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    Four Points by Sheraton Suzhou

    No.8 Moon Bay Road, Dushu Lake, Industrial Park, Suzhou 215123, China
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    2017-12-24 2017-12-25
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    US$93
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    Traveller (155)
    Dining (63)
    Room & Suite (42)
    Overview
    • Excellent52%
    • Very good32%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (237)
    There are newer reviews for Four Points by Sheraton Suzhou
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    11 - 15 of 90 reviews

    Reviewed 2 December 2016

    I traveled to Suzhou for my business and stay at Four Points by Sheraton Suzhou 3 nights. It's great space for me. staffs here helped me a lot! Thanks to you. I recommend this hotel to everybody. Services of hotel is good worth to spend...More

    Thank HuiYun69
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 4 December 2016

    Dear Guest, We appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We look forward to welcoming you back to our hotel. Regards, Amy Xue General Manager

    Reviewed 30 November 2016 via mobile

    Stayed for two nights on business in this fabulous hotel. The hotel is on a lake so I suspect in the summer is quite nice but it was cold there on my visit. The breakfast is simply out of this world. Wake up hungry would...More

    Thank Count_colin
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 1 December 2016

    Dear Guest: We appreciate you taking time to share with us your experience while at our hotel. I am glad you enjoyed your stay with us, we hope to welcome you back in the near future for another enjoyable stay at Four Points by Sheraton...More

    Reviewed 18 November 2016 via mobile

    If it wasn't in the middle of no where I would probably give it 4 stars and if the staff were a bit more helpful then could have earn potential 5 stars. I went to Suzhou for business and didn't manage to get a more...More

    Thank ComfyGourmetSeeker
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 21 November 2016

    Dear Guest, Thank you for taking time to sharing your stay experience. It is regret that I have learnt about your recent stay in our hotel was below your expectations. I have shared your valued feedback with the appropriate hotel team to improve the service...More

    Reviewed 14 November 2016

    As SPG Platinum who has lived in China 10+ years, I know my stuff. Staff were lazy and talked loud to each other, HVAC did not work, food was bland and management had "attitude". SPG Happy Hour was a joke. STAY AWAYMore

    1  Thank TravelingMachodan
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 16 November 2016

    Dear Guest, It is with much regret that I have learnt about your recent stay in our hotel was below your expectations. We sincerely apologize for the unpleasantness you’ve been experienced during your stay. We have communicated with the appropriate hotel team and actions will...More

    Reviewed 3 November 2016

    I chose this hotel because it was close to my office in the SIP. While the overall experience was good, there a few small things that they need to do. For example, the Wifi wasn't working in my room and they just couldn't figure it...More

    Thank Geogeneric
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 6 November 2016

    Dear Guest, We appreciate you taking time to share with us your experience while at our hotel and I’m glad that you’re enjoyed your stay. The Wifi has been checked and it will working better during your next stay. I am continuously working with my...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$107 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Suzhou
    • #14 Luxury Hotel in Suzhou
    • #16 Business Hotel in Suzhou
    • #20 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, TripOnline SA, getaroom.com, Travelocity, Orbitz, Hotwire, Cancelon and Cheap Tickets so you can book your Four Points by Sheraton Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    Add Photo Photos
    Traveller (155)
    Dining (63)
    Room & Suite (42)
    Pool & Beach (1)
    Hotel & Grounds (124)
    Bathroom (10)
    Business Centre & Event Rooms (7)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    elizewyatt
    10 April 2016|
    AnswerShow all 3 answers
    Response from Fenna F | Property representative |
    Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
    1
    Vote
    Room Tips
    "quite floors, higher floors have nice views over the lake."
    Read review
    "Choose a lake view room."
    Read review
    "Lake side view is recommended."
    Read review
    "lucky dip you possibly will not get what you ask for"
    Read review
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