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Sheraton Sanya Resort

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#19 of 1,308 Hotels in Sanya
Certificate of Excellence
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Sheraton Sanya Resort
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1,837 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Reviewed yesterday NEWvia mobile

One of the best hotels in the area. Although it needs renovation, it's still great. The rooms are spacious with nice views, many types of swimming pools in an amazing garden, the best beach bar in the whole area, huge open lobby with the view and live music. They also organize diners on the sand by the sea, which is...

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Helpful?
Thank Katerina S
La rochelle
Reviewed 6 days ago NEW

It is my 3rd stay in the Sheraton Yalong Bay. Year after year the topical gardens are more and more fantastic and well maintained. Definitely the best in the area as I can know. The breakfast is awesome. But it is urgent to renew the furniture in the bed room which is oldish and even trash. Noting worth a Sheraton!

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Helpful?
Thank Desvergnes
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thanks for your constant trust to Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our garden and our breakfast! and also glad to hear that you thought this stay is worthwhile! At the same time, please rest assured that we have shared your concerns about the furniture in bed...

Shanghai Region, China
Reviewed 4 December 2016 via mobile

For more than ten years, the Sheraton Sanya has been one of my choices at Yalong Bay in the South of Hainan Island. First, because it truly recognises my SPG status (thank you for the upgrade to oceanview suite), second because of its amazing beach and pools and third because of its location opposite of the golf course right next...

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Helpful?
Thank DrGRO
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guests, Thank you for choosing Sheraton Sanya Resort again and taking your time to provide this review. We are glad to hear your compliments to our beach, pools, and the location as well. Meanwhile, please rest assured that we have shared your concerns about the service quality and staff’s communication in English with related department. At the same time,...

Detroit, Michigan
Reviewed 10 November 2016

This is a fairly new hotel. These are a few pros for this hotel: 1. Grand lobby with good sea view. 2. Live music at the lobby at night. 3. Special breakfast room for Gold members. The food served is the same as main breakfast room. But you have more personal service. 4. The room is new with modern bathroom...

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Helpful?
Thank 08180326
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to the room and the pools of our resort, and also glad to hear that you liked our landscape and the band in Lobby Bar, which give us great encouragement. Our SPG Members, as you said, could enjoy...

Singapore, Singapore
Reviewed 4 November 2016

Great SPG Platinum recognition. Was greeted and found my way to check in. Room was not ready and the only blemish of the stay was I was not contacted when my room was (Despite leaving 2 modes of contact - wechat and mobile number). Had to come back to check if room was ready on my own. The great thing...

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Helpful?
Thank BrassBryan
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and taking your time to provide such detailed review. We value each review we received especially detailed ones like yours, they help us improve and understand the needs of our guests. We are inspired by your compliments to our service and location, and also glad to hear that you liked the...

Reviewed 3 October 2016 via mobile

Of course the price is not cheap but you get a lot of. One of the best locations at Sanya with a beautiful beach. Even the hotel was booked out there have been enough sun loungers. The. Each bar is amazing, one of the best, i would say best i have been. Perfect view across the beach.

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Helpful?
Thank Martin H
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are so inspired by your great compliments and recognition to our Resort, which give us great encouragement. We will share this with our staff and we believe this would help us improve our service to a higher standard. Sheraton Sanya Resort has beautiful...

Western Australia, Australia
Reviewed 28 September 2016

we stayed 3 nights in Sanya, after stayed for 2 nights the hotel have problem in water supply at 5:00am, we called the guest reationship department, and the manager arranged a meeting with us and promised us the water supply will be back soon and upgrade our room. the hotel location is good, rooms are big in size but it...

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Helpful?
Thank EDNG333
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We thank you for your compliments to our Guest Service Manager, which is definitely an encouragement to us and we have shared your comments to our staff. Sheraton Sanya Resort is very beautiful with great sea view and beach, and is a perfect place...

Hong Kong, China
Reviewed 18 September 2016 via mobile

Stayed over a long weekend in September 2016. Easy to get to from the airport (40 mins). Rooms are spacious, clean and well appointed. Pool is massive, beach is great with plenty of beds and a nice swimming area. Food is OK but not exquisite. Disappointingly the activities like tennis and table tennis are an additional charge.

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Helpful?
Thank LeeACurtis
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. Sheraton Sanya Resort is very beautiful with great sea view and beach. We are glad to hear that you enjoyed our room, pools and the beach. Meanwhile, please rest assured that we have shared your concerns with related department. Thanks again for your compliments...

Reviewed 30 June 2016

great times in Sanya, sweet surf spot in front of the hotel, great food, gym and friendly staff. Suite rooms are excellent and bedding is off the charts. The pool is massive and the lounge area really quiet. A must in Sanya.

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Helpful?
Thank OhNoWayJose
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We are glad to hear that you have enjoyed your stay at our resort, and Your positive compliments to our hotel are an encouragement to us. We treasure every guest’s comment and we believe this would help us to improve our service to a...

Ottawa
Reviewed 22 June 2016

We spent two nights at the Sheraton Sanya. We had a room overlooking the grounds with view of the sea beyond. The grounds are extensive and very well kept, lovely gardens. Unfortunately we weren't able to swim in the sea because of high wind. Swimming pools were great and not crowded. Good breakfast and wonderful staff throughout the resort.

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Helpful?
Thank gripbic45
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We are glad that you have enjoyed your stay here. First of all we would thank you for mentioning our great service and room, our first priority is to make sure our guests have a pleasant experience in our resort. We are also glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast Available
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 

Additional Information about Sheraton Sanya Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: $160 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
Number of rooms: 511
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Travelocity, Expedia and Ctrip TA so you can book your Sheraton Sanya Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sanya Hotel Sanya
Sanya Sheraton
Hotel Style:
#4 Business Hotel in Sanya
#10 Romantic Hotel in Sanya
#11 Top resorts Hotel in Sanya
#16 Spa Hotel in Sanya
#18 On the Beach Hotel in Sanya
#19 Luxury Hotel in Sanya
#41 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sanya Resort staff and other travellers.
4 questions
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Phoenix, Arizona

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Questions? Get answers from Sheraton Sanya Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Order for a laguna view room. You will feel being in a Hollywood adventure movie...”
  • Furniture from cheap 70's second hand shop?
  • Sheraton furniture? There is something wrong....
 of 5 bubbles Desvergnes, 14 Jan 2017 | Read review
“The 2nd floor is actually the lobby floor so ask for at least 4th floor or higher as the trees are pretty tall.”
 of 5 bubbles BrassBryan, 4 Nov 2016 | Read review
“ocean view is a must”
 of 5 bubbles EDNG333, 28 Sep 2016 | Read review
“Rooms with pool view and the Golf course view”
 of 5 bubbles sweeksk, 9 Apr 2016 | Read review
“get a ocean view room for a spectacular view”
 of 5 bubbles TopGun1995, 22 Mar 2016 | Read review
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