We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Chengdu

Visit hotel website
Traveller (1322)
Room & Suite (181)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
River View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
3,273Reviews
1,430Photos
3Q+A
100Room tips
Traveller rating
  • 2,424
  • 724
  • 101
  • 17
  • 9
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Best experience . Great hospitality. Highly recommended. Thank you so much Dannay , Susan and Anita for the tasteful food and great service. The whole family loved the stay . You should visit Chengdu and stay in Shangrila. Totally worth it :)
Read more
Response from Thomas G, General Manager at Shangri-La Hotel Chengdu
Responded 1 week ago
Dear FatimaMudassir, thank you for sharing your experience at Shangri-la Chengdu Hotel. We are delighted that you enjoyed the recent stay with Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.
Read more
Danney the Chief and Carol my waitress were fantastic !!! The view from the lounge likely is the best in Chengdu. Vera, the hostess was professional, friendly and a joy to be around. I would highly recommend this establishment to my friend and family.
Read more
Response from Thomas G, General Manager at Shangri-La Hotel Chengdu
Responded 2 weeks ago
Dear guest, I am delighted that you had a wonderful stay with us. We are really pleased to know that you have enjoyed your recent stay with us and we look forward to welcome you back to the Shangri-la Hotel, Chengdu soon.
Read more
I came to Chengdu for the first time and it really impressed me. Hotel’s facilities are very good and clean.The room was fantastic and it got everything I need. Tyler Wang at the Concierge was very helpful.He helped me planned the whole trip at Chengdu without a word and it
Read more
Response from Thomas G, General Manager at Shangri-La Hotel Chengdu
Responded 2 weeks ago
Dear Guest, We are really pleased to know that you have enjoyed your stay with us and we look forward to welcome you back to the Shangri-la Hotel, Chengdu soon.
Read more
Chief Concierge Vagrent Fu arranged a Xi’an trip to see the terra cotta soldiers and Qingcheng Mt. trip for some of my crew and myself. He organized the taxi to the train, helped with the purchase of our train tickets and helped with getting us a hotel in Xi’an. the trips to the
Read more
Response from Thomas G, General Manager at Shangri-La Hotel Chengdu
Responded 4 weeks ago
Dear jonk528, I am delighted that you had a wonderful stay with us. We are really pleased to know that you have enjoyed your recent stay with us and we look forward to welcome you back to the Shangri-la Hotel, Chengdu soon.
Read more
I happen to visit the bar on 35th floor in the hotel. The view is surprisingly good and the staff there is quite nice and helpful. One stunning girl named Yvonne is really impressive. Highly recommend.
Read more
Review collected in partnership with 单个酒店
Response from Thomas G, General Manager at Shangri-La Hotel Chengdu
Responded Jan. 16, 2019
Dear ZiyangCui, thanks for your sharing and give the full score. We are delighted that you enjoyed our Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementShangri-La Hotel Chengdu
豪华江景房Deluxe Riverview Room
DSC_4031
DSC_4033
DSC_4038
DSC_4044
PreviousNext
12345637
there is a super market 24hours open just on groud floor
1 vote
Show all answers
I'm not aware if Shangri-la directly can provide hahal food but I have seen many muslim restaurants in my wandering about the city. I suggest you just ask the hotel directly.
0 votes
Show all answers
Yes indeed they do.
0 votes
Show all answers
"The higher floors with the river view is spectacular at night!"
"It is worth spending that little bit extra to stay in a club room with a river view."
"Ask for river view"
"river view room"
"Go for higher up"
PreviousNext
12345620
PRICE RANGE
US$143 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel chengdushangri la chengdu
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
593
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing