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2018-01-28 2018-01-29
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    Shangri-La Hotel Harbin

    No.555 Youyi Road, Daoli District, Harbin 150018, China
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    2018-01-28 2018-01-29
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    US$249
    US$209
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    Traveller (219)
    Room & Suite (35)
    Dining (22)
    Overview
    • Excellent41%
    • Very good45%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “ice palace” (27 reviews)
    “horizon club” (15 reviews)
    “the river” (42 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (894)
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    1 - 5 of 273 reviews

    Reviewed 2 days ago via mobile

    Shangrila Harbin is highly recommended based on it's location, special dishes for the Ice and Snow Festival and very good staff. Dining at the hotel's Ice Palace during the Harbin Ice and Snow Festival is a unique experience. After a day out at the Parks...More

    Thank slam1997
    Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 2 days ago

    Dear slam1997, Thank you so much for staying with us at Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us.We look forward to welcoming you again in the near future.

    Reviewed 4 days ago via mobile

    Pleasant hotel with good staff. Rooms are slightly small and the whole hotel seems to smell of cigarette smoke. The gym isn't 24hrs but the hotel has a really good exec lounge where you call see the ice city.

    Thank Adam P
    Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 2 days ago

    Dear Adam P,Thank you for your feedback. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

    Reviewed 2 weeks ago

    I only came here for the Ice Palace experience and the food was terrible. Their definition of pork was simply luncheon meats. Remember to wear your winter clothing along as it is really cold inside the Ice Palace.

    Thank Wei_kiat_22
    Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 2 weeks ago

    Dear Wei_kiat_22,Thank you for your feedback. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

    Reviewed 2 weeks ago via mobile

    We stayed there for three nights. No service at all considering being a 5 star, top tier hotel. But we paid a top 5 star hotel rate. There were a few staff at the door, but no one had any interest to greet their guests...More

    1  Thank Sal t
    Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 2 weeks ago

    Dear Sal t,Thank you for your feedback. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

    Reviewed 2 weeks ago

    We stayed in the Shangri La Harbin (the older one, not the new one) for 3 nights, we booked and prepaid for an executive suite non-smoking. When we checked in we were given a smoking room and was not warned of this. We had to...More

    Thank jeremyt994
    Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 2 weeks ago

    Dear jeremyt994,Thank you for your feedback. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$164 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Harbin
    • #10 Best Value Hotel in Harbin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 404
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Shangri-La Hotel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Heilongjiang >
    • Harbin
    • Also Known As
    • Shangri La Hotel Harbin ,
    • Shangri La Harbin
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    Traveller (219)
    Room & Suite (35)
    Dining (22)
    Pool & Beach (3)
    Hotel & Grounds (163)
    Bathroom (6)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 1,193 hotels in Harbin
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    Nearby Restaurants
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    Nearby Attractions
    Zhongyang Pedestrian Street
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    Questions & Answers
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    Room Tips
    "Avoid if non-smoking is important to you"
    Read review
    "like the quiet atmosphere"
    Read review
    "River view"
    Read review
    "Face river."
    Read review
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