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It was a bad experience from the moment we decided to book. I sent the hotel directly a number of emails, in Chinese and English, but never got a response. Even after I had proceeded to book my confirmed reservation via Agoda, the hotel still...More
Response from HJSY, Manager at Hotel Jen Shenyang by Shangri-LaResponded 4 weeks ago
I would like to thank you for chooseing our hotel, Hotel Jen Shenyang !HotelJen offers easy and efficient service and attentive care to the guests, while at the same time providing them with the most practical local tourist information. HotelJen offers a great choice for...More
I had an excellent experience. I’m very happy with the hotel service. The staff is very polite. Food is fresh and delicious. The rooms are super clean, smell nice and very comfortable. I highly recommend this hotel to others
I've passed seven nignts in the hotel Jen in my hometown Shenyang, which included many facilities for the common transport. Moreover, the room is confortable, the buffet breakfast is very delicious and people who work there are such nice and efficient, I recommand a lot.
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My passport was with the travel agents to get my North Korea visa. I arrived and handed over my UK passport but as there was no Chinese visa they wouldn't let me check in. It shows a lack of flexibility that I am sure runs...More
Very well located, just a few minutes on foot from the Shenyang train station and from a subway station. Room was spacious with a large bathroom. Many restaurant options and cafés very close. Only drawback: some of the hotel staff, i.e. housekeeping ladies, were talking...More