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JW Marriott Hotel Zhengzhou

429 reviews
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Traveller (550)
Room & Suite (86)
Dining (73)
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Public Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from JW Marriott Hotel Zhengzhou
Special Offer: Premium Room Offer
Hotel deals
Contact Info
Name/address in local language
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Reviews (429)Write a Review
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1 - 5 of 131 reviews
Reviewed 1 week ago via mobile

Great hotel, and with exceptional service. I look forward to visiting Zhengzhou each time, even for work. A woman in the Exec lounge named Nan really went the extra mile for me and helped me plan a day itinerary complete with restaurants, attractions, names in...More

1  Thank Ruprik
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 1 week ago

Dear Ruprik, Thank you for your review and comments. We are very pleased to know that your experience was relaxing and comfortable. Our associates in the Club Lounge, and every employee at the hotel, are very knowledgeable of Zhengzhou and its surrounding areas and enjoy...More

Reviewed 2 weeks ago

I stayed on the Executive Floor, and frequented the Executive Lounge, which is the best I have ever been to in China, in terms of its facility, service offerings, and mostly of all the warmth of its staff. From the Lounge manager Pam, down to...More

1  Thank Alex G
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 1 week ago

Dear Alex G , Thank you for your review and comments. We are very pleased to know that your recent experience with us exceeded your expectations. Your feedback about our Executive Club Team is thoroughly appreciated. Pam, our Manager, and most employees have been working at the hotel...More

Reviewed 2 weeks ago via mobile

Very good room service, all staffs are kind and caring. Breakfast with local food and fresh fruit would definitely make up for the day. They even helped me send/receive my parcel. Would definitely come back again.More

Review collected in partnership with 单个酒店
2  Thank Vic_xin
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 2 weeks ago

Dear Vic_xin , Thank you for your comments. We are pleased to know that your overall experience exceeded your expectations. At JW Marriott Hotel Zhengzhou we work as a team to connect and serve our guests to the best of our ability. We have recently...More

Reviewed 3 weeks ago

The staff is without exception friendly, helpful, attentive to detail and recognition of personal preferences for returning guests. They are the best. In the executive lounge one often finds the relentlessly hospitality of Pam, Fanny and team who ensure that your business or evening dinner...More

2  Thank KeWeiGe
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 3 weeks ago

Dear KeWeiGe, Thank you for your review and comments. We are thrilled to know that your recent experience was relaxing and comfortable. Our team is committed to providing personalized service and attention to detail. We love connecting with all customers to find out their needs...More

Reviewed 3 weeks ago via mobile

I stayed here on a business trip for a total of five days. Me and my business partner were treated like kings. The hotel is super clean, the hotel staff are extremely friendly! The lake outside of the hotel is awesome and has a good...More

2  Thank tessa h
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 3 weeks ago

Dear tessa h, Thank you for your review and comments. We are very pleased to know that we were able to make your recent experience relaxing and comfortable. Our hotel is a true city landmark located in the most peaceful location and surrounded by the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$95 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Zhengzhou
#1 Spa Hotel in Zhengzhou
#3 Best Value Hotel in Zhengzhou
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$95 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Zhengzhou
#1 Spa Hotel in Zhengzhou
#3 Best Value Hotel in Zhengzhou
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (550)
Room & Suite (86)
Dining (73)
Pool & Beach (10)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
WSK168
17 September 2016|
Answer
Response from Joseph T | Reviewed this property |
You can go to marriott website.
-1
Votes
WSK168
17 September 2016|
AnswerShow all 4 answers
Response from Joseph T | Reviewed this property |
If you can upgrade to a suite, you don't need a rollaway bed. There are sofa which can be used as bed. If your room has already 2 Queen size beds, there might not enough space for a rollaway bed.
0
Votes
Cheng B
6 July 2015|
Answer
Response from JWMarriottZZ | Property representative |
Dear Guests, First and foremost, we are very pleased to receive your message. Although our high tea set is designed for 2 persons, there will be no extra charge if you bring you two lovely kids together and I believe it... More
1
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12
Room Tips
"best views"
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"All rooms are from the 41st floor up, so noise is not an issue."
Read review
"All rooms with great view"
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"Ask for a room with a view either of the city or over the lake. Both are fantastic"
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