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Renaissance Sanya Resort & Spa

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#11 of 1,328 Hotels in Sanya
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Renaissance Sanya Resort & Spa
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557 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Sanya Resort & Spa
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Showing 300: English reviews
Hong Kong, China
Reviewed 28 August 2014 via mobile

We were there in a group.The hotel is a bit far from city center but with good view, the tropical scenery, garden, big swimming pool and beach, just fit for holidays with the nature and peacefulness. Room is normal but bigger than expected and with balcony. What is really disappointed is the reception and also the breakfast queue, that is...

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Helpful?
Thank Gracetyf
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay with Renaissance Sanya Resort & Spa and leaving us valuable comments. Your review is highly appreciated and we've shared it with the management team. Thank you for your understanding that we were running high occupancy in August, and for your patience while waiting for checkin. We will issue drink vouchers for guests...

Hong Kong, China
Reviewed 22 August 2014

Was expecting much better from this hotel, but after one night I'm compelled to write a review on how poor it has been. And we're stuck here for another 2 nights... Here are the problems: 1. Airport pickup never arrived. We received a phone call the day before we were due to arrive confirming a car would be there to...

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3Thank Michael T
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Michael, Thank you for choosing Renaissance Sanya Resort & Spa and leaving valuable comments. We take your review very seriously and we appologize for all the inconvenience caused, Meanwhile, we've addressed all the problems to the related department. We're sorry for the misunderstanding that caused by reservations when taking bookings of your transportation, so that the driver didn't...

Oberhaching, Germany
Reviewed 22 August 2014

Professional, but also worm friendly and charming service by all staff members. Serious interest shown by top management to learn about the experience of hotel guests. Very impressive entrance hall. With spectacular views of the pool area (more than 3000qm the largest pool in Asia)

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Thank Benedikt P
Hong Kong
Reviewed 7 August 2014

Previous visits to sanya I stayed in Halong bay (Sheraton and Hilton), this time I opt for a further east haitang bay renaissance, because it is newer, more remote , more private and supposed to have the largest 107,000 sq ft lagoon pool in Asia. First day we play wave crashing in the beach and almost drown like the previous...

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1Thank keithHongKong
Singapore
Reviewed 31 July 2014

Back at Haitang Sanya for the 3rd time, I decided to choose one of the hotels that I had stayed before which is Renaissance. Mainly because of their recreational facilities and promotional room rates offered this time round. This time of the year is typhoon season, so it will be a good idea to have some indoor activities if it...

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1Thank michiruo
Shanghai, China
Reviewed 21 July 2014

We were happy to be visiting Sanya again, but this time chose a newer hotel situated in a different bay. After "doing our homework" on the hotel's location - it seemed the prefect place for 5 days of R&R! We were not disappointed! Great daytime flight from Shanghai, met at Phoenix International Airport by the hotel transport, (pre-arranged Buick van),...

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Thank L12_BOT
Hong Kong, China
Reviewed 13 July 2014

About a 45 minute drive from the airport (around RMB 170-200, agree a price before getting in the taxi - they will definitely try to rip you off otherwise - the hotel doesn't offer airport transfer from the airport (only from hotel to airport) and the shuttle service only goes twice a day) quite isolated from the more popular areas...

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1Thank Chloe L
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Ms. Chloe, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us valuable comments. Your review and suggestions are taken serious attention by hotel management team. We're now offering special package including transportation service and guests can book airport pickup in advance.Meanwhile, we will enhance the guest room check and ensure every guest an enjoyable stay. We...

Hong Kong, China
Reviewed 3 July 2014

My friends and I stayed here for three nights. It was our graduation trip, planned to escape from the city crowds and have a relaxing holiday. It was so fortunate to meet everyone here. All the staffs are very friendly, helpful and nice. We felt being warm welcomed in these days. Everyone was able to converse in English. The room...

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1Thank Maggie L
Kunming, China
Reviewed 2 July 2014

When I first heard the name, "Renaissance Hotel", I was not expecting much as it was my first time staying here and being in Sanya, Hainan. However, when I arrived, I was taken very much by surprise. The hotel featured great, green landscapes, the beach (but do be aware of the currents and jellyfish) and probably the most well-known attraction-...

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Thank Rad F
Hong Kong, China
Reviewed 27 June 2014

Overall speaking, I have a very good experience during the stay in this hotel. The staff, including front desk, restaurant staff, bell boy, are very friendly. The site is very large with an excellent swimming pool and bench. The R-cade is also a good place to spend a half day there. However, the water pressure of the shower in the...

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Thank deniskan

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Discover Renaissance Sanya Resort & Spa, a Marriott lifestyle brand. Explore the spectacular tropical landscaping and pristine beaches with incredible sunsets. Relax and rejuvenate at our exquisite resort & spa located at Haitang Bay on the South China Sea, where Guest rooms offer a choice of breathtaking ocean or equally stunning mountain views. Enjoy the various culinary delights within the resort. Red Star offers international cuisine and evening seafood & BBQ Buffet, where during the winter, the hot pot selection is also available. Star Anise offers Cantonese cuisine complimented by selection of cuisines from various parts of China. While Starfish Market presents Grill & BBQ selection during the weekend & public holidays. For those seeking a venue to chill out before & after dinner. Visit the Lounge at the Lobby with Live music daily from 2130 (Except Sunday) or share your musical talent at R-Place, our sports bar with Karaoke rooms. To rejuvenate your body and spirit, visit our Quan Spa featuring massages and treatments. Other amenities include the fitness centre, kids' pool with slide, R-kids' club with many recreational activities including bowling alleys. Not forgetting our huge swimming pools, where you can always find a quiet spot to relax. Our event facilities feature an exquisite grand ballroom that accommodates 900+ dinner guests and the lawn for 300+ dinner guests. Renaissance Sanya Resort & Spa has the advantage of accessible beach to swim in Haitang Bay. It is only 15 minutes drive to the World's largest duty free mall at the bay by our complimentary shuttle bus and 45 minutes drive directly to the airport, MARRIOTT REWARDS MEMBERS get extensive discounts & benefits in the restaurants & bars, recreation and spa. All members can enjoy happy hour drinks at the Lounge, R-Place and selected meal periods. ... more   less 

Additional Information about Renaissance Sanya Resort & Spa

Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: $108 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Renaissance Sanya Resort And Spa
Renaissance Sanya Hotel Sanya
Hotel Style:
#4 Top resorts Hotel in Sanya
#5 Family Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#9 Best Value Hotel in Sanya
#10 Spa Hotel in Sanya
#11 On the Beach Hotel in Sanya
#11 Luxury Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sanya Resort & Spa staff and other travellers.
20 questions
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Singapore, Singapore
9 months ago

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Questions? Get answers from Renaissance Sanya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, better views!”
ndearman10, 19 Mar 2017 | Read review
“Choose room nearer to lobby. A bit of walking distance to the last lobby.”
  • Pool Area
  • View from room at tower 4
  • 2 single bed room
  • Damage chair in the room
  • Rooms at opposite tower
Richielong, 7 Jan 2017 | Read review
“Ask for a room on the top floor - amazing sea view!”
DavidIppersiel, 24 Nov 2016 | Read review
“Opt for Seaview Room Block C & D is the best view . Pay the difference it is worth it!”
  • magnificent sea view
selinat2016, 2 Nov 2016 | Read review
“Corner rooms are the biggest ones.”
francisduboisd, 12 Oct 2016 | Read review
5 of 5