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Grand Mercure Urumqi Hualing Hotel

149 reviews
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Traveller (44)
Room & Suite (13)
Dining (3)
Overview
  • Excellent29%
  • Very good54%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (149)Write a Review
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1 - 5 of 78 reviews
Reviewed 3 days ago

Typical Mercure property. Nothing to shout about. Standard rooms were small compared to the Sheraton but comfortably-sized for 2 seasoned travelers. Breakfast options were meh. (Sheraton had a higher quality, and bigger variety.) During my one-night stay, there were 3 power outages, and even the...More

Thank NikolosSG
Hotel's Favourite
Reviewed 25 October 2017

Grand Mercure is a very good find in Urumqi. The hotel is well managed, and its rates are reasonable for the excellent quality you are getting. While the hotel facade is rather ordinary, the spacious rooms inside are modern, well maintained and comfortable. The staffs...More

Thank WeeKee
Response from 丽丽 马, Manager at Grand Mercure Urumqi Hualing HotelResponded 30 October 2017

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Urumqi Hualing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 4 weeks ago

Pillows are too flat, pls change or upgrade the pillows. For other room services are excellent, also for the hospitality of the staffs are wonderful. Breakfasts are yummy. Hotel location is really downtown surrounded by shops n restaurants. Very comfortable to go many places by...More

Review collected in partnership with Accorhotels.com
Thank EstherRatu
Response from 丽丽 马, Director of Sales at Grand Mercure Urumqi Hualing HotelResponded 4 weeks ago

Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. We are so pleased to hear that your experience meet your expectations; please allow me to express my sincerest gratitude. If you feel the pillow too flat...More

Reviewed 30 December 2017

The hotel is one of the few well-maintained properties in Urumqi. I stayed for 2 nights and seemed to be a popular venue for Chinese functions. It has all the 5 star facilities but the wi-fi was not dependable. You will not get your Whatsapp...More

Thank cadallaca
Response from 丽丽 马, Manager at Grand Mercure Urumqi Hualing HotelResponded 1 January 2018

Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing. We are pleased to know you were enjoyed our guestroom and satisfied with our staff service. All associates at the hotel are happy to take care of guests as...More

Reviewed 12 November 2017

We had three separate stays here and we were able to store our larger bags while we visited Turpan and Kashgar. Staff were always very courteous and helpful. The room was spacious, comfortable and pleasantly decorated. The museum and Grand Bazaar were a short taxi...More

Thank Janelizabeth56
Response from 丽丽 马, Manager at Grand Mercure Urumqi Hualing HotelResponded 21 November 2017

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Urumqi Hualing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Children Activities (Kid / Family Friendly)
Free Parking
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Details
Price range
US$60 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Urumqi
#2 Luxury Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$60 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Urumqi
#2 Luxury Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (13)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Quieter is at the back. If you like loud supermarket music, have a room at the front"
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"I stayed on Executive floor (16th Fl) and rooms great."
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"Non smokers stick to the Muslim floor"
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"Upgrade room if possible."
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