We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfree shuttlepanda basechinese restaurantoutdoor poolwedding chapelpanda reservepanda centrehotel is fantasticshuttle serviceclub roomdinner buffetpanda breedinghotel is locatedconcierge deskgiant pandastaxi driverfive star hotel
My friend and I stayed for one night in end July and selected the hotel based on its proximity to the panda reserve. It was a very beautiful hotel but the concierge desk was just not interested to provide any services.
We enquired about shuttle...More
Thank Yee Thong T
Response from Christy W, Public Relations Manager at Crowne Plaza Chengdu Panda GardenResponded 10 September 2017
Thank you very much for staying with us at Crowne Plaza Chengdu Panda Garden, and spend your precious time to share with us your last stay experience! We do sincerely apologize for the inconvenience caused by our concierge team. This issue has been...More
Did my research and opted to stay out of town and near the panda base, smart move !
We stayed for four nights at the Crowne Plaza and loved every minute. Special mention to Rusty the concierge, who met us at the subway station making...More
Thank clive j
Response from Christy W, Public Relations Manager at Crowne Plaza Chengdu Panda GardenResponded 30 August 2017
Thank you for choosing Crowne Plaza Chengdu Panda garden, and share with us your precious feedback. We are so happy to hear that you had a good stay in our hotel and we appreciate for your compliment on our concierge service. We will...More
Hotel is decent, location is way out of the way, and the hotel staff are unwilling to remove noisy guests. It's ridiculous how drunk people can just walk up and down the halls without being asked to leave the hotel premises. We complained, called the...More
Response from Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda GardenResponded 20 August 2017
Dear Guests, thank you for choosing Crowne Plaza Chengdu Panda Garden, and taking the time to write a review.
We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. We did try...More
Can't get enough of Pandas? Well, stay in the Panda Room, worth 200rmb extra. This was perfect place after roughing it for a couple of weeks. All the western amenities you expect, separate shower (good pressure and hot water) tub, big towels and soft bed....More
We stayed here because it was close to the Panda Base, however, we ended up booking a tour that took us from this hotel to another Panda Center about 1 and 1/2 hours a way from the hotel. The hotel itself is very nice, feels...More