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Sheraton Sanya Haitang Bay Resort

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Traveller (238)
Room & Suite (58)
Pool & Beach (38)
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Overview
  • Excellent42%
  • Very good32%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“haitang bay”(10 reviews)
“huge lobby”(2 reviews)
Name/address in local language
AMENITIES
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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Traveller rating
20
26
9
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3
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20
26
9
8
3
Show reviews that mention
All reviewshaitang baynoodle restauranthuge lobbyswimming poolour entire stayhotel staffduty free mallfresh fruitspacious roomchinese foodbeautiful resortnoodleskids clubprivate beachtaxifloatiesenglish
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1 - 5 of 66 reviews
Reviewed 2 weeks ago via mobile

I have stayed in Sheraton on May.I am so happy with the service provided by front office staff they talk in English but I think for other staff there is language problem. The Room on 7th floor near beach side is so amazing with beautiful...More

Thank Kapil D
Response from SSHTB, Public Relations Manager at Sheraton Sanya Haitang Bay ResortResponded 2 weeks ago

Dear Guest, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and we do hope we extended the unique Sheraton service...More

Reviewed 2 weeks ago via mobile

After this trip i know i will definitely stay here again the next time. The transportation is very convenient, the environment is very clean, the internal facilities are good, mainly the attitude of the waiter is very humble. In particular, the room attendant knowing that...More

Thank Pranaya S
Response from SSHTB, Public Relations Manager at Sheraton Sanya Haitang Bay ResortResponded 2 weeks ago

Dear Guest, Greeting from Sheraton Sanya Haitang Bay Resort. It was a great pleasure to hear your experiences in the hotel regarding the services and how they met and may have exceeded your expectations. It is always wonderful to hear praise such as yours, as...More

Reviewed April 30, 2018

I had a wonderful time at this hotel. The staff were mostly helpful and although most had trouble with English, the English-speaking staff was always available to help us with whatever we needed. The room was beautiful and the balcony was a wonderful place to...More

Thank Nikki S
Response from SSHTB, Manager at Sheraton Sanya Haitang Bay ResortResponded May 1, 2018

Dear Guest, Greetings from the Sheraton Sanya Haitang Bay Resort! I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. It was a great pleasure to hear your experiences...More

Reviewed November 20, 2017

When I stay in this hotel, I really really impressed and received warm greetings from hotel! first of all, hotel's facility is very good also very kindness people. i really appreciate to all staffs! but most of staffs were speak english skill is not too...More

Thank baker4455
Response from SSHTB, Manager at Sheraton Sanya Haitang Bay ResortResponded November 21, 2017

Dear Guest, Thank you for taking the time sharing your feed back on booking.com. I am glad you choose to stay with us for your visit to Sanya. Truly I appreciate your positive feedback and I will be sure to share them with the team....More

Reviewed October 10, 2017

We stayed here for two nights at the end of September. The resort is beautiful. Grand lobby, spacious room, beautiful beach, etc. I definitely would give the facility a 5-star rating, however, its service quality definitely requires improvement. Here I name a few: 1) We...More

Thank SugarES
Response from Christina L, Manager at Sheraton Sanya Haitang Bay ResortResponded October 10, 2017

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience with regard to checking-in and money exchange process, room material and recreation service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$92 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 On the Beach Hotel in Sanya
#60 Luxury Hotel in Sanya
#95 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 On the Beach Hotel in Sanya
#60 Luxury Hotel in Sanya
#95 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (238)
Room & Suite (58)
Pool & Beach (38)
Dining (21)
Business Centre & Event Rooms (1)
Questions & Answers
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Renee J
June 12, 2017|
Answer
Response from taszz | Reviewed this property |
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Room Tips
"We stayed on the fourth floor with a garden view room. It was nice and I have no complaints."
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"Just go to other 5 stars in the area"
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"Its a BIG hotel, make sure you in the middle"
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"Better to have seaview room."
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