7th floor. There isn't much within walking distance, apart from a small grocery shop...More

Thank Dennis V
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 22 July 2017

Dear Mr. Dennis V We appreciate the time you have taken to share with us your experience staying at the resort. Thank you for the feedback on our ambassadors, which I certainly would share with the team. Our apology if we fell short on some...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Details
Price range
US$83 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#9 Top resorts Hotel in Sanya
#21 Spa Hotel in Sanya
#22 On the Beach Hotel in Sanya
#23 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#9 Top resorts Hotel in Sanya
#21 Spa Hotel in Sanya
#22 On the Beach Hotel in Sanya
#23 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1062)
Room & Suite (251)
Pool & Beach (127)
Dining (52)
Family and Play Areas (12)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Nelson G
29 July 2017|
AnswerShow all 2 answers
Response from RenaissanceSanya | Property representative |
Dear Mr. Nelson G Thank you for the inquiry. The package is for the Grandparents+Parents+kids and it comes with 2 rooms already. Otherwise it would be very crowded even in our spacious room. You may like to book directly... More
0
Votes
Emelie CY C
Hi there. I was booked 2 bookings through online travel agent -Expedia under name Ms. Cheung Ching Yi & Ms. Chan Hau Yee for 3 days 2 nights. Could you remark that we would like to request **connecting room** on non smoking floor with higher floor and nice view. Base on our booking we did not included the Breakfast and internet access. May I know any promotion upgrade to nice room such as executive floor or others? Cause we would like to include both with nice price if possible. This is our first time travel to Sanya therefore we don't have any ideas and plans, hope you can provide more information us I do appreciate it. By the way, how long does it takes from airport to hotel ? Any transportation suggestion? If I take a taxi how far and how much for that? Since I search on website shown hotel do have shuttle bus is it free or pay extra charges? Also when I go to downtown by hotel shuttle is there any charges? If lovely that send me the timetable of bus schedule.
3 June 2017|
Answer
Response from RenaissanceSanya | Property representative |
Dear Ms. Emelie CY Our apology that for some reason, your inquiry did not reach us in time. I understood that we did not exceed your expectation. we have sent a private message to you and look forward to hear from you... More
0
Votes
Room Tips
"best view and quiet floor"
Read review
"best views"
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"Rooms higher up will have a much better view"
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"Higher floors, better views!"
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