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Grand Hyatt Shenyang

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#3 of 1,107 Hotels in Shenyang
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Grand Hyatt Shenyang
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192 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Poecking, Germany
Reviewed 2 days ago NEW

I frequently stay in Hyatt Shenyang. This time for one week in 04/2017. The reception works very professional. The rooms are good, large enough, comfortable. Some times some construction noise, this time unproblematic. Breakfast ist excellent. Good food and beverages in lounge at happy hour. Gym 24 hours and very good equipment. Staff cares personally and is very friendly. English...

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Thank Hartmut E
Saratoga, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

Great location, and higher stand in Shenyang. Link to Mall that it is easy to find restaurant, shops & supermarket with out go through outside while it was frozen. The staffs showed their professional. Very clean and quite. Some Staff seem be very shy to say " excuse " "Thank You". However, it is top level. The indication must be...

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Thank Jerry Z
About Hotel's Favourite Review
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer Jerry Z Warm greetings from Grand Hyatt Shenyang! Thank you very much for taking time to complete the on-line review. We are very pleased to learn that you are satisfied with your stay with us. Please rest assured that I will share your feedback with my team and it is definitely a great encouragement to them. Taking this...

Reviewed 1 week ago

Certainly the best hotel in Shenyang. From the moment I checked in to the moment I left I felt welcomed and at home. Even though there were construction works near the hotel running 24/7 the noise was heard within the room. The food in the restaurants was of a great quality and the hotel is very well located being next...

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Thank godfreyv2016
Denville, New Jersey
Reviewed 2 weeks ago

If outside temperatures are moderate and you are there in the first four months of the year, there is no air conditioning. Especially during the day. If you like cool sleeping, time of year is critical. I found sleep too uncomfortable.

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Thank tom k
Reviewed 4 weeks ago

I have to admit I was very disappointed with my stay at the Grand Hyatt in Shenyang. I've been to other hotels of this chain all over the world but this one is much below the standard. The staff speak very poor English, they don't know what they have in the menu, it's very hard to communicate. We went to...

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Helpful?
Thank Mary J
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer Edyta Z, Warm greetings from Grand Hyatt Shenyang. Thank you very much for choosing Grand Hyatt for your recent stay in Shenyang and taking time to complete on-line review. Your feedback on associates’ language barrier and unsatisfied service experience at the bar were well received. Firstly, I would like to extend our sincere apologies for all the inconvenience...

Reviewed 4 weeks ago via mobile

The Grand Hyatt is a must stay place while visiting Shenyang either for business or pleasure. The hotel is attached to a luxury mall that has much to offer during your stay. The restaurants at the Grand Hyatt are amazing and never disappointing!

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Helpful?
Thank paulhS5814KN
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, Warm greetings from Grand Hyatt Shenyang! Thank you very much for taking time to complete the on-line review and sharing experience from your stay. We are very pleased to learn that you are satisfied with your stay with us. Taking this opportunity, I would like to thank you for your support Grand Hyatt Shenyang and looking forward to...

München, Germany
Reviewed 12 March 2017

Modern, efficient hotel. Friendly and helpfull staff. Excellent breakfast. Very nice pool, sauna and fitness area. Free parking. Hotel is ideally located for business and free time. Good access to freeway, subway stop next door, plenty of shops and restaurants within walking distance.

Review collected in partnership with Hyatt Hotels
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Thank Z771CTthomasr
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, Warm greetings from Grand Hyatt Shenyang! Thank you very much for taking time to complete the on-line review and sharing experience from your stay. We are very pleased to learn that you are satisfied with your stay with us. Taking this opportunity, I would like to thank you for your support Grand Hyatt Shenyang and looking forward to...

Hong Kong, China
Reviewed 11 March 2017 via mobile

This is a great grand Hyatt....quite similar to all the other grand Hyatt hotels but still a great hotel with very good rooms and overall service. The bar on the top floor is good and quite lively and the lobby area is very open with a great bar (which seems to close at close to midnight). Breakfast Buffett is exceptional...

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Thank NeilJ-HongKong
Stella S, Hoitel Manager at Grand Hyatt Shenyang, responded to this review

Warm greetings from Grand Hyatt Shenyang! Thank you very much for taking time to complete the on-line review. We are very pleased to learn that you are satisfied with your stay with us and thank you for your kind words on the hotel Lobby, Fa'r bar and the Lounge. Taking this opportunity, I would like to thank you for your...

Munich, Germany
Reviewed 11 March 2017 via mobile

Very nice hotel with great service. But warm beer ;-) The hotel has a very good bar in the upper foor. Further a bar in the Lobby. The room are in an very high standard. A lot of western people stay in this hotel.

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Thank NiHaoTom
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer Warm greetings from Grand Hyatt Shenyang! Thank you very much for taking time to complete the on-line review. We are very pleased to learn that you are satisfied with your stay with us. Your comment on the warm beer are well received and corrective action will be taken in place for further improvement. Taking this opportunity, I would...

Graz, Austria
Reviewed 29 January 2017

Review collected in partnership with Hyatt Hotels
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Thank karll902
Stella S, Hotel Manager at Grand Hyatt Shenyang, responded to this review

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Grand Hyatt Shenyang

Address: No.288A, Qingnian Street,Heping District | Shenyang, PRC China, Shenyang 110004, China
Region: China > Liaoning > Shenyang
Price Range: $212 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hyatt Shenyang 4.5*
Number of rooms: 353
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Hotel Style:
#1 Business Hotel in Shenyang
#1 Spa Hotel in Shenyang
#3 Luxury Hotel in Shenyang
#14 Best Value Hotel in Shenyang
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Shenyang staff and other travellers.
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Questions? Get answers from Grand Hyatt Shenyang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a corner room”
SQ380JC, 20 Dec 2016 | Read review
“Facing the lake and construction or facing another building but quieter.”
N6819THsusanl, 25 Sep 2016 | Read review
“Higher floors avoid wasting time in shuttling in the elevator between lobby & floors.”
Asianexpert, 20 Jun 2016 | Read review
“Have a room looking out at the front over a park.”
WillK179, 18 May 2016 | Read review
“Try to get the back of the building; the road and construction going on at the front can be noisy (but not too bad).”
AussieGadabout, 25 Oct 2015 | Read review
5 of 5