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InterContinental Century City Hotel Chengdu

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#25 of 2,618 Hotels in Chengdu
Certificate of Excellence
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InterContinental Century City Hotel Chengdu
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673 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Century City Hotel Chengdu
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Showing 200: English reviews
Reviewed 1 November 2016 via mobile

Stayed here in a group for a conference. Have been to stay in Chengdu before and know that ordering wine is an issue as the hotels don't have a lot of choice and quickly run out. This was still the case at IHG. Food ordering in the hotel restaurants was also a problem as meals aren't served at the same...

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Helpful?
Thank Mandy H
Management response:

Dear Mandy H, Thank you for staying at InterContinental Century City Chengdu and sharing your feedbacks over the staff's spoken English. All your opinions are very much appreciated and have been gaven to the related departments. We're consistently improving the staff's spoken English by training. We're also glad to know that you actually satisfied with the rooms. Your opinion about...

San Jose, California
Reviewed 28 October 2016

I stayed at this hotel while I was in Chengdu on company business. Overall, the hotel and its staffs go all their way to provide me professional service. I would like to mention to individual who do more than what I expected to make my stay more enjoyable. Larry, the club floor chef, always stop by to ask how the...

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Helpful?
Thank phamphan1949
Management response:

Dear phamphan1949, Thank you for staying at InterContinental Century City Chengdu and your good comments over Larry and Nina. We're encouraged and inspired by their cases. And we will definitely share with our team. Please come back again to meet Larry and Nina and see the improvements in house cleanning. Lizzy Fan Distribution & Relationship Marketing Team

Gothenburg, Sweden
Reviewed 28 October 2016

This hotel is within walking distance to the convention center. I did not stay at the hotel but I had two dinners at the hotel restaurant La Rotisserie. Service was great but challenging with being English speaking guests. The menu was on an iPad which was great - if you are not too many as we were, around 16 people....

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Helpful?
Thank Lennart J
Management response:

Dear Lennart J, Thank you for sharing your comments over InterContinental Century City Chengdu Your comments over the food serving will be shared with the FB team. We wish you will stay in InterContinental Century City Chengdu on your next journey in Chengdu and share experience our room and facilities. Have a nice day! Lizzy Fan Distribution & Relationship Marketing...

Dublin, Ireland
Reviewed 27 October 2016

I stayed here for a Conference. The location of the hotel is within walking distance to the Conference centre and also to a number of nearby restaurants. The hotel is ideally located halfway between the airport and the city centre - expect to travel for 30 minutes to the city centre in the evenings. From check-in the lobby is opulent...

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Helpful?
Thank Daragh H
Management response:

Dear Daragh H, Thank you for staying at InterContinental Century City Chengdu during your business trip. We're encouraged by your opinions. We will keep serving all the guests with excellent service. Thank you and have a nice day! Lizzy Fan Distribution & Relationship Marketing Team

herts
Reviewed 26 October 2016

I stayed here for 4 nights in September. I was at a conference so the hotel is handily placed as the conference centre was 5 minutes walk away. The rooms were nice and service good. My room wasn't ready at check in so they gave me another room to rest up with until mine was ready. The bed was comfortable...

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Helpful?
Thank turnipgreen
Management response:

Dear turnipgreen, Thank you for staying at InterContinental Century City Chengdu and sharing your feedbacks. As you mentioned, the hotel is near to the exhibition center. The hotel is equipped with fine facilities and services. There are plenty choice of food. We're trying to improve staff's spoken English. Welcome back again! Lizzy Fan Distribution & Relationship Marketing Team

Hong Kong, China
Reviewed 18 October 2016

Had a great stay at this hotel over the weekend. Staff went out of their way to make my visit comfortable by going the extra mile. As someone who spends a lot of time in hotels I was was very impressed. Lovely hotel and would recommend for sure.

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Thank NeilHKG
Management response:

Dear NeilHKG, Thank you for choosing InterContinental Century City Chengdu and sharing your pleasant experience. Your compliment over the staff service is very much encouraging. It's a big honor for us to make you feel comfortable during your stay. Wish you will come back again soon. Lizzy Fan Distribution & Relationship Marketing Team

Shah Alam, Malaysia
Reviewed 9 October 2016

The moment I stepped inside, I was truly impressed by the decoration in the lobby area. The combination of traditional Chinese decor and modern western touch gave that "majestic" look. The service was very good. I really like the room, everything is in order especially the bathroom. So far, this is one of the best five star hotels i have...

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Thank Hazimo
Management response:

Dear Hazimo, Thank you for staying InterContinental Century City Chengdu and your highly recommendation. While you're having a business trip here. This is definitely the best choice for you. Near to the exhibition center. There are plenty dining choices within and around the hotel. The authentic Sichuan Hot pot in Shujiuxiang restaurant is highly recommended. Please try it on your...

Kuala Lumpur, Malaysia
Reviewed 8 October 2016 via mobile

Stayed here for 6 nights. A good business hotel, close to the convention centre and a walking distance (around 600-800m) to the nearest metro station, Century City. The only thing missing is swimming pool, which is quite weird for a hotel with such prestige. There was also a premium outlets located nearby but looks like it has been close down...

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Thank MysticMald
Management response:

Dear MysticMald, Thank you for staying InterContinental Century City Chengdu and sharing your feedback. As you mentioned, within a walking distance, there are many dining choices and a metro station. You do noy have to go too far. While, the metro station can led you to a lot of place you want to go in Chengdu. Looking forward to see...

Dragoer, Denmark
Reviewed 6 October 2016 via mobile

A very Nice hotel - all the facilities you need on a business trip. Very big rooms and always Nice cleaned. Excellent restaurant and bar - restaurant plenty of choices no matter if you want local food or just a burger. Good location for the konference center / global center. Will for sure use the hotel again if i have...

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Thank am200276
Management response:

Dear am200276, Thank you for choosing InterContinental Century City Chengdu. The hotel is equipped with very facilities you need for a business trip. While, it also can be a good choice for holiday. Wish you can spend your holiday on your next trip. Lizzy Fan Distribution & Relationship Marketing Team

Plano, Texas
Reviewed 28 September 2016

This is a lovely hotel with a beautiful lobby and stunning atrium. The guest rooms are also nicely appointed with amazing showers and luxury touches throughout. This would absolutely be a five star review if not for the lack of service in the hotel restaurants and bars. The service is certainly warm and friendly as you enter the hotel but...

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Helpful?
Thank Malcolm G
Management response:

Dear Malcolm G, Thank you for choosing InterContinental Century City Chengdu and sharing your suggestion over the English skills in restaurants. We have forwarded your points to the DOFB. We would like to apologize on your unpleasant encounters on this area. On your next trip, we highly recommend you to contact the restaurant managers to better serve your needs. Also,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Combining the best of European tradition and Chinese warmth, the InterContinental Century City Chengdu stands out as an exciting new landmark in the capital of Sichuan province. The hotel offers a full range of guestrooms and suites, an array of excellent restaurant and lounge offerings, a stylish Spa and first-class event and business facilities. Serving as an ideal venue for the business traveller in Chengdu, the hotel is within walking distance of the Chengdu International Exhibition Centre and a 20-minute drive from the airport. ... more   less 

Additional Information about InterContinental Century City Hotel Chengdu

Address: No.88 Century City Road, Wuhou District, Chengdu 610041, China
Region: China > Sichuan > Chengdu
Price Range: $196 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Century City Hotel Chengdu 5*
Number of rooms: 555
Reservation Options:
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Hotel Style:
#6 Business Hotel in Chengdu
#9 Romantic Hotel in Chengdu
#14 Spa Hotel in Chengdu
#22 Luxury Hotel in Chengdu
#53 Best Value Hotel in Chengdu
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Questions & Answers

Questions? Get answers from InterContinental Century City Hotel Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice service if you stay in club floor”
 of 5 bubbles phamphan1949, 28 Oct 2016 | Read review
“Try to get an upgrade, the superior rooms are very spacious.”
 of 5 bubbles DaraghH_13, 27 Oct 2016 | Read review
“The taxi drivers are a little mad when it comes to driving into the town centre but incredibly cheap!”
 of 5 bubbles turnipgreen, 26 Oct 2016 | Read review
“Rooms facing global center and a park have better view.”
 of 5 bubbles Hazimo, 9 Oct 2016 | Read review
“Floors overlooking the Global Expo are nice”
 of 5 bubbles MalcolmG_11, 28 Sep 2016 | Read review
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