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Wanda Vista Resort Sanya

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#43 of 1,287 Hotels in Sanya
Certificate of Excellence
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Wanda Vista Resort Sanya
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118 Reviews from our TripAdvisor Community

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Showing 49: English reviews
my city
Reviewed 22 August 2016

We booked our stay Kempinski, one or two months later we were informed about owner and name change to Wanda Vista. We thought - ok, just other owner, it should be still the same standard of Kempinski five star house anyway. But we were disappointed. Unfortunately this hotel is in a bad shape, some of the buildings are completely abandoned...

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Helpful?
2Thank Sergio A
Tehran
Reviewed 28 March 2016 via mobile

It was the great experince for me . The weather at hear is so good and a little bit moisty and this hotel was very good it give you a very good servise but it's too expensive and they get a high rate of diposite and and the other bad thing is that the staff can't speak english. A3.

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Helpful?
Thank Amorali A
DanielBao, Public Relations Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you very much for your delightful comment on your recent experience with us, which we much appreciated. Thanks for your suggestion and we will have more English training for hotel staff. I hope to have the pleasure to welcoming you soon again to a NEW Wanda Vista Resort Sanya.

Reviewed 25 December 2015 via mobile

Catering to and pleasing both East and West is a difficult undertaking and the Kempinski is doing a pretty good job. The hotel itself is quite gorgeous, sprawling and very busy. Our check in was delayed because the room was not yet ready but we were prepared and headed to the beach. If you are arriving prior to 2:00 or...

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Helpful?
1Thank Chris B
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you very much for your positive feedback on your recent stay at the Kempinski Hotel Haitang bay Sanya, and I am pleased that you enjoyed your stay with us. I do apologize that you did not receive any towels at the beach, as we do have a small reception handing out fresh and taking back used towels....

Kuala Lumpur, Malaysia
Reviewed 18 December 2015 via mobile

In general check in process was good. The rooms were clean on day to day basis but however the amenities was not replenished. Breakfast service seems to be below the par and also too many variety but no quality. Every time I need to ask for coffee, upon serving coffee you need to request for tea spoon.

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Helpful?
Thank Nantha81
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you for your comment on TripAdvisor and I am pleased tom read that you in general were satisfied with us during your recent stay. I have highlighted the comment on the attentiveness during breakfast service and on the replenishing of guest room amenities with both departments to improve this situation. My team and I look forward to...

Dublin
Reviewed 18 November 2015

Distances within this hotel are huge and totally unsuitable for guests with any level of disability. Despite pre-booking a wheelchair, our room in building 3 was over 250m from the reception with meeting rooms in building 2 at least another 120m. All this is in the open air with 90%+ humidity, temperature in the 30s, lots of bridges over canals...

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Helpful?
Thank robertopw
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Further to your comment on TripAdvisor, I would like to apologize that you encountered many difficulties moving around within our resort during the recent international sporting congress held at our resort. Kempinski Hotel Haitang Bay Sanya has been designed making use of the vast available space, definitely a beauty and luxury in our days which many grand resorts...

Reviewed 14 November 2015 via mobile

Restaurant's price rather expensive and service very slow. Internet connection is poor unless you pay for the premium connection. Very good breakfast with a great choice that suits. Most of the waiters do not speak any English at all. Room service is good.

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Helpful?
Thank Andres P
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, In reference to your comment on Tripadvisor, I am glad to learn that you overall enjoyed your stay with us and highlighted the variety of our breakfast buffet. The pricing in our restaurants is in comparison to many of our competitors in a middle level and considering that we only use freshest or imported produce, I don’t feel...

Brisbane, Australia
Reviewed 12 November 2015

I have never written a negative report about a hotel before. Though the service at Kempinski Hotel Haitang Bay Sanya has prompted me to write such a review. The price of the food and drinks were outlandishly high. Maybe it could be offset if the service was good, but it wasn't. When the food at the pool bar arrived it...

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Thank David B
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, In reference to your comment on TripAdvisor I would like to apologize for the fact that we were not able to deliver our usual high standard of food and drink service during your stay with the sporting congress event held at our hotel. Apart from the indoor ADD , we set up especially for this large event an...

Santa Cruz, CA
Reviewed 11 November 2015

We stayed at the Kempinski for six night associated with a world sports annual meeting in November, 2015. The resort is really large with six hotel buildings and some "villas" nearer the ocean. Like many places on the Haitang Bay side, the property is somewhat narrow and stretches back to the access road. Generally, the grounds are clean and the...

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Thank Chuck, Santa Cruz
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you for your detailed comments on TripAdvisor in regards to your very recent stay at our property, which I appreciated. We are offering regular English training sessions, and even though we have a very good attendance, it takes time to teach them all, considering we have 480 staff members. But we do our utmost to improve the...

Shanghai, China
Reviewed 6 November 2015

I am usually the one that makes fun of people who takes photos of their food and post it on social media. But I have to cave just this one time because the world needs to know how delicious EXPLODING FRIED RICE is. That’s right! This dish is called explosive fried rice! I chuckled a bit when our waitress announced...

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Thank Girl E
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you very much for your delightful and mouthwatering comment on your recent dining experience in Yuen Court Chinese Restaurant, which I much appreciated. It is truly a great dish, and my team and I are happy that you and your partner enjoyed it. I hope to have the pleasure to welcoming you soon again to Kempinski Hotel...

Singapore, Singapore
Reviewed 3 November 2015

the hotel is located at Haitan Bay, a newly developed beach area in Sanya. The hotel its a few blocks tuscan style architecture with two antique chinese buildings inside, according to their staff, the antique buildings were shifted to here from Suzhou. The lobby was spectacular with a master piece on celling which made of real gold, jade and phoebe...

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Helpful?
Thank Dylan T
RudigerHollweg, General Manager at Wanda Vista Resort Sanya, responded to this review

Dear Guest, Thank you for your very positive comment on your recent family stay experience, which is much appreciated. My team and I are extremely pleased that you and your family had a good time here and enjoyed our facilities and services. We look forward to welcoming you again to Kempinski Hotel Haitang Bay Sanya in the near future. With...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located on the National Coast - Haiwtang Bay, Sanya, which is a continuous 20 km expanse of white sand on Hainan Island, Wanda Vista Resort Sanya is directly opposite Wuzhizhou Island, a diver's paradise, and adjacent to the upcoming Sanya Finance Forum Convention Center project by Poly Group. The resort is only a 25-minute drive from Sanya Phoenix International Airport and a 12-minute drive from the Sanya Duty Free Store. ... more   less 

Additional Information about Wanda Vista Resort Sanya

Address: No.2 Haitang North Road, Haitang Bay, Sanya 572013, China
Region: China > Hainan > Sanya > Haitang Bay
Price Range: $141 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Wanda Vista Resort Sanya 5*
Number of rooms: 399
Reservation Options:
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Hotel Style:
#30 Best Value Hotel in Sanya
#31 Spa Hotel in Sanya
#35 On the Beach Hotel in Sanya
#41 Luxury Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Wanda Vista Resort Sanya staff and other travellers.
1 question
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Questions? Get answers from Wanda Vista Resort Sanya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on how many km a day you want to walk in sweltering conditions.”
 of 5 bubbles robertopw, 18 Nov 2015 | Read review
“The wifi was very slow when the rooms were further away from the lifts”
 of 5 bubbles 390DavidB390, 12 Nov 2015 | Read review
“Rooms should face towards the pool; not away from the property.”
 of 5 bubbles Chuck, Santa Cruz, 11 Nov 2015 | Read review
“Try to get one with garden view, there is outdoor jacuzzi but our faced the public...”
 of 5 bubbles girle2014, 6 Nov 2015 | Read review
“Building 6 is far from the lobby and restaurants but near the pool, beach and spa”
 of 5 bubbles Doarehtno, 30 May 2015 | Read review
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