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Doubletree by Hilton Shenyang

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#6 of 1,083 Hotels in Shenyang
Certificate of Excellence
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191 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Cincinnati, Ohio
Reviewed 3 weeks ago

Courtesy upgraded to a fairly nice room with, in theory, executive lounge rights. But because of Labor days celebrations both nights, it was closed with refreshments and breakfast being served in the lobby lounge. Front desk personnel were quite helpful in providing us with local information and directions. The hotel is within walking distance of the Imperial Palace ("Little Forbidden...

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Helpful?
Thank Larry W
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Larry W, Greetings from DoubleTree by Hilton Shenyang! Many thanks for the feedback on your recent stay at DoubleTree by Hilton Shenyang. I am very happy to see that you enjoyed your stay with us and I apologize for any inconvenience it caused to you because of the road works in front of the hotel. I appreciate your comments...

Helsinki, Finland
Reviewed 3 weeks ago

I visited Shenyang for business and the Double Tree was an excellent choice. The hotel was quite new and the service was good. The international breakfast was not the best experience, but it was still good. The executive lounge was under renovation, so I was not able to enjoy it. They also had very well equipped gym. I really enjoyed...

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Helpful?
Thank TomSjoberg
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Mr. Sjoberg, Greetings from DoubleTree by Hilton Shenyang! Thank you very much for providing your positive comments which are really appreciated and I am really happy to see you enjoyed your stay. The team and I really work hard at making our guests stay as positive as possible and I will pass on your comments to them. It was...

Gliwice, Poland
Reviewed 3 weeks ago via mobile

Very professional team that responds to customer requests- special type of muesli, reaction to concern ( someone smoking!)... immediate and positive response. Comfortable rooms; temperature ok. The only minus is the wifi- not stable! You need to use s cable. A safe, ironing board in the room. A spacious breakfast room. You can get dinner buffet (~140RMB for hotel guests)....

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Helpful?
Thank Franeczka
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Mr. Franeczka, Greetings from DoubleTree by Hilton Shenyang! Thank you very much for taking the time to provide your valuable feedback online. I am glad to find out that you enjoyed your stay and I appreciate your comments on the various aspects of our facilities and services. Meanwhile, I have asked my team to look at the internet quality...

Reviewed 5 weeks ago via mobile

The double tree Hilton shenyang is a great all around 5 star hotel. The breakfast is great, the rooms are large, and the staff is friendly and English speaking. I will certainly be back if I have another trip to shenyang.

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Helpful?
Thank mrchristiangrey
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Mr. Grey, Greetings from DoubleTree by Hilton Shenyang! Thank you very much for providing your positive comments which are really appreciated and I am really happy to see you enjoyed your stay. The team and I really work hard at making our guests stay as positive as possible and I will pass on your comments to them. It was...

Europe
Reviewed 5 weeks ago

1. Concierge is a disaster. Nobody speaks English and nothing gets done correctly. They confirm a taxi reservation for a specific time, and you can see them writing down another time in their book. Can this be real? 2. The reception area is not heated, it feels like a fridge, one feels totally unwelcome. And as a very bizzare aspect,...

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Helpful?
Thank burtourist
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Burtourist, Greetings from DoubleTree by Hilton Shenyang! Thank you for choosing to stay with us and I appreciate your valuable feedback online in regards to our staff English level at Concierge, and the heating quality of the hotel in both the reception and the Chinese Restaurant, please accept my sincere apologies for any inconvenience caused to you. In regards...

Changchun, China
Reviewed 13 September 2016

I am based in China and my partner recently visited me here. He is based in Japan and he already booked the hotel online before he came. When he told me that we are staying in Hilton...I got no doubts and second thoughts because from the name itself it sounds really an excellent hotel. Well, the staffs were really friendly...

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Helpful?
Thank ozgooo1980
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Guest, Greetings from DoubleTree by Hilton Shenyang! Thank you very much for taking the time to provide your valuable feedback and appreciate your comments on your recent stay in the hotel. I have taken note of points you have raised inparticular Wifi, and please accept my apologies for any inconvenience caused to you, however as a Hilton Honors member...

los angeles, United States
Reviewed 8 September 2016

Great staffs. Excellent location. Very nice rooms and breakfast was so good with view of the city. The pool is very nice and big. You can relax and spent quite time at the bar. The staff Were so helpful.

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Helpful?
Thank Mehrdad F
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Mehrdad, Greetings from DoubleTree by Hilton Shenyang! It was our pleasure to have you staying with us and I really appreciate your comments which I will also share with the team. Again, thank you for your review and I look forward to the opportunity of welcoming you back to the hotel in the near future “where the little things...

Suzhou, China
Reviewed 30 August 2016

If TripAdvisor have 4 and a half, this would be it. This place was beyond what I expected. I did expect Hilton's bed quality, and predictable pillow choices. I did expect cleanliness. I did expect a pool...but in EVERY case, I was impressed by the facilities and the excellent service. The pool area was pristinely clean and in good working...

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Helpful?
Thank GlobalPassion
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Guest, Greetings from DoubleTree by Hilton Shenyang! Firstly, thank you for choosing to stay with us and I am delighted to find out that you enjoyed your stay. I appreciate your comments as it is the most important channel for us to relate to guests so as to monitor and improve our products and quality of services. Meanwhile, I...

Reviewed 29 August 2016

Hotel was good, clean and comfortable, location is ok and staff very friendly and provided a good level of service. Bad points - expected the food to be better, staff's level of English was poor, especially when ordering room service.

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Helpful?
Thank Demetris P
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Demetris, Greetings from DoubleTree by Hilton Shenyang! Thank you very much for taking the time to provide your valuable feedback online. Regarding your comments on our food and staff English in the hotel, please accept my sincere apologies for the inconvenience caused to you. I have taken this up with concerned departments and we will take necessary actions to...

Adelaide, Australia
Reviewed 19 August 2016

The Room was very clean and large. Staff at check in was very friendly with very good English Language skills.The room was very clean. Additional to this the staff is very friendly. Although the outside of the Hotel is a busy area the inside of the Hotel is very quiet.

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Helpful?
Thank Juergen B
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Dear Juergen, Many thanks for your comments which are really appreciated and will pass on the team. I look forward to welcoming you back to DoubleTree by Hilton Shenyang in the near future. Again thank you for choosing to stay with us. Yours sincerely, Stephen Magor General Manager DoubleTree by Hilton Shenyang Stephen.Magor@hilton.com (86 24) 8411 8888

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Shenyang is a 19-floor with 389 contemporary guestrooms and suites which are light and airy with expansive views over the city.Located next to Wu’ai Merchandise Wholesale Market (largest wholesale market in N/E China) in the center of Shenhe District, one of the two city central districts in Shenyang. The hotel is in close proximity to the tourist attractions such as Shenyang Imperial Palace, Mansion of Marshal Zhang. Shenyang Taoxian International Airport is just 23km to the south. ... more   less 

Additional Information about Doubletree by Hilton Shenyang

Address: No.89 Fengyutan Street, Shenhe District, Shenyang 110011, China
Region: China > Liaoning > Shenyang
Price Range: $92 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Doubletree by Hilton Shenyang 4.5*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, Priceline, Hotels.com, HotelTravel.com, Ctrip TA, Odigeo and Expedia so you can book your Doubletree by Hilton Shenyang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Shenyang
#4 Spa Hotel in Shenyang
#4 Best Value Hotel in Shenyang
#6 Luxury Hotel in Shenyang
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Questions & Answers

Questions? Get answers from Doubletree by Hilton Shenyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just make sure to assert what rooms you have booked or reserved”
  • our view from the room
  • this is there executive room
 of 5 bubbles ozgooo1980, 13 Sep 2016 | Read review
“the higher the better, and facing the west on the front side of the hotel is a nicer view.”
 of 5 bubbles GlobalPassion, 30 Aug 2016 | Read review
“I was on the 16th floor and it was as quiet as a monastery. Facing west was nice fr sunsets.”
 of 5 bubbles Stump_fiddle, 27 Mar 2016 | Read review
“All are probably fine. I was on the 17th floor.”
 of 5 bubbles howardxp1, 14 Dec 2015 | Read review
“Rooms on the East side of the building often get a very bright view of the sunrise early in the morning (5am).”
 of 5 bubbles V2343MPdavids, 5 Dec 2015 | Read review
5 of 5
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