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Sofitel Jinan Silver Plaza

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#2 of 1,098 Hotels in Jinan
Certificate of Excellence
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Sofitel Jinan Silver Plaza
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234 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Reviewed 2 weeks ago via mobile

The rooms are quite nice and the revolving restaurant on the top floor offers a great view (if not food). If you're in Jinan for a while, it's worth staying for a change of scenery, however I'll probably just stay at the Crowne Plaza again

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Helpful?
Thank JimReviews
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear JimReviews Thank you so much for giving us reviews and recognition for the room and the view on top floor revolving restaurant, it also gives us so much encouragement. We noticed the food is not up to your expectation, however did you know that our chef is working on a secrete project lately? Let me know when you are...

Jinan, China
Reviewed 23 January 2017

I had a wonderful time when I stayed at the Sofitel in Jinan. The location is central to the heart of the city so shopping and watching the evening fountain light show is simple. The staff was attentive and helpful and the atmosphere of the room and the public areas like the executive lounge was conducive to both conversation and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Z4094OWsusank
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear Z4094OWsusank Thank you for choosing stay with us, we are so happy to learn that you enjoyed your stay. Sofitel Jinan is a home away from home, we are looking forward in seeing you again in the near future. Best Regards View LI Guest Experience Manager

Detroit, Michigan
Reviewed 18 January 2017

I stayed just one night at the Sofitel in Jinan and it was a wonderful experience. The hotel staff was very friendly and the spacious rooms made me feel at home. The revolving restaurant on the 49th floor was a really nice experience with many choices of cuisine. With an attached shopping mall, you can get just about anything you...

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Helpful?
Thank Marko2164
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear Marko2164 Thank you for taking time and write about us, we are so excited to learn that you had a wonderful experience, this is already more than everything we need, your recognition! I do hope you explored everything during your stay, and in case if you have not been to Biscotti, maybe you could pay a visit next time...

Melbourne, Australia
Reviewed 27 December 2016

It was a great experience staying at the hotel in such a nice day. Lots of good restaurants around the hotel. The only con is the traffic around is always jammed as it's located in the heart of the city. Hope there could be a metro very soon.

Review collected in partnership with Sofitel.com
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Helpful?
Thank Oscar T
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear Oscar T Thank you for your valuable comments, and letting us know how enjoyable your stay was. At Sofitel all our ambassadors who checks you in, cooking the dishes, serves you food & drinks, keeps tableware shinning or vacuum the floor etc., we are always making extra efforts and keep the standards as high as possible to ensure you...

Reviewed 20 December 2016

Hotel is very comfortable and has spacious rooms. The staff is excellent and speak very good English. Restaurant food quality is very good. The location is close to shopping and an easy walk to the park areas.

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Helpful?
Thank James H
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear James H Thank you for staying with us and taking time to let us know how your stay was. We always measure our service quality by guest satisfaction, and we are glad you feel the same. All our ambassadors are working very diligently to keep the standards as high as possible, to ensure your experience is flawless. However, we...

London, United Kingdom
Reviewed 18 December 2016

We tend to be in Jinan every year or two and always return to the Sofitel. It's a really lovely hotel well situated in the heart of Jinan, just around the corner from Quancheng Square park and a short walk from the City Moat and Baotu Spring which are all worth a visit. We stayed in a club floor room...

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Helpful?
Thank DavidB1024
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear DavidB1024 Thank you for choosing stay with us and we are so grateful to be your preferred hotel at Jinan. After reading such beautiful stay experience, I already started to imagine how would I feel if I was like you. Explore the city, and hotel, and keep returning to us. I must say You Are Unique, that is not...

Reviewed 11 November 2016 via mobile

Good location Downtown area,breakfast is so delicious,not comfortable lobby and room size is small.Price are normal.Amazing Restaurant is can be seen the whole town view.Closely so many restaurants and local stalls anyone you can choose.They accept US$ for room charge.

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Helpful?
Thank Tun T
Sofitel Jinan S, Guest Experience Manger at Sofitel Jinan Silver Plaza, responded to this review

Dear Tun T Thank you for taking time and letting us know how you think about our hotel. Not quite sure that if you had chance to witness our famous singer Mr. Fillmore in city, people came long way to watch his show. The show is both available at Silver Sky revolving restaurant and lobby bar at different time in...

Reviewed 30 October 2016 via mobile

Been in Sofitel Jinan on business. It's pretty old it appears when I entered the room. I had to change the room because of bad odour when I turned the air con on. The complaint massacred so quickly that I had engineers and the manager visiting the room to make sure that my complaint was attended. Not much of options...

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Helpful?
Thank Sivakumar S
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear Sivakumar S Thank you for taking time and letting us know how you thought about your stay at Sofitel Jinan Silver Plaza, it’s been really helpful for improving our service. We are service and experience oriented hotel and we strive to make all of our guests’ stay are memorable one. However as a hotel has been opened for decades,...

Sydney, Australia
Reviewed 29 October 2016 via mobile

This hotel is a little old with a few rough edges but the staff make up for it. We were in Jinan for a family event and were due to stay 17 days so on check in the General Manager came to make sure the booking was correct (i.e. not 7 days). However for medical reasons we did have to...

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Helpful?
Thank JayDeeBee1950
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Dear JayDeeBee1950 Please let me this opportunity to thank you for choosing stay with us and giving us such informational and helpful review. It’s been our pleasure to be with you and your family for 12 days stay, there is nothing more we could express our joys as well. As you know we are service and experience oriented hotel and...

Shanghai, China
Reviewed 27 October 2016 via mobile

This hotel is called 5 stars hotel, but the Chinese restaurant is the smallest one I have never experienced before, the room is spacious but old, the occupancy rate is very high on the day I am staying, so the breakfast on the top floor is chaotic, they handle complain very fast and the front office staff are well trained....

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Helpful?
Thank dayang60
Sofitel Jinan S, Guest Experience Manager at Sofitel Jinan Silver Plaza, responded to this review

Bonjour dayang60 Sofitel Jinan Silver Plaza is sending you our best wishes! Firstly please allow me to deliver the most sincere apology for making your stay unenjoyable, believe us, this is not we are intentionally to offer as a service and experience oriented hotel. Due to a high business demand recently, some of outlets might encounter the peak of traffic,...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of the enchanting commercial district, just off bustling Central Main Square, Sofitel Jinan Silver Plaza celebrates understated luxury and compelling design. A heaven of tranquility, ideal for business or pleasure located just a stone’s throw from city’s many captivating sites, cultural venues, and international luxury boutiques. 356 guest rooms including 68 suites, all offering supreme comfort, refined atmospheres, and eloquent touches. Luxurious bathrooms feature sleekly polished stone and glass, French elegance with Hermes and Lanvin luxurious amenities, and the majestic 330 m2 Imperial Suite offers an airy, inviting living room ideal for private get-togethers and business meetings. ... more   less 

Additional Information about Sofitel Jinan Silver Plaza

Address: No.66 Luoyuan Main Street, Lixia District, Jinan 250063, China (Formerly Sofitel Silver Plaza Jinan)
Region: China > Shandong > Jinan
Price Range: $103 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Jinan Silver Plaza 5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com, Ctrip TA and Jetsetter so you can book your Sofitel Jinan Silver Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Silver Plaza Jinan
Sofitel Jinan Silver Plaza China - Shandong
Jinan Sofitel
Hotel Style:
#1 Business Hotel in Jinan
#2 Best Value Hotel in Jinan
#2 Luxury Hotel in Jinan
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Jinan Silver Plaza staff and other travellers.
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Questions? Get answers from Sofitel Jinan Silver Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors offer a nice city view”
 of 5 bubbles Marko2164, 18 Jan 2017 | Read review
“High rooms best”
 of 5 bubbles wizardj007, 25 May 2016 | Read review
“Do not show them your Accor card if you want to be upgraded”
 of 5 bubbles keithh765, 14 Dec 2015 | Read review
“as high as possible”
 of 5 bubbles t-gilli, 27 Oct 2015 | Read review
“Higher floor, north-facing (view of Quancheng Square and Daming Lake)”
 of 5 bubbles Voyage_harbours, 16 Oct 2015 | Read review
5 of 5