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Crowne Plaza Chengdu City Center

807 reviews
#40 of 2,790 Hotels in Chengdu
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Traveller (262)
Room & Suite (95)
Dining (22)
Overview
  • Excellent25%
  • Very good52%
  • Average17%
  • Poor5%
  • Terrible1%
Travellers talk about
“chunxi road”(10 reviews)
“chengdu city”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
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Contact Info
Name/address in local language
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Reviews (807)Write a Review
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All reviewsrefurbished roomchunxi roadchengdu cityplatinum memberhotel guestsbreakfast buffetlaundry servicelanguage barriertianfu squarehotpotchinese foodzarachinataxiconciergeadapterstarbucks
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11 - 15 of 225 reviews
Reviewed 4 June 2017 via mobile

Rating of this hotel was the only 4 stars in our package that included Beijing, Xian and 3 more cities in China . To our surprise it was as good or even better that any of the others. Should be rated 5 stars, no doubt...More

Thank Angelllllllllll
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 6 June 2017

Hello Angel Many thanks for your feedback and delighted to read you enjoyed your stay at the hotel. I do hope that you had a great trip around China and that we can welcome you back again to Chengdu. With best wishes William Hall General...More

Reviewed 18 May 2017 via mobile

We visited this hotel on a number of occasions and it offered comfortable accommodation in a central locale - as its name suggests. Perfect for meeting clients. It was nothing special but met our needs at the time.More

Thank Greg C
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 19 May 2017

Dear Greg C Thank you for your feedback concerning your recent stay with us, I am pleased you had a comfortable stay and were able to have your business meetings in the hotel. As a repeat customer we value you your support so hope we...More

Reviewed 16 May 2017

Smart, but slightly dated hotel which is in a great location for the centre of the city. Recent room refurbishment has vastly improved the hotel. They are smart, very comfortable and give a great night's sleep. Room temperature control is good too. The rest of...More

Thank dbchippy
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 19 May 2017

Dear dbchippy Thank you for the feedback concerning your recent stay. I am glad you found our location good and the refurbished rooms to be smart and comfortable and more importantly uou had a good nights sleep. We will continue with the overall improvements in...More

Reviewed 4 May 2017

The hotel is located very close to the center with many possibilities to go shoping or have food in one of the numerous restaurants. The hotel is clean but unfortunately not in the condition of a facility up to todays standards. Reconstruction, modernization and maintenance...More

Thank EberhardH171
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 7 May 2017

Dear EberhardH171 Thank you very much for your online feedback concerning your recent stay at the hotel. I was very pleased to read that you enjoyed our central location, service of the staff and the breakfast. I certainly noted your comments concerning the refurbishment and...More

Reviewed 16 April 2017 via mobile

We were welcomed by a lovely gentleman named Adam who informed us of places to eat and supplied us with a detailed map. As previously travelled through china the language barrier can be difficult at times it was refreshing to know we can contact him...More

Thank Rose c
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 19 April 2017

Dear Rose C Thank you very much for your online feedback concerning your recent stay at the hotel. I was very pleased to read that our Adam in Guest Relations had been able to assist you and give you suggestions on where to go, I...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$77 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#34 Luxury Hotel in Chengdu
#37 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$77 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#34 Luxury Hotel in Chengdu
#37 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (262)
Room & Suite (95)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from GuestRelationsCTUCH | Property representative |
The day pass for the pool only is RMB100 and for the pool and gym is RMB180. Changing rooms and towels are available Best wishes William Hall General Manager
0
Votes
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from Angelllllllllll | Reviewed this property |
Sorry did not use the pool and did not ask about a one day pass. One thing I can assure you. Very few people in the hotel might answer your question because almost no one speaks English
1
Vote
Room Tips
"Higher Floors always have chance to have nice view."
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"higher floor has more beautiful views towards roadside."
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"Ask if there are updated rooms."
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"ask for newly refurbished room"
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