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Crowne Plaza Hotel Suzhou

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Traveller (741)
Room & Suite (152)
Dining (74)
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Overview
  • Excellent77%
  • Very good19%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(55 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Suzhou
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Contact Info
Name/address in local language
Offers from Crowne Plaza Hotel Suzhou
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Reviews (1,192)
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587 results
Traveller rating
468
94
19
4
2
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LanguageEnglish
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468
94
19
4
2
Show reviews that mention
All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantrelation officerbusiness triplake viewexcellent hotelthe hotel stafffitness centeroutdoor poolthe general managerbreakfast buffetspecial thankshome away from homefavorite hotel
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1 - 5 of 587 reviews
Reviewed yesterday

It is a very comfortable, nice, modern hotel. The rooms are large with modern interior. TV and music installation to relax. I tried the buffet dinner, whic was a pleasure with better food than most restaurants in Shanghai, that I tried. Very recommendable.

Thank Michael A
Hotel's Favourite
Reviewed 21 November 2017

this is my third visit to the Crowne Plaza Suzhou Hotel. I love the hotel design, you really feel like you have boarded a "liner" and about to go on a cruise. The service is always very welcoming and genuine, from the Front Desk and...More

Thank Uri K
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 22 November 2017

Dear Uri K, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your kind words about our hotel design, staff and service are highly appreciated...More

Reviewed 3 days ago via mobile

Fantastic hotel. I was lucky to get a room upgrade and got a corner suite overlooking the lake. The staff couldn't do enough for you , extremely helpful. Breakfast is buffet style and a good mix of western and Asian.food. Fitness room was good enough...More

Thank somhols
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded yesterday

Dear somhols, Thank you for your stay with us at Crowne Plaza Suzhou. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your generous comments of our room, staff, food and...More

Reviewed 1 week ago via mobile

My wife and I visited Suzhou for the first time staying at Crowne Plaza Hotel (looks like a ship on the external). The ambience was very nice when we entered the hotel. The Reception staff were very patience during check-in. Hotel room was also very...More

Thank Steven K
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear Steven K, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to impress you with our hotel design, ambience, room, location and service. Your encouraging review will help us motivate service...More

Reviewed 1 week ago

I come to this hotel for business trips - at the last one (Jan 2018), we used their meeting facilities. The rooms a fairly large, the service is good. Breakfast is outstanding! At lunch time the restaurant is crowded and noisy. The bar is a...More

Thank juergen_4691
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear juergen_4691, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to note you were satisfied with our room, service, breakfast and meeting facilities. Being our valued guest, your opinion and feedback is extremely important to...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$167 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#118 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#118 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (741)
Room & Suite (152)
Dining (74)
Pool & Beach (21)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Mezzogal
9 August 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
13 April 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
Room Tips
"If you can, take view to the lake"
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"Upper floor - Lake view (the sunrise is gorgeous)"
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"book with club lounge. worth it."
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"Club lounge has a great view and a nice happy hour with food and beverages."
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