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Shangri-La Hotel Suzhou

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Traveller (296)
Room & Suite (105)
Dining (43)
Ratings and reviews
#8 of 1,528 Hotels in Suzhou
Certificate of Excellence
  • Excellent64%
  • Very good29%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(33 reviews)
“health club”(7 reviews)
“great hotel”(20 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
4 Star Hotel
Offers from Shangri-La Hotel Suzhou
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Name/address in local language
Hotel website
39.7 km to Wuxi Airport
15 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (944)
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All reviewshorizon clubhealth clubgreat hotelnice servicebusiness tripluxurious hotelfresh fruitcomfortable bedpublic areasnice roomhome away from homeduty managerpleasant stayspecial thanksfitness centerrailway stationvirginia
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1 - 5 of 270 reviews
Reviewed 4 days ago via mobile

Really relax at horizon club everday. The food was nicer than before. Especially the nice dessert and homemade yogurt. Staffs are professional, always with warm smile. Thanks to Kelly for taking care of me everyday.

Thank Li146
Reviewed 4 days ago via mobile

Another pleasant trip! Business trips are tiring, being away from home can be difficult. Kelly huang and her team at the horizon club were able to optimized the comfort of my stay with their professional service paired with sweet, sincere smiles! Thank you to the...More

Thank Joyfultraveller2018
Reviewed 4 days ago via mobile

this is my first time to travel Suzhou, fantastic living experiences!!! Alay is very warmmm person, she gave me a lot of excellent suggestions to travel this city!!! Her warm smiling was let me feel very sweet and warm!

Thank Reyannnn
Reviewed 4 days ago via mobile

Nice service at Shangri-La Horizon club. The view on 48 floor is awesome especially when you come at sunset period. And there are different kind of dishes and wine all you can enjoy at here. The service team including Kelly Huang and Tony are also...More

Thank eason1022
Reviewed 6 days ago via mobile

Its been a while since I have stayed at a Shangri-La, and even then I am only familiar with their Hong Kong (TSTE) location, but overall the Suzhou location was underwhelming. The good parts was IMPECCABLE service, the lobby staff over delivered on service. Two...More

Thank YYZ_Voyager
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Suzhou
#3 Romantic Hotel in Suzhou
#8 Luxury Hotel in Suzhou
#113 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Suzhou
#3 Romantic Hotel in Suzhou
#8 Luxury Hotel in Suzhou
#113 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (105)
Dining (43)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
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Room Tips
"if you get a chance, talk to the staff, they are friendly & helpful and knowledgeable."
Read review
"We stayed on the 49th floor and all the rooms seem to be good."
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"several guys stayed and all the room were excellent"
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"Corner Room"
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