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    Four Points by Sheraton Suzhou

    No.8 Moon Bay Road, Dushu Lake, Industrial Park, Suzhou 215123, China
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    2017-10-01 2017-10-02
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    US$109
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    Traveller (145)
    Dining (63)
    Room & Suite (42)
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    Overview
    • Excellent51%
    • Very good33%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Jinji Lake Grand Hotel
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (225)
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    1 - 5 of 88 reviews

    Reviewed 3 weeks ago

    This was a fantastic hotel in/near the Suzhou Industrial Park. Set on Dushu Lake, there are a number of trails around the lake for walking. Huge breakfast buffet every day (both Chinese and Western foods). A couple of nice restaurants. Service was impeccable. Staff very...More

    Thank BrPaSm
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 3 weeks ago

    Dear guest Very appreciate you taking time to share with us your experience while at our hotel. We are glad that you like the food, the service and the environment at our hotel. Thank you again for your support and we hope to welcome you...More

    Reviewed 28 July 2017

    It's a really nice hotel in SIP, Suzhou, if you are travelling to Higher Education Zone in there. Service was really good, really comfortable beddings and really quiet rooms. Would recommend it to you for any travel.More

    Thank glric
    Response from Bunny S, online executive at Four Points by Sheraton SuzhouResponded 31 July 2017

    Dear guest Very appreciate you for taking time to share with us your experience while at our hotel.We are glad you enjoyed your stay and that the service and facilities met your expectations.Thank you again for your recommendation.We are looking forward to your return. Regards!...More

    Reviewed 19 July 2017 via mobile

    Convenient if you're visiting companies at the Suzhou Industrial Park, otherwise it is quite a distance from the town centre and tourist attractions. At night, the area is dead. This hotel is exactly what you can expect from a Four Points in a Tier 2...More

    1  Thank Lam N
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 20 July 2017

    Dear Guest , We appreciate you taking time to share with us your stay experience, I would like to sincerely apologize for your recent stay in our hotel was below your expectations. The line 2 railway has been opened, it only takes around 30 minutes...More

    Reviewed 17 April 2017 via mobile

    Cannot turn on air conditioning. Room is at 27 degrees C at night. Impossible to sleep comfortably. By any reasonable measure, this is unsatisfactory for a global brand. Staff embarrassed but tell me they are not owners and cannot remedy except with very noisy roll...More

    Thank jfbould
    Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 18 April 2017

    Dear Guest, Thank you for taking time to sharing your stay experience. I would like to sincerely apologize for the room temperature problems, which caused the unpleasantness you’ve been experienced in the hotel. We already contacted the related department, the immediate actions have already been...More

    Reviewed 14 March 2017

    The hotel's staff are friendly, professional and multi-lingual. My room was spacious and quite with lovely view over the Dushu Lake. The food was delicious, a combination of Chinese and Western cuisine. Even though the hotel is of some distance to the Suzhou City Centre,...More

    Thank Sue061114
    Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 15 March 2017

    Dear Guest Very appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We look forward to welcoming you back to our hotel. Amy Xue General Manager

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    Additional Information about Four Points by Sheraton Suzhou

    Address: No.8 Moon Bay Road, Dushu Lake, Industrial Park, Suzhou 215123, China
    Location: China > Jiangsu > Suzhou
    Price Range:US$92 - US$180 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 283
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$92 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Suzhou
    • #14 Luxury Hotel in Suzhou
    • #16 Business Hotel in Suzhou
    • #20 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Ctrip TA, Expedia, Booking.com, Travelocity, Orbitz, Hotwire and Cheap Tickets so you can book your Four Points by Sheraton Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    Add Photo Photos
    Traveller (145)
    Dining (63)
    Room & Suite (42)
    Pool & Beach (1)
    Hotel & Grounds (114)
    Bathroom (10)
    Business Centre & Event Rooms (7)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    elizewyatt
    10 April 2016|
    AnswerShow all 3 answers
    Response from Bunny S | Property representative |
    Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
    1
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    Room Tips
    "quite floors, higher floors have nice views over the lake."
    Read review
    "Choose a lake view room."
    Read review
    "Lake side view is recommended."
    Read review
    "lucky dip you possibly will not get what you ask for"
    Read review
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