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New World Wuhan Hotel

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Traveller (209)
Room & Suite (53)
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Certificate of Excellence

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Location
Cleanliness
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Certificate of Excellence
Criss-crossed with rivers and lakes, Wuhan's charm stems from its proximity to the Three Gorges on the Yangtze River. With its 327 stylishly appointed rooms, New World Wuhan Hotel is the ideal base to start your cultural journey and to attend to business in the Hankou Business District. With versatile function spaces, the latest audio-visual systems and wireless broadband Internet access, New World Wuhan Hotel is an ideal venue for meetings, exhibitions and events. The stylishly decorated guestrooms provide either city or poolside garden views and are equipped with broadband Internet access, TV with satellite channels, minibar, individually controlled air-conditioning, IDD telephone with bilingual voicemail, hairdryer and electronic safe. All suites guestrooms are equipped with a DVD player. The hotel's Residence Club accommodation and facilities, on levels 25 to 27, offer Residence Club benefits and privileges, including late check-out to 4 p.m., complimentary pressing service, daily newspaper and two hours free use of the Residence Club conference room. The 26th floor Residence Club offers a spectacular view of Wuhan and provides complimentary breakfast, evening snacks and cocktails as well as wireless Internet access. New World Wuhan Hotel offers a total of 1, 600 square metres of flexible meeting and event space. Creative possibilities are virtually unlimited with the 600-square-metre Grand Ballroom, 145-square-metre Yangtze Lounge, Conference Centre with six multi-function rooms and the 245-square-metre lush Poolside Garden, complete with fine catering and personalised event services, and advanced conferencing equipment. Two restaurants provide delicious food for guests. The Jia kitchen informal all-day dining amid contemporary decor. You can choose the a la carte menu. For a feast for the eyes, watch our master chefs prepare your meal at live cooking stations. Well-known for its range of Cantonese, Sichuan and Wuhan speciality dishes, the Chinese Restaurant also offers eight priva
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
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1,701Reviews
260Photos
1Q+A
10Room tips
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Popular mentions
Pretty good experience to stay at this hotel with my friend for a few days. This hotel is pretty close to the shopping mall and subway station. Really convenience on transportation.The room is clean and the pillow that I was using is really comfortable and it has the right
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Review collected in partnership with this hotel
Response from Davis-RAO, 总经理 at New World Wuhan Hotel
Responded Nov. 29, 2018
We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Davis Rao - General Manager.
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This hotel, although it is a luxury hotel unfortunately was not very pleasant. My room was on the back side of the hotel and the room was steaming hot! This, despite the Airconditioning, which was non functional. You can‘t open the windows yourself but have to ask for assistance
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Response from Davis-RAO, 总经理 at New World Wuhan Hotel
Responded Dec. 9, 2018
We would like to thank you for having taken the time and effort to share your feedback regards to your recent visit. We regret to learn about your unpleasant experience during your recent stay, and would like to extend our sincere apology for any inconvenience caused. For the issues you mentioned, we have shared your comments with our entire team and necessary actions have been taken, we will do everything to improve including our work procedures and staff training Meanwhile we are very pleased to read your positive comments for the breakfast . Once again we have no excuses of our service shortfalls and thank you again for bringing your disappointing experience to our attention. And I hope that this incident will not mar your overall impression of New World Wuhan. I would like to reassure you that the problem you experienced is not typical of New World’s level of customer service. We are indeed committed to providing you and all of our guests with the highest standards of service in the industry. I look forward to welcoming you back in the near future. Please do not hesitate to contact me next time when you are here so that I can personally apologize to you and ensure your visit is a pleasant one. Davis Rao - General Manager.
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My experience as a visitor from the U.S. at New World Wuhan Hotel was wonderful in large part due to Cecilia and Jerry who provided outstanding service and hospitality on the VIP level 26th floor. I strongly recommend this hotel and experience.
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Response from Davis-RAO, 总经理 at New World Wuhan Hotel
Responded Nov. 27, 2018
We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Davis Rao - General Manager.
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This was a lovely hotel. Rooms were bright, spacious and very clean. Beds were very comfortable. Nice selection for buffet breakfast. Our only complaint would be tlhat although we requested a non smoking room, there was a very strong smell of cigarettes.
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Response from Davis-RAO, 总经理 at New World Wuhan Hotel
Responded Nov. 8, 2018
We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Davis Rao - General Manager.
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+4
Found this one to be as good as the other NWH I have stayed in. In some areas was better. Hassle free check in and room allocation plus the room was as good as described online. Nice pool. Good gym facilities as well. Really liked the pool though, which was absolutely not busy!
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Response from Davis-RAO, 总经理 at New World Wuhan Hotel
Responded Sep. 25, 2018
We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Davis Rao - General Manager.
Read more
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementNew World Wuhan Hotel
Deluxe Room
Photo provided by managementNew World Wuhan Hotel
One-Bedroom Suite King
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12345611
There are 2 big malls and you can ask the concierge, they are very helpful and patient.
0 votes
"residence club city view"
"Only book your room with the Residence Club level"
"good concierge service, clean rooms and spacious."
"Noise has never bothered me in this hotel, but I would guess the higher above the street, the less noise one would hear."
"I like choose NO.19 room, its very beautiful room,"
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PRICE RANGE
US$82 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
武汉新世界酒店
LOCATION
ChinaHubeiWuhan
NUMBER OF ROOMS
327
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