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See all 1,493 hotels in Suzhou

Hotel Soul Suzhou

444 reviews
#12 of 1,493 Hotels in Suzhou
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Traveller (258)
Room & Suite (57)
Dining (20)
Overview
  • Excellent50%
  • Very good38%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(13 reviews)
“train station”(30 reviews)
“different theme”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (444)Write a Review
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105
27
5
4
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LanguageEnglish
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106
105
27
5
4
Show reviews that mention
All reviewsfree shuttletrain stationdifferent themethe humble administrator's gardenpedestrian streethotel is locatedhotel cardchinese optionsroom ratemajor attractionsthe location is perfectunique hotelbreakfast buffettourist spotsspeak englishtaxi drivernon smoking floor
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1 - 5 of 247 reviews
Reviewed 2 weeks ago

The hotel provides free shuttle to the train station & the Humble Administrator Garden and it is a plus. The garden is about 15-20 mins walk from the hotel so we can take the shuttle to the garden & then walk back to the hotel...More

Thank D_and_G_2008
Reviewed 3 weeks ago via mobile

Howie is an excellent young man. He is very attentive and helpful. The room is so magnificent, big and clean bathroom. The balcony doesnt have a good view but i like the comfort and the carpet inside. The furniture is brilliant not to mention the...More

Review collected in partnership with 2017 COE
Thank 859,656,236
Reviewed 3 weeks ago via mobile

We had a wonderful time at hotel soul. Centralized, very friendly staff, wonderful food and very comfortable rooms. My only criticism would be the bathroom door not closing properly and the fact that it’s almost see through but the hotel has tried to fix that...More

Review collected in partnership with 2017 COE
Thank AmyinChina
Reviewed 4 weeks ago via mobile

They have free short bus to The Humble Administrator's Garden. Michael was very hospitable to us. He introduced Suzhou Garden and I feel he was very professional, so cool. BTW, their four elevators were so so so so ....wonderful, fantastic.......More

Review collected in partnership with 2017 COE
Thank 22,899,468
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 4 weeks ago

Dear 22899468, Thank you for taking your precious time to share your experience with us. We are most delighted to know that you had an overall enjoyable stay with us. You kind words about Michael Huang, Front Office Manager will definitely be shared with him....More

Reviewed 10 December 2017

My review is based on my 4 days stay at the hotel. Location: The hotel is approximately 20 minutes from the Suzhou Railway station by taxi. The hotel is located 100m off Pi Shi Jie, a long shopping street. This provided good access to shopping...More

Thank TiongGhee
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 4 weeks ago

Dear TiongGhee, Thank you for taking your precious time to share your experience following your recent stay with us. We are most delighted to know that you found our hotel location central. Your comments on our decoration had been well noted by us. We understand...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$56 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#12 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$56 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#12 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (258)
Room & Suite (57)
Dining (20)
Pool & Beach (4)
Hotel & Grounds (177)
Bathroom (26)
Family and Play Areas (2)
Questions & Answers
Ask a question
mkrgarden
7 September 2017|
AnswerShow all 9 answers
Response from O4686PXmonicad | Property representative |
Dear Margaret, Warmly greetings from Hotel Soul Suzhou, thank you for choosing our hotel for your coming visit to Suzhou, Please don't worry, we can offer fluent English service, and also have free shuttle bus service from... More
0
Votes
Pingping H
17 May 2017|
AnswerShow all 2 answers
Response from O4686PXmonicad | Property representative |
Dear Guest, We can arrange for 24 hours pick up service (please inform us in advance about the information) about the morning in advance if the conditions agreed, we can arrange for you. Thank you for your attention, if you... More
0
Votes
Pingping H
15 May 2017|
AnswerShow all 6 answers
Response from O4686PXmonicad | Property representative |
Dear Guest, Warmly greetings from Hotel Soul Suzhou, thank you for choosing our hotel. There are two ways to get to our hotel. One is hotel limousine Pick-up service. The car is four seats and the price is RMB 700. Another... More
0
Votes
Room Tips
"The rooms facing the inner courtyard would be very quiet"
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"High floors and corner rooms"
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"I liked to fact that we had window on the outside so it might be an idea to ask for that."
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"The adjoining rooms were great for families travelling with children."
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