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Mandarin Oriental, Sanya

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#2 of 1,308 Hotels in Sanya
Certificate of Excellence
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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847 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Reviewed 4 days ago NEW

Spent 2 nights in the Ocean Front Pavilion with Plunge Pool Room and was very impressed with the layout. I've stayed in several other Ocean Villas in Sanyay before (Conrad and Ritz) but actually liked this much more because of it's easier access to the property while still maintaining reasonable privacy. Also, I've found that I've always used the property...

Thank HandOfGuido
Shanghai, China
Reviewed 3 weeks ago via mobile

We spend there nearly a week as a family with friends. The resort is very nice and perfectly taking care of. Even though fully booked, it was not packed at all. Nice beach and pools. We never left the hotel and enjoyed the great food in the numerous restaurants. We will come back.

Thank missan01
Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Long journey for meetings but lived the atmosphere. The grounds are impeccably maintained and they have done a good job keeping the rooms in tip top shape since my last stay 5 years ago. The resort is not dense and you will need good shoes for getting around. The paths without steps take a bit of figuring out if you...

Thank Charles H
Greater London, United Kingdom
Reviewed 21 November 2016

Fantastic hotel with amazing service. Very relaxed stay as a family. Everyone had a great time. Perfect place if you want to have a few days winding down and chill out. The place was tastefully designed combining comfort and nature. service was immaculate. Easy access to the centre of town. cannot be happier with our choice of stay. Highly recommend!

Review collected in partnership with this hotel
Thank 722liyar
Reviewed 17 November 2016

Chose Oriental Mandarin as my family holiday hotel because of its brand and my previous experience staying in Oriental Mandarin in other cities. Oriental Mandarin in Sanya situated in a sanctuary location facing the beautiful Dadonghai beach. It occupies a wide stretch of land and with nice buildings inside. The staff are very friendly and nice. The swimming pool is...

1Thank JHP1
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear JHP1, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. Whilst I was delighted to learn that you had an enjoyable stay, I have also taken note of your recommendations for improvement. Needless to say, I would welcome the opportunity to restore your confidence and trust in...

Apeldoorn, The Netherlands
Reviewed 15 November 2016

At the end of our trip through China we stayed 5 days in the Mandarin resort. We were afraid that there would be a lot of very noisy and rude Russians, but less then 5% of the guests were Russians. Further 90% Chinese, most couples with one child. It is a well managed hotel and you feel immediately at home....

Thank Jelle H
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Jelle H, Thank you for taking the time to share such a thoughtful and complimentary review following your recent stay at Mandarin Oriental, Sanya which I have shared with the entire team who are delighted you enjoyed such as relaxing and great holiday. We all look forward to welcoming you back to your holiday home in Sanya, whenever your...

Zhongshan, China
Reviewed 14 November 2016

We had our wedding in this hotel on 11th Nov, it’s a memorable date. We had a group of 144 gusts, and everything is just perfect. The food is good as usual. Staffs are well trained; they showed what is called “service”. Obviously, I believed they should have done a lot of preparation before our big date. Each part of...

Thank 154,861,970
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear 154861970, We are delighted to learn you had a memorable wedding at Mandarin Oriental, Sanya and thank you for taking time to share such a charming and complimentary review on TripAdvisor. We all look forward to welcoming you back to your holiday home in Sanya to celebrate your wedding anniversary and please contact me directly to make the reservations,...

Reviewed 12 November 2016 via mobile

We went there for our honeymoon... It was just perfect. The swimming pools are perfect, and you can either choose if you want a more relaxed one, a beach view one, or a regular one where kids can play. Massage services are simply the best in Asia. Boogey trips makes simple journeys as if you were in the middle of...

Thank Ricardo R
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Ricardo R, Thank you for your generous words and thoughtful review, which I have shared with the entire team who are thrilled you enjoyed your recent stay at Mandarin Oriental, Sanya. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay and please do not hesitate to...

Lauchringen, Germany
Reviewed 9 November 2016

Overall, it must be said that this is the (almost) perfect place to unwind, relax and recharge your batteries. The hotel grounds are huge and wonderfully landscaped, the rooms are spacious and provide you with (almost) everything you might need.The pool areas are huge and offer something for everybody, except that no part is deeper than 1.4 m. Gym, tennis...

Thank Horst S
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Horst S, I was delighted to read that you took away fond memories of your relaxing sojourn at Mandarin Oriental, Sanya and have shared your compliments with the entire team. Thank you for your suggestions regarding complimentary Wi-Fi, which is available for all guests who reserve their accommodation using the Mandarin Oriental website; I hope you will take advantage...

Houston, Texas
Reviewed 7 November 2016

We stayed in one of the villas with a private pool, two levels of living areas and two bedrooms. It was a stunning place with lush grounds, beautiful views and a great respite from the big cities of China and even the bustle of Hainan Island. We were warmly received by the management upon arrival and they checked on us...

Thank Diane P
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Diane P, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the warmth and professionalism of our colleagues is particularly noteworthy and will certainly encourage the team to continue to make every effort to ensure each of our guests takes away very special...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Region: China > Hainan > Sanya > Hedong
Price Range: $330 - $1,075 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Hotel Style:
#1 Family Hotel in Sanya
#1 Romantic Hotel in Sanya
#1 Business Hotel in Sanya
#2 Spa Hotel in Sanya
#2 Luxury Hotel in Sanya
#2 On the Beach Hotel in Sanya
#43 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Sanya staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view it is worth it. ”
 of 5 bubbles 722liyar, 21 Nov 2016 | Read review
“Go for the villas with private plunge pool.”
  • Private plunge pool of villa
  • Plenty of room in the villa
  • Lush and spacious bath
 of 5 bubbles DianeP64, 7 Nov 2016 | Read review
“ask for sea view room”
 of 5 bubbles 286vivianl, 26 Sep 2016 | Read review
“Villa 10 offers lots of privacy and is just gorgeous, outdoor shower a plus!”
 of 5 bubbles amazingtripsasia, 12 Sep 2016 | Read review
“Rooms close to the beach.”
 of 5 bubbles SHCHJe, 20 Jul 2016 | Read review
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