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Sofitel Zhengzhou

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Rooms
Dec. 30Dec. 31
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sofitel Zhengzhou offers 220 sophisticated guestrooms and suites impeccably designed by famous French interior designer Pierre Maciag with much elements of splendid traditional Central China cultural heritage. The hotel has 24 hour reception & concierge service, complimentary in-room broadband and Wi-Fi access in all public areas and rooms.
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Property amenities
Restaurant
Business Centre with Internet Access
Pool
Free Parking
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Fitness Centre with Gym / Workout Room
Room Service
Concierge
Banquet Room
Multilingual Staff
Public Wifi
Dry Cleaning
Laundry Service
Conference Facilities
Indoor pool
Breakfast Available
Children Activities (Kid / Family Friendly)
Airport Transportation
Self-Serve Laundry
Babysitting
Sauna
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Romantic
HOTEL CLASS
Reviews (405)
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94 results
Traveller rating
38
30
15
8
3
Traveller type
Time of year
LanguageEnglish
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38
30
15
8
3
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All reviews gym equipment business center concierge manager construction work chinese restaurant buffet breakfast five star very nice hotel hotel facilities special thanks top class samantha china city traffic comfort english
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1 - 5 of 94 reviews
Reviewed 4 weeks ago via mobile

Individual check in and attitude. Friendly personal and warm and cosy room, making your stay smooth. Very big swimming pool, good breakfast. Once I can 5 Minute before closing and everything was not available, but the management team brought customised breakfast to my room. If...More

Date of stay: October 2018
Thank Smalltalk1
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded 2 weeks ago

Dear guest, Thank you very much for your positive and detailed feedback! We really appreciate you take the time to tell us about your stay. We have duly read your suggestion regarding the vegetarian / vegan dishes and will make sure to find a way...More

Reviewed October 10, 2018

Stayed at this property on a recent trip with a group of friends-- we used it as a landing pad when we arrived,before continuing to a more rural location, and a place to rest and recuperate after that trip was done. The guest services manager,...More

Date of stay: September 2018
Thank Recrow2018
Response from MarcomSZZ, Public Relations Manager at Sofitel ZhengzhouResponded October 31, 2018

Dear Andrew, Thank you for your kind and detailed review! It truly was a pleasure to welcome you in Zhengzhou with your team! Looking forward to meeting you again! Sincerely, Victor Debon Guest Experience Manager

Reviewed September 22, 2018

We stayed at Sofitel Zhengzhou for our family trip in Zhengzhou. Booked 8 rooms for 5 Nights. Before my arrival, I felt some disappointments, and prepared that this time my stay in Sofitel will not satifying as usual. But, unexpectedly, all of our rooms were...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank dewi p
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded October 31, 2018

Dear Dewi P., Thank you so much for your this detailed feedback! We are pleased to inform you we are now giving English classes to most of our staff. We hope to have the chance to welcoming you again to show you how our team's...More

Reviewed August 11, 2018 via mobile

Good location and huge lobby. I checked-in in the morning and luckily they could accomodate my request. Service was good and attentive comparing to other 4-5 Star hotels I stayed in China. Standard room I stayed was not big but bed was comfortable and room...More

Date of stay: August 2018
Thank chow48
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded October 31, 2018

Dear chow48, Thank you for your kind review! It's always a pleasure to let our guest enjoy a free late check-out when possible! :) Best regards, Samantha Yu General Manager

Reviewed July 25, 2018

I stayed 4 nights at this hotel and was very happy about its service, food and location. Gym and pool are also very good. Minuses; personnel speak not good English. For 5***** it should not be like that.More

Date of stay: June 2018
Thank Tonia T
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded October 31, 2018

Dear Tonia, Thank you for your kind feedback! We have taken note of your suggestion regarding English speaking staff and we are now giving English classes to most of them. We hope to have the chance to welcoming you again to show you how our...More

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Questions & Answers
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BrianS3266
March 30, 2017|
Answer
Response from MarcomSZZ | Property representative |
Dear Guest, Thank you for your question. And sorry for my late reply, hope it still works. Sofitel Zhengzhou has our Concierge team, they can assist with communicating with tour agency.
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Room Tips
"highest floor with nice view"
pkolodziejski
Dec. 1, 2017
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"The top floor"
lamyaab
Oct. 9, 2017
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"Go to the top floor bar the view is sensational"
SueN1140
Aug. 20, 2016
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"Rooms on south side can enjoy sunshine more."
R6926ORjennyl
Oct. 18, 2015
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PRICE RANGE
US$68 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
索菲特国际酒店索菲特饭店索菲特酒店郑州郑州索菲特国际酒店郑州索菲特国际饭店郑州索菲特sofitel zhengzhouzhengzhou sofitel
LOCATION
ChinaHenanZhengzhouJinshui DiistrictEr'qi DistrictProvincial GovernmentRailway Station
NUMBER OF ROOMS
220
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