We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crowne Plaza Hotel Suzhou

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Crowne Plaza Hotel Suzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

812 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Suzhou
See the most recent reviews
Showing 440: English reviews
hk
Reviewed 22 October 2013

I stayed on for 3 nights wih my family , it was greatly recommended for my family to stay in the hotel . It gave me very fancy and comfort review and the services is nice as well .everything is fully clean and absolutely new .i pretty enjoy the experiencing in the hotel .

 Report
Helpful?
Thank ke m
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou with your family and taking time to share your valuable review with us. We are more than happy to learn that our view, environment and service have helped make your stay comfortable and memorable. Your encouraging review is undoubtedly the best reward for us, which...

London, United Kingdom
Reviewed 22 October 2013

As a regular business traveller and frequent visitor to various hotel lounges I must comment on the quality of snacks, drinks and ambience in the Admiral lounge. The staff are very attentive without being intrusive and genuinely take pleasure I providing top notch service to you at the end of a busy day. Keep up the great work team with...

 Report
Helpful?
1Thank stamfordboy2001
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to share your valuable review with us. We are delighted to read that our Club Lounge has helped in making your stay more enjoyable. It is greatly motivating that you take the time and trouble to mention so many details of our...

West Sussex
Reviewed 22 October 2013

Good location for working in Suzhou and easy travel from shanghai using high speed train or road. Hotel arranged as a cruise ship and floors are arranged around a central atrium as decks on a ship. Staff very attentive especially in the club lounge on the seventh floor ( thanks for all your help Sunny ) , worth the extra...

 Report
Helpful?
Thank felters
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay at Crowne Plaza Suzhou and taking time to leave us such a comprehensive review. It gives us great pleasure to learn that you appreciated our location, design, Club Lounge, room and restaurant. Being a unique cruise themed hotel along the beautiful Jinji Lake, we are dedicated to providing our...

Houston, Texas
Reviewed 22 October 2013

The hotel is exremely well equipped (free in-room wifi, restaurant, bars, workout facility, etc.) and the staff is very friendly and helpful. Rooms are clean and well appointed. The hotel itself is beautiful, and sits on the shore of a lake yet is very near the center of Suzhou. I've stayed there on two trips and will stay there again...

 Report
Helpful?
Thank Clintb1030
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your second stay at Crowne Plaza Suzhou and taking time to share your experience with us. We are glad to read that you enjoyed the stay with us and our room, restaurant, bar, Fitness Center, staff and location have made your stay experience more memorable. Your kind words of praise and loyalty...

Falkirk, Scotland
Reviewed 19 October 2013

Very good service - check in was great, room was fantastic with view over the lake. Breakfast was pricey at 14 gbp for a coffee and toast but found the food and drink at the hotel up to a high standard although again pricey (as per the norm in a large top end hotel). Have stayed at a few hotels...

 Report
Helpful?
Thank ROBERTANTHONY223
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for taking time to share your experience at Crowne Plaza Suzhou and leaving us such a motivating review covering many aspects of the hotel. We are delighted to note that you appreciated our service, room and breakfast, aspects that are preferred by many of our guests. We are grateful for your trust and...

London
Reviewed 28 September 2013

This is pretty much your standard international hotel. The rooms were well appointed with good internet access. The bathrooms comfortable and the beds ok. The main restaurant served breakfast (and all subsequent meals) buffet style but the quality of the ingredients and the cooking itself was very low. We ate in the restaurant on our first of two nights as...

 Report
Helpful?
1Thank ErsatzExpat
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to share your valuable review with us. We are pleased to read that you liked our room including the Internet access, bathroom and bed. However, we are regretful to learn that we failed to meet your expectations regarding to the dining experience...

Shanghai, China
Reviewed 28 September 2013

Spent 2 days here for a training programme. Location was excellent and the staff very attentive and helpful. The location allows you easy access to spectacular areas of Suzhou this gives a number of opportunities for walks.

 Report
Helpful?
Thank jock1957
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the location and service of our hotel, aspects of our hotel that are preferred by many of our guests. Ideally located in the center of Suzhou Industrial Park, we...

Braga, Portugal
Reviewed 25 September 2013

The hotel remarkable and is very pleasant and comfortable. The only issue was, that the singer (at the piano) was very rude when I was speaking with my family with my mobile (in a video call - facetime) and he just stop and said something like: "Did I allowed you to film or record?". It was very embarrassing and unacceptable,...

 Report
Helpful?
1Thank Portuguese_Marco
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to share your valuable review with us. We are pleased to read that your overall staying experience has been pleasant and comfortable. As for the feedback about the pianist, we would like to take this opportunity to apologize for any trouble caused....

Reviewed 9 September 2013

I have been staying at the Crown Plaza in Suzhou for 3 weeks out of each month, for the last 5 months. I am always impressed with the level of service I receive, when I stay here. It far surpasses most hotels in the US. This goes for all areas of the facility. The dining is of superior quality and...

 Report
Helpful?
Thank Christopher N
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for staying with us during the last 5 months and taking time out of your busy schedule to leave us such a encouraging review covering many aspects of your staying experience. We are delighted to read that you have been impressed by our service, facilities, restaurant and room. Ideally located along the picturesque...

Stuttgart, Germany
Reviewed 4 September 2013

In both hotels stayed one night and had a suite room incl excecutive floor Both hotels same price and high high standards. So basically you can stay in both without issue. One big negative point is for the Inter that they build next to the hotel a building therefore noise level high in the next maybe 2 years if you...

 Report
Helpful?
1Thank bumsii
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking all the time and trouble to leave us a comprehensive review about the hotel and our sister hotel InterContinental Suzhou. Both of the hotels are under the InterContinental Hotels Group, who are dedicated to becoming Great Hotels Guests Love. We are very pleased...

611 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (479)
Viewed
Bathroom (28)
Viewed
Room/Suite (50)
Viewed
Hotel & Grounds (76)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (9)
Viewed
Dining (19)
Viewed
Other (273)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (132)
Viewed
Dining (36)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (7)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (38)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Suzhou hotels
1.9 km away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#1 of 1,376 in Suzhou
646 reviews
2.6 km away
InterContinental Suzhou
InterContinental Suzhou
#3 of 1,376 in Suzhou
466 reviews
12.2 km away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#4 of 1,376 in Suzhou
706 reviews
Show Prices
Show Prices
Show Prices
7.1 km away
Pan Pacific Suzhou
Pan Pacific Suzhou
#6 of 1,376 in Suzhou
922 reviews
9.8 km away
Suzhou Marriott Hotel
Suzhou Marriott Hotel
#5 of 1,376 in Suzhou
360 reviews
5.7 km away
Hotel Soul Suzhou
Hotel Soul Suzhou
#9 of 1,376 in Suzhou
333 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $209 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Ctrip TA, Travelocity, Odigeo and Agoda so you can book your Crowne Plaza Hotel Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Spa Hotel in Suzhou
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Luxury Hotel in Suzhou
#3 Family Hotel in Suzhou
#32 Best Value Hotel in Suzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is the lake view”
 of 5 bubbles evonyan, 25 Nov 2016 | Read review
“best views”
 of 5 bubbles christine_8798, 13 Nov 2016 | Read review
“grab a room with the lake view”
 of 5 bubbles calsan8, 2 Nov 2016 | Read review
“Very nice view, service and food”
 of 5 bubbles thomasvV4096AW, 25 Oct 2016 | Read review
“Everyone I talked to said their rooms were perfect”
 of 5 bubbles BedrockB, 28 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay