We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Citadines Xinghai Suzhou

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Citadines Xinghai Suzhou
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

97 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 52: English reviews
1 review
Reviewed 1 week ago

I had a great stay at this hotel. I received an upgrade upon check in to spacious and quiet room with balcony. The bed was very comfortable and I slept very well. The room surpassed my expectations in layout, cleanliness and quality.

Helpful?
Thank As F
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your kind comments, We are striving to enhance our products and improve guest stay experience, through add value services and benefits, I hope you love it and recommend to others, we look forward to your next visit! More 

Kofu, Japan
1 review
Reviewed 2 weeks ago

Room is very clean and very comfortable to stay. Residence fee is not so high and very reasonable. Location of the hotel is very good because there are many restaurants near hotel. I'd like to stay next time.

Review collected in partnership with this hotel

Helpful?
Thank funashoh788
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thanks for your comments with regards to Citadines Xinghai Suzhou, we hope it can help other travelers to find us and love us as well! More 

Nanjing, China
1 review
Reviewed 2 weeks ago

We had a lovely stay at the Suzhou. Hotel and food lovely also very close to old town square and all other attractions.The room were cleaned every day and were clean anyway. Nice big rooms and bathrooms were nice. Nicely decorated. Great restaurant and great traditional good tasting food. Breakfast served at the hotel is good. Looking forward to my... More 

Helpful?
Thank fengwe88
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate that your are so kind to give us quite positive comments regarding your recent stay, you must feel the convenience and comfort of the residence, we look forward to your next visit at soonest.... More 

McHenry, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Citadines has the most polite and professional staff. They speak very good English. The buffet breakfast restaurant has most anything you'd like to start the day. The apartment style rooms are clean and comfortable. The location is perfect for restaurants and night life. All at a fair price. This is always my choice when I stay in Suzhou.

Helpful?
Thank Scott_Mc94
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you so much to post such positive comments here, it's really our honor to have you stay with us and serve you well, we look forward to seeing you again in near future! More 

Shinjuku, Japan
1 review
Reviewed 27 October 2016

citadines suzhou is a nice hotel. my room was quiet and clean.and the staff gave me a high floor.so i can have beautiful view of industry area.there are lots of resturants around citadines hotel.and i think if you are a japanese,you must love the plase.

Helpful?
Thank seaumi
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your kind comments here, just like you said, quite a lot of clients are Japanese, but in other words, anybody who is in travel away from home is our customer, look forward to seeing you again! More 

Suzhou, China
1 review
Reviewed 26 October 2016

Very comfortable home feeling.The room is quiet, the light is good.The best way to travel.Thank you! Thank you for your hard work, thank you for your selfless, thank you for every effort for us !I will be back next time!

Helpful?
Thank 1837892383
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you so much for such of your "thank you" words, we do appreciate your kindness and hope to service you again in near future! More 

La Quinta, California
1 review
Reviewed 25 October 2016

The hotel like my home,the front is very warmly, so I have the feeling of home. This room is very clean and the kitchen supplies enough, you can cook your own. There are washing machines, refrigerators and other household appliances, no longer have to worry about the next day did not dry clothes. Very quiet at night, you can also... More 

Helpful?
Thank fenkzhang
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for sharing your feedback, It's really my honour! It's the best news i've heard today! It could not be better!I'd like to come, thank you so much,I'll be there on time Look forword to your coming back soon! More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 28 September 2016 via mobile

I had a studio apartment which was excellent. Amazing views from the room, and the studio was well equipped for cooking. Staff very friendly and helpful too, especially when it came to helping with taxis.

Helpful?
Thank Matt P
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for staying in this apartment. Citadines brand originated in France, the room is a suite, opposite the park,Traffic is very convenient, look forward to your next stay More 

Anqing, China
1 review
Reviewed 27 September 2016

This is the first time I stayed in this hotel..During my stay,the guest service officer really did great help to me.The hotel faces the park, so the air is very fresh. I would like to thank this hotel for my two days of business life has become quiet and comfortable.

Helpful?
Thank 2455758929
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for your comments ,We are very pleased to meet your expectations, your praise so that we have made great efforts to provide quality service for our guests Thank you again for your stay! Sincerely Jeff Qian More 

Chicago, Illinois
1 review
Reviewed 27 September 2016

I like the kitchen and sofa, Clean comfortable very good location and very helpful English speaking staff. Definitely good value for money. The room was quite large and the bed comfortable. Breakfast was ok. It make me feel like home and the front desk is very helpful.

Helpful?
Thank wendywang2016
Jeff Q, 总经理 at Citadines Xinghai Suzhou, responded to this review

Thanks for your kind comments, We are encourage to provide better and creative services to all residents, please allow me to introduce you to Ascott, the largest global serviced residence management group, introduces and works on "lifestyle" concept. We look forward to welcoming you again at any one of our serviced residences. Best reagrds Jeff Qian More 

68 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Dining (1)
Viewed
Room/Suite (4)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Suzhou hotels
0.0 km away
Hotel Soul Suzhou
Hotel Soul Suzhou
#9 of 1,374 in Suzhou
333 reviews
0.0 km away
Pan Pacific Suzhou
Pan Pacific Suzhou
#6 of 1,374 in Suzhou
920 reviews
0.0 km away
Holiday Inn Jasmine Suzhou Hotel
Show Prices
Show Prices
Show Prices
0.0 km away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#1 of 1,374 in Suzhou
642 reviews
0.0 km away
Wyndham Garden Suzhou
Wyndham Garden Suzhou
#29 of 1,374 in Suzhou
244 reviews
0.0 km away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#5 of 1,374 in Suzhou
704 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Xinghai Suzhou is located in the heart of the Suzhou Industrial Park yet directly across the lush Xinghai Park. Its central location means it is only a stone's throw away from a myriad of shops, restaurants and entertainment outlets, while providing easy access to the commercial district and the neighbouring famous Suzhou Gardens, Jinjihu Lake, Suzhou Science & Culture Arts Centre and Ferris Wheel Amusement Park. ... more   less 

Additional Information about Citadines Xinghai Suzhou

Address: Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Suzhou 215021, China
Region: China > Jiangsu > Suzhou
Price Range: $80 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Xinghai Suzhou 4*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Priceline, HotelTravel.com, Ctrip TA, Travelocity, Booking.com and Odigeo so you can book your Citadines Xinghai Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citadines Hotel Suzhou
Hotel Style:
#7 Best Value Hotel in Suzhou
#14 Business Hotel in Suzhou
#14 Luxury Hotel in Suzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Citadines Xinghai Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very very good hotel”
 of 5 bubbles 825asf, 25 Nov 2016 | Read review
“Lovely big room. Nice shower. Quiet. Fantastic breakfast.”
 of 5 bubbles fengwe88, 12 Nov 2016 | Read review
“No smoking floors are available”
 of 5 bubbles Scott_Mc94, 11 Nov 2016 | Read review
“a nice hotel for watching Jinji Lake.”
 of 5 bubbles seaumi, 27 Oct 2016 | Read review
“Very comfortable home feeling”
 of 5 bubbles 1837892383, 26 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay