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Crowne Plaza Chengdu West

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Crowne Plaza Chengdu West is the first international five-star hotel set in the West Park of Chengdu Hi-Tech Zone. The hotel is conveniently located, just 30 minutes from Chengdu Shuangliu International Airport and offers easy access to the city center via car within 15 minutes’ drive or by nearby subway line 2. While in Chengdu, guests will discover a number of great destinations, including popular Tianfu Square, Zhonghai International Community, Culture Heritage Exhibition Park, Happy Valley theme park, Qingcheng Mountain and the world famous Chengdu Panda Base.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Restaurant
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Indoor pool
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
Hotel links
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Location
Full view
Getting there
Chengdu Airport4 km
Wanxian Airport52 km
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Nearby attractions
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Reviews (231)
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67 results
Traveller rating
42
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1
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LanguageEnglish
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42
19
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1
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All reviews business hotel hotel facilities are chinese restaurant great hotel business trip locker room nice room airport pickup the executive lounge late check would highly recommend this hotel the holiday inn the air conditioning breakfast buffet tianfu square walmart gym
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1 - 5 of 67 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

Returning to this hotel another time, I have to admire the collective will of the team to offer services and hospitality. The executive club lounge is well equipped with a very friendly team. All girls are very and friendly, willing to help. Only disappointment is...More

Date of stay: December 2018
Thank Tao-is-Tao
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded 6 days ago

Dear Tao- is-Tao, thank you so much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. We understand and apologize for the inconvenience caused by the member privilege and gym environment. We hope for the opportunity to...More

Reviewed October 26, 2018 via mobile

another late check in and again this was seamless (thanks to our tour guide) . the theme of places in china is the english is rudimentary - crowne plaza is an international name and i did expect a little more understanding especially when trying to...More

Date of stay: October 2018
Thank chrispy75-12
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded November 1, 2018

Dear Chrispy, thank you for staying with us at Crowne Plaza. We are honored to provide you with a spacious and comfortable living environment and a perfect dining experience. Meanwhile, we will strengthen the training of employees' daily English and the maintenance of hardware facilities....More

Reviewed September 21, 2018 via mobile

This hotel is located conveniently close to the Panda Research base. That does mean that it is not downtown. It serves mainly Chinese tour and business groups. The meal services are set up as buffets. We did not try the steak restaurant. The food is...More

Date of stay: September 2018
1  Thank AoifeCuRua
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded September 26, 2018

Dear AoifeCuRua, thank you for staying with us at Crowne Plaza Chengdu West. We are very honored to provide you with a good dining experience and excellent service level .And very happy that you have a happy memory cause of the spacious and comfortable room....More

Reviewed September 20, 2018

Would rate this hotel as 4.5 star. Our room number was 320, which had a patio where one could hold a party. Unfortunately the patio was extremely dirty and the plants were dying from lack of water. There is a king sized bed and a...More

Date of stay: September 2018
Thank Jayne J
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded September 26, 2018

Dear Jayne, thank you for staying with us at Crowne Plaza Chengdu West.  We are very honored to provide you with a spacious and comfortable accommodation space. We will strengthen the cleaning of the courtyard and the careful care of the plants. And we are...More

Reviewed September 8, 2018 via mobile

It’s been a long time since I have been in China. This “international” hotel is painful if u r a true foreigner. Of which there r few here. Even the Indian bloke at the front desk looked like a shell shocked WWII prisoner when I...More

Date of stay: September 2018
Thank ken_stearns
Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu WestResponded September 10, 2018

Dear valued guest, thank you for staying with us at Crowne Plaza Chengdu West. We are so sorry that you did not have a pleasant stay here. For our receptionist, we will improve their spoken English and practice a lot with each other. For the...More

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Room Tips
"Rooms facing away from the main road and overlooking the pool area"
196jaynej
Sep. 20, 2018
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"Rooms overlooking the intersection offer some interest"
Far2G0
Oct. 29, 2016
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"elevation, and wiew to the terrace"
FranckL4
Oct. 10, 2016
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"Ask for a room with a balcony. You'll be facing away from the larger street in front and have a more..."
RichardToronto
Aug. 5, 2016
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PRICE RANGE
US$77 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
347
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