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Furama needs customer service training! The procedure of check-in for the group needs to change. Attitude and miscommunication in this hotel show management ignorance that is just embarrassing. Must improve.
Furama needs customer service training!! Twenty of us organized our own tour of Northeast China and hired the same experienced native guide from our previous China trips. On 9/17/17, it was late evening when our bus approached Dalian. Our guide called Furama ahead about our...More
Stayed in late June 2017 for four nights for business. Lovely hotel - clean, welcoming staff in the business lounge, prompt laundry and pressing. Location made it easy to get around town both on foot and in taxis.
Pretty good spacious rooms,nice bathrooms. Service at the lobby is good.
But the breakfast is a huge disappointment, not a good selection, food wise and the live station chefs are rude and unhelpful. There were stains in my drinking glasses.
This hotel is handily placed for bars, restaurants and tourist attractions in the delightful city of Dalian. English is well spoken throughout the hotel and the staff were extremely helpful and courteous. The buffet breakfast offers an impressive choice of Asian and western dishes. My...More
US$69 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Business Hotel in Dalian
#9 Spa Hotel in Dalian
#9 Best Value Hotel in Dalian
#11 Luxury Hotel in Dalian
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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