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Hotel Jen Shenyang by Shangri-La

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Traveller (207)
Room & Suite (49)
Dining (9)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Additional information
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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All reviewstrain stationbit datedan excellent experienceimperial palacedecent hotelcommunicate in englishchinese foodcomfortable hotelfront desk staffother hotelsbuffet breakfastshopping mallbingshangrilogoessentialshairdryer
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1 - 5 of 109 reviews
Reviewed January 29, 2018

The Shangrila is a decent hotel but just not as good as the other places in town in comparable price range. The deco is bit to much for my taste and all in all the hotel seems to be more focused on the domestic travelers....More

1  Thank DerVornehmeHerr
Response from HJSY, Manager at Hotel Jen Shenyang by Shangri-LaResponded 4 weeks ago

I would like to thank you for chooseing our hotel, Hotel Jen Shenyang !HotelJen offers easy and efficient service and attentive care to the guests, while at the same time providing them with the most practical local tourist information. HotelJen offers a great choice for...More

Reviewed December 15, 2017 via mobile

It was a bad experience from the moment we decided to book. I sent the hotel directly a number of emails, in Chinese and English, but never got a response. Even after I had proceeded to book my confirmed reservation via Agoda, the hotel still...More

Thank tkjy
Response from HJSY, Manager at Hotel Jen Shenyang by Shangri-LaResponded December 18, 2017

I would like to thank you for chooseing our hotel, Hotel Jen Shenyang !HotelJen offers easy and efficient service and attentive care to the guests, while at the same time providing them with the most practical local tourist information. HotelJen offers a great choice for...More

Reviewed November 17, 2017 via mobile

I had an excellent experience. I’m very happy with the hotel service. The staff is very polite. Food is fresh and delicious. The rooms are super clean, smell nice and very comfortable. I highly recommend this hotel to others

Thank rajuraju007
A TripAdvisor Member
1
Reviewed November 15, 2017

I've passed seven nignts in the hotel Jen in my hometown Shenyang, which included many facilities for the common transport. Moreover, the room is confortable, the buffet breakfast is very delicious and people who work there are such nice and efficient, I recommand a lot.

Review collected in partnership with shangri-la.com
Thank A TripAdvisor Member
Reviewed November 8, 2017 via mobile

My passport was with the travel agents to get my North Korea visa. I arrived and handed over my UK passport but as there was no Chinese visa they wouldn't let me check in. It shows a lack of flexibility that I am sure runs...More

1  Thank James H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$67 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Shenyang
#4 Business Hotel in Shenyang
#58 Best Value Hotel in Shenyang
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Shenyang
#4 Business Hotel in Shenyang
#58 Best Value Hotel in Shenyang
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (207)
Room & Suite (49)
Dining (9)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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wang y
October 23, 2014|
Answer
Response from glnomad | Reviewed this property |
Typically I book thru the hotel websites and I stayed on the 15th floor (if I remb correctly). Hope it helps
0
Votes
Room Tips
"higher levels are newer"
Read review
"Vista a la avenida principal o a calle Taiyuan de preferencia."
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"high floor, non smoking, corner room, my preference, hope other people will like as well"
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"Corner room was big but chilly, new room was wonderful."
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