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Sheraton Wenzhou Hotel

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#3 of 350 Hotels in Wenzhou
Certificate of Excellence
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Sheraton Wenzhou Hotel
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142 Reviews from our TripAdvisor Community

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Lafayette Hill, Pennsylvania, United States
Reviewed 2 weeks ago

You generally cant go wrong with Sheratons in China. Same -as usual - this is a very nice hotel. Well maintained. nice facility. Nice gym. Nice SPG lounge on the 21st floor that is well equipped with snacks. My room was upgraded to a suite on the 17th floor. Nice quality room. Quiet., good internet (as expected), nicely appointed.suite. Actually...

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Helpful?
Thank Gordon G
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for staying with us. The problem you mentioned has been brought to the attention of our management team. The AC problem you mentioned has been brought to the attention of our engineer department. And we apologize that we didn't realize your uncomfortable experience and didn't follow up the issues on the check out. Please be reassured that ongoing...

Reviewed 3 weeks ago via mobile

Checked in, rooms were warm, thermostats were basically disabled. Could not sleep comfortably. Complained to the hotel manager who assured us the engineer will correct the problem. Bottom line, empty words. Complained to the manager for the 2nd time since the temperature in room was oven like in spite of complaint. We are a party of 3, and all three...

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Helpful?
Thank Raymond S
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Raymond S, Thank you for choosing Sheraton Wenzhou Hotel as your accommodation in Wenzhou. We have noted your comments regarding your recent stay and we am sorry to hear what you experienced. As the part of the hotel management team, we are here all the time to help, since we have personally spoke to concerned associates already.The problem you...

Reviewed 3 weeks ago via mobile

Wenzhou have some great hotels to choose, Sheraton Wenzhou for me is one of the best in town, rooms are good and big, bed was good to sleep, fantastic service and as I got an upgrade, my stay was even better than normally, the lounge was a great to use, good selection of snack food as well lots of beer...

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Helpful?
Thank Asko V
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Asko V, Thank you for sharing with us your comments on your recent stay in our hotel. We are so glad to hear that you satisfy with our service. We also appreciate your kindly comments and look forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Shanghai, China
Reviewed 20 March 2017 via mobile

this is a good hotel in the Sheraton brand category. service was good the room was clean but on small side the bed was comfortable the shower had very good pressure. the property need to be updated and refreshed

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Helpful?
Thank Mashgiach
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Mashgiach, Thank you for sharing with us your comments on your recent stay in our hotel. We are so glad to hear that you satisfy with our service. We also appreciate your kindly comments and look forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Watertown
Reviewed 8 March 2017 via mobile

This was a good hotel, with a grand entrance. The check in and check out was very easy even for a foreigner with no local language understanding. Rooms were clean, but on the small side. We had a very short stay here as we came in late and left very early for the airport in the morning. I liked the...

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Helpful?
Thank John R
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel. We are so glad to hear that you satisfy with our service. We also appreciate your kindly comments and look forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Reviewed 19 January 2017 via mobile

Quite good regular Sheraton hotel like they usually are. Pretty modern hardware but needs to train their staff more, as in many other hotels in China. The area is not so fun, not close to bars and restaurants, at least did I not find any.

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Helpful?
Thank Magnus N
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear guest: Thank you for staying with us and we really appreciate your kind comments. We are delighted you enjoyed our hotel rooms . The problem you mentioned has been brought to the attention of related departments. We will improve from all aspects of staff training. Please be reassured that ongoing improvements are being carried out to better serve our...

Taipei, Taiwan
Reviewed 21 November 2016

Good loction, spacious room, large bed and good amenities. . For a local hotel, it's a good one. However, for an internaitonal 5 star hotel, it could be better. For example, cleanness of the room, quality of breakfast, and especially services. They should keep up with the standard of Sheraton elsewhere.

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Helpful?
Thank liucy752
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel.We will improve from all aspects of staff training and our overall service levels. Please be reassured that ongoing improvements are being carried out to better serve our guests. We are looking forward to welcoming you back in the future. ——Sheraton Wenzhou Hotel

Sydney, Australia
Reviewed 14 November 2016 via mobile

Only stayed for one night. Location is very central in Wenzhou. It took about 40 mins to get from the airport to the hotel in the evening. Reception and lobby area is pleasant with a lobby bar in the center and restaurant to one side. Italian restaurant on the top floor was closed for renovations so we ate in the...

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Helpful?
Thank Barry L
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

DENVER
Reviewed 7 November 2016

Staff is very good and very helpful. Casey is very receptive to talking about anything if you need help and does a fine job. Rooms are ok but not great and the breakfast is Ok but used to be much better. Fitness Center they say is going to be updated but it's been a long time now and I stay...

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Helpful?
Thank jongoodman
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. The problem you mentioned about the Fitness Center has been brought to the attention of related departments. Please be reassured that ongoing improvements are being carried out to better serve our guests. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Antwerp, Belgium
Reviewed 2 November 2016 via mobile

First time I stay at Sheraton Wenzhou. Before I stay at another hotel but people told me (locals) it was better here. Well.. I don't know! It's a hotel with an old modern interior, for me totally done. Rooms are spacious and you have a big bed. Seperate bathroom with seperate bath and shower, looking out on the bed. All...

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Helpful?
Thank Mike-Wildemeersh
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel. We regret to hear that your stay was not fully satisfied. The problem you mentioned has been brought to the attention of related departments. We will improve from all aspects of staff training and our overall service levels. Please be reassured that ongoing...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Ideally located in the city center, in close proximity to the Government Administration Center and the central business district. Just a five-minute walk from our door you'll find a picturesque park and luxury shopping malls. Plus, Wenzhou Longwan International Airport (WNZ) is only a 30-minute drive away. Private car parking is also available at the hotel. Retreat to our 303 guest rooms including 76 suites, each created for a relaxing stay, with a well-appointed bathroom, our famous Sheraton Sweet Sleeper(R) Bed,42-inch LCD TV and wireless High Speed Internet Access.Hotel features an indoor pool,fitness center and a fully-service Shine for Sheraton spa. Host a dinner for family and friends in one of our three restaurants, including FEAST, our all-day dining option, Chinese restaurant YUE, features the authentic taste of traditional Cantonese and local cuisine, while our 25th floor Bene & Bar boasts the very best Italian food. ... more   less 

Additional Information about Sheraton Wenzhou Hotel

Address: No.292 Chezhan Avenue, Wenzhou 325000, China
Region: China > Zhejiang > Wenzhou
Price Range: $140 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Wenzhou Hotel 5*
Number of rooms: 303
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Wenzhou
#3 Business Hotel in Wenzhou
#3 Luxury Hotel in Wenzhou
#5 Best Value Hotel in Wenzhou
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Questions & Answers

Questions? Get answers from Sheraton Wenzhou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was 17th floor. It was very quiet”
GordonG27, 9 Apr 2017 | Read review
“Take rooms overlooking the main road”
VaibhavMittal0905, 18 Mar 2016 | Read review
“go for the suites if you need to have meeting there”
  • bathroom in bedroom
  • bedroom
  • desk
  • entrance desk area
  • Half bathroom in living quarters
  • living room
F6548TNjohna, 3 Nov 2015 | Read review
“The suites are spacious and located in the corners, generally these rooms are more quiet.”
  • Bathtub & Shower booth.
  • Room work table and TV.
  • Sweet Sleeper Bed.
  • Wardrobe/closet.
  • Living room TV.
  • Washbasins.
  • Living room lounge settee.
  • Fire safety floor plan.
GarckyZ, 12 May 2015 | Read review
“ask for higher floors for better view”
rosanel448, 24 Apr 2015 | Read review
5 of 5